Salesforce.com Dev401 Exam: Business Logic

Front 1

What must you do after saving a Workflow rule to have it take effect?

Back 1

Activate it

Front 2

When setting up the workflow with rule criteria when Status field = "New", what happens if Status is not set? What other customization(s) could be made to ensure that this workflow is launched?

Back 2

If Status field is blank, the workflow rule will not fire. You could make Status field a required field via FLS, Page Layout or Validation Rule; or you could modify the Workflow accordingly.

Front 3

Customer formula fields are smart custom fields that can be used to build business-specific calculations using simple wizards and Excel-like formulas. True or False?

Back 3

True

Front 4

Which of these statements are true for cross-object formula fields? (Select all that apply)

A. You can reference cross-object formulas in roll-up summary fields

B. You cannot reference merge fields for objects related to activities

C. You cannot use cross-object formula fields to reference record owner merge fields for any object

D. The limit for cross-object formulas is 10 unique relationships per object across all formulas and rules

Back 4

B, D

Front 5

Which statements about roll-up summary formulas are correct? (Select all that apply)

A. They calculate values from a set of related records

B. They are read/write formula fields

C. They can be created to display a value on a master records based on the values of records in a details record

D. They can be added for all lookup relationships.

Back 5

A, C

Front 6

In Validation Rule if all error conditions are false, the corresponding error message is displayed and the save is aborted. True or False?

Back 6

False. If all error conditions are false, the record is saved. However, if an error condition is true, the corresponding error message is displayed and the save is aborted.

Front 7

** (?) How can an administrator tell if a time-based workflow rule has fired?

Back 7

Discussion

Front 8

What happens to an item in the time-based workflow queue if a record no longer meets the
workflow criteria?

Back 8

The action is removed from the queue.

Front 9

Identify the features of a workflow rule. (Select all that apply)

A. It triggers an action when a record meets the criteria for the rule

B. It can trigger only immediate actions

C. It is evaluated before the rule is created

D. It can be triggered on import of data

Back 9

A, D

Front 10

Time-Dependent Workflow can be used when a Workflow rule is set to evaluate "Every time a records is created or updated". True or False?

Back 10

False

Front 11

Select the actions that can be associated with a workflow rule. (Select all that apply.)

A. Send an email

B. Send an outbound message

C. Create a record

D. Update a field

E. Create a task

F. Send an inbound message

Back 11

A. Send an email

B. Send an outbound message

D. Update a field

E. Create a task

Front 12

The only way to test whether a time-dependent workflow rule is executed as expected is to wait. True or False?

Back 12

False. You can use the time-based workflow queue to test whether a time-dependent workflow rule is executing as expected.

Front 13

Sequence the steps in an approval process in the correct order:

A. Define step definition

B. Set final rejection actions

C. Set final approval actions

D. Define initial submission actions

E. Define recall actions

F. Create a process definition

Back 13

1 - F. Create a process definition

2 - D. Define initial submission actions

3 - A. Define step definition

4 - C. Set final approval actions

5 - B. Set final rejection actions

6 - E. Define recall actions

Front 14

The option to skip to the next step is available only if a step has subsequent steps. True or False?

Back 14

True

Front 15

In a multi-step process, when do you decide the decision criteria and approval assignment?

A. Creating initial submission actions

B. Defining recall actions

C. Deciding step definition

D. Setting final approval actions

Back 15

C. Deciding step definition

Front 16

Which of the following statements are true? (Select all that apply)

A. The ISCHANGED function compares the value of a field with its previous value and returns TRUE if the values are different. If the values are the same, this function returns FALSE.

B. The ISNUMBER function determines if a text value is a number and returns TRUE if it is; otherwise, it returns FALSE.

C. The ISNEW function compares a text field to a regular expression and returns TRUE if there is a match; otherwise, it returns FALSE.

D. The REGEX function checks if a formula is running during the creation of a new record and returns TRUE if it is; if an existing record is being updated, this function returns FALSE.

Back 16

A, B

(The ISCHANGED function compares the value of a field with its previous value and returns TRUE if the values are different. If the values are the same, this function returns FALSE.

The ISNUMBER function determines if a text value is a number and returns TRUE if it is; otherwise, it returns FALSE.

The REGEX function compares a text field to a regular expression and returns TRUE if there is a match; otherwise, it returns FALSE.

The ISNEW function checks if a formula is running during the creation of a new record and returns TRUE if it is; if an existing record is being updated, this function returns FALSE.)

Front 17

Which Force.com function verifies the format of the data?

A. CASE

B. ISNEW

C. REGEX

D. IF

Back 17

C. REGEX

(CASE - checks a given expression against a series of values. If the expression is equal to a value, the function returns its corresponding result. If the expression is not equal to any of the specified values, the function returns another value.

ISNEW - checks if a formula is running during the creation of a new record and returns TRUE if it is. If the formula is running for updating an existing record, this function returns FALSE.

REGEX - is a string used to describe the format of a string according to certain syntax rules.

IF - determines whether an expression is true or false. Returns a given values if the expression evaluates to true and another value if it evaluates to false.)

Front 18

What is the maximum number of debug logs retained for an organization?

A. 10

B. 20

C. 25

D. 50

Back 18

B. 20

Front 19

Which of the following actions are tracked in debug logs? (Select all that apply)

A. Database changes

B. Manual workflow processes

C. Request-response HTML

D. Resources used by an Apex script

Back 19

A. Database changes

D. Resources used by an Apex script

(as well as automated workflow processes & request-response XML)

Front 20

Validation Rules are executed for fields that are stored in the object but not part of the displayed page layout. True or False?

Back 20

True.

Front 21

Validation Rules are ignored when loading data through the API or the Data Loader. True or False?

Back 21

False.

Front 22

If a new Validation Rule is created and there's data already stored that violates that rule, when will Salesforce catch the problem?

Back 22

Next time this record is updated.

Front 23

When are validation rules applied?

A. When a user saves a record

B. When a user views a record

C. When a user exports a record

D. When a user reports on a record

Back 23

A. When a user saves a record.

Front 24

Finish the sentence: When setting up a Validation Rule, you must write the error condition formula and the ...

Back 24

...error message.

Front 25

How many versions of a flow can be active at one time?

A. 1

B. 2

C. As many as you want

Back 25

A.1

Front 26

What are the different ways a flow can be deployed? (Select all that apply.)

A. Custom button

B. Field updates

C. Custom actions

D. Custom link

E. Visualforce page

F. Apex trigger

Back 26

A. Custom button

D. Custom link

E. Visualforce page

Front 27

Which of the following statements about setup audit trail are true? (Select all that apply.)

A. Tracks setup changes made by developers and administrators

B. Displays 20 most recent changes

C. Tracks only the date of change

D. Tracks changes to data in custom object records

Back 27

A. Tracks setup changes made by developers and administrators

B. Displays 20 most recent changes

Front 28

Which of the following statements about field history tracking are true? (Select all that apply.)

A. It allows developers to choose only custom fields for tracking changes.

B. It allows developers to choose up to 20 fields per object for tracking changes.

C. It does not track old and new values for long text area fields and multi-select picklists.

D. It replaces an old entry with a new entry in the History related list, any time a user modifies any of the standard or custom fields whose history is set to be tracked.

Back 28

B. It allows developers to choose up to 20 fields per object for tracking changes.

C. It does not track old and new values for long text area fields and multi-select picklists.

Front 29

What does the Setup Audit Trail show?

Back 29

It will show the 20 most recent setup changes made to the organization.

Front 30

For what time frame is the Setup Audit History Available, and in what format is it?

Back 30

Audit Trail will display 20 most recent setup changes on the screen, but you can download the audit trail for 180 days into a CSV file.

Front 31

What can you do with workflow? (Select all that apply.)

A. Alerting

B. Tasking

C. Routing/Assigning/Escalation

D. Updating

E. Integrating

F. Mass Communication

Back 31

All of the actions: alerting - task or email alert, tasking - task, routing/assigning/escalation - change owner/field update + email notification, updating - field update, integrating - outbound message, mass communication - email alert.

Front 32

What is the order of business logic on Save in Salesforce.com?

Back 32

• All Apex before triggers

• System Validation Rules

• Custom Validation Rules

• All Apex after triggers

• Assignment Rules (Leads and Cases only)

• Auto-Response Rules (Leads and Cases only)

• Workflow Rules

• Escalation Rules (Cases only)

• Parent Roll-up Summary Fields (which triggers all of the above on the parent object)

• Criteria-based Sharing Evaluation

Front 33

What is the execution order of Workflow actions?

Back 33

1. Field Update -> 2. Task -> 3. Email Alert -> 4. Outbound Message

Front 34

Up to how many levels may cross-object formulas reference fields on parent or grandparent objects?

Back 34

Up to 10 levels.

Front 35

Cross-object workflow for Custom Objects work only for which type of relationships?

Back 35

Master-detail

Front 36

Best Practice: How can you get around the character limitation with formula fields?

Back 36

Use the CASE function for picklist fields;

create multiple formula fields which are in turn aggregated into a master formula field.

Front 37

Is it possible to add any steps within an activated approval process? What about actions to existing steps?

Back 37

You cannot add steps into an activated approval process, but you can add/remove actions for each step, final approval, final rejection, recalling or initial submission.

Front 38

**(Not in SG)

What history tracking is available with Campaign Members?

Back 38

Member First Associated

Member First Responded

Front 39

On which objects can you track up to 20 fields worth of history?

Back 39

• Contacts

• Contracts

• Account

• Leads

• Solutions

• Cases

• Opportunities

• Custom Objects

Front 40

**(?)

What features will the System Log Track? (Select all that apply.)

• Apex/Visualforce

• Workflow Rules

• Validation Rules

• Escalation Rules

• Approval Processes

• Assignment Rules

• Auto-Response Rules

• Database activity

• Request-response XML

• Profiling info

• Calls to System.debug method

Back 40

All of the features named.

Front 41

The VLOOKUP field may be used for which features?

Back 41

Only Validation Rule

Front 42

What is the difference between the System Log and the Debug Log?

Back 42

System Log refers to the Console link and Debug Log refers to the persistent processes that occur for an organization.

Front 43

What is a cross-object formula?

Back 43

Formulas that span to related objects and reference fields on those objects.
These objects can even be across multiple levels of a relationship.

Front 44

When a cross object formula references currency fields of a different currency to that on the record where the formula is used, Salesforce randomly picks one currency to use. True or False?

Back 44

False - The currency value returned is converted to the currency on the record where the formula is used.

Front 45

What is the limit for cross-object formulas?

Back 45

10 unique relationships per object across all formulas and rules

Front 46

You cannot reference cross-object formulas in roll-up summary fields. True or False?

Back 46

True - You cannot reference cross-object formulas in roll-up summary fields.

Front 47

Describe a roll-up summary.

Back 47

Calculates values from a set of related records.

Example: Calculate the sum of all invoice values related to an account record.

Front 48

The ISNEW function checks if a formula is running during the creation of a new record and returns TRUE if it is. If the formula is running for updating an existing record, this function returns FALSE. True or False?

Back 48

True.
For example, by using ISNEW, you can ensure that hiring managers don't specify a back date
as the open date on a Position (custom object) to increase its perceived urgency.

Front 49

* (complicated) The VLOOKUP function returns a value by looking up a related value in a custom field in the same record. True or False?

Back 49

The VLOOKUP function returns a value by looking up a related value in a custom object. This function checks against a key and returns a value from that key. Similar to the VLOOKUP()
function in Mcrosoft Excel.
For example, users can check the state and zip code entered in a record against a table of
states and zip codes to ensure that the state and zip code match.

Front 50

The Developer Console is a collection of tools that you can use to import or export data within your Salesforce organization. True or False?

Back 50

False. The Developer Console is a collection of tools that you can use to analyze and troubleshoot applications in your Salesforce organization.
You can use the Developer Console for a variety of administrative and development tasks which include general debugging and troubleshooting, source code editing, and performance validation.

Front 51

Select in which situations we can use Debug Log or Developer Console to trouble shoot the issues:

A. A workflow field update doesn't seem to be taking place: The field update may be working, but an Apex trigger may be overwriting the update.

B. User can't access a record: either OWD, his profile or role do not allow access.

C. A record submitted for approval is not routed to the expected user: If there are multiple approval processes on a single object, users’ record may be meeting the criteria for both, and the order may need to be changed.

Back 51

A. A workflow field update doesn't seem to be taking place.

C. A record submitted for approval is not routed to the expected user.

Front 52

What would be a use case for validation rules utilising REGEX formula function to enforce data format?

Back 52

Postal/Zip Codes

Front 53

Validation rules in conjunction with a roll-up summary field can be used to prevent users from adding or deleting records. True or False?

Back 53

True.

Front 54

When is a validation rule enforced?

Back 54

Before the user can save the record.
When the user hits save, the record cannot be saved unless all validation rules are fulfilled.

Front 55

Identify the features of a workflow rule.
(Select all that apply.)
A. It triggers an action when a record meets the criteria for the rule.
B. It can trigger only immediate actions.
C. It is evaluated before the rule is created.
D. It can be triggered on import of data.

Back 55

A. It triggers an action when a record meets the criteria for the rule.
D. It can be triggered on import of data.

In addition:
It can trigger time-based (delayed) actions and it only triggers records created or edited AFTER the rule is created or activated.

Front 56

Time-Dependent workflow can be used when a workflow rule is set to evaluate Every time a record is created or updated. True or False?

Back 56

False - Time-Dependent workflow CANNOT be used when a workflow rule is set to evaluate Every time a record is created or updated.

Front 57

If a record no longer meets the time based workflow rule criteria, the action executes as originally triggered. True of False?

Back 57

False - If a record no longer meets the time based workflow rule criteria, the action is removed from the queue.

Front 58

The option to skip to the next step is available only if a step has subsequent steps.True of False?

Back 58

True - The option to skip to the next step is available only if a step has subsequent steps.

Front 59

Field History Tracking tracks modification to any standard fields and can be viewed in the Debug Log. True or False?

Back 59

Field History Tracking tracks modification to any standard or custom field, whose history is set to be tracked in the object's history related list.

Front 60

What field types cannot be tracked in Field History Tracking?

Back 60

Values are not tracked for:
Long text area, Multi-select picklists

Front 61

Debug Log tracks activities performed and results generated by end users or code. True or False?

Back 61

True.

Front 62

Where can Administrators review how many data validation rules on their Objects.

Back 62

From each object. For Standard Objects it is a link. For example to find the limits for the Account Standard Object navigate to Setup > Customize > Accounts > Limits. For Custom Objects navigate to Setup > Create > Objects and then click on the object. From this location limits will be a related list on the custom object detail page.

Front 63

Can Data Validation rules be created to make fields conditionally required?

Back 63

Yes.
If you use a function such as ISBLANK or ISNULL you will be creating a conditional validation rule that makes a field required.

Front 64

Do Data Validation rules affect existing data?

Back 64

Only when you attempt to change an existing record will it actually be enforced. If you are using a browser and hit the Save Button or are using the Data Loader and attempt to Insert, Update, or Upsert a record the validation rules will be enforced.

Front 65

What are the four actions that can be automated in Salesforce?

Back 65

Field Update
Outbound XML Message
Task
Email Alert

Front 66

Is it possible to have more than one workflow rule per Object?

Back 66

Yes, limits are determined by your edition.

Front 67

Will Workflow Rules trigger during an API Import?

Back 67

Yes.
You would need to de-activate the workflow first so that it would not trigger.

Front 68

For a Workflow Rule what are the three options for Evaluation Criteria? Which one can not be used with Time Dependent Actions?

Back 68

- Created

- Created, and every time it’s edited (you cannot add time-dependent workflow actions with this option)
- Created, and any time it’s edited to subsequently meet criteria

Front 69

What are some differences between Workflows and Approval Processes?

Back 69

Workflows are fully automatic and triggered when the Evaluation Criteria and Rule Criteria are evaluated as true as defined in the workflow.
Approval Processes require someone to click the Submit for Approval Button.

(see table on page 3 of Study Guide "Topic 5: Business Logic")

Front 70

What can Visual Workflow be used for?

Back 70

Call Scripting and Creating more complex workflows. Collect and Display Information, Create and update Salesforce Records.

Front 71

What are some of the elements of Visual Workflow?

Back 71

Steps, Screen User Interface, Decision, Assignment, Record Create, Record Lookup

Front 72

Which options are available when configuring the list of initial submitters in an approval process?
A. Profiles
B. Approval team members
C. Public groups
D. Roles & subordinates

Back 72

C. Public groups
D. Roles & subordinates

Front 73

A user can only see A, B, C, fields until the stage field is changed from new to working. The user should then be able to see A, B, C, D fields. How can you accomplish this?
A. Use validation rules to expose fields
B. Use multiple visualforce pages
C. Use workflow to change field level security
D. Use workflow to change record type

Back 73

D. Use workflow to change record type

Front 74

What can be viewed using the process visualize?
A. Support processes
B. Approval processes
C. Sales processes
D. Workflow rules

Back 74

B. Approval processes

Front 75

Object X has a lookup field to object Y. X needs to display a text value from a text field on Y. To ensure data integrity, how would a developer implement this?
A. Create a rollup summary field on object X that retrieves the value from Y
B. Create a text field on object X and use a workflow rule to fill in the value upon the creation of X
C. Create a text field on object X and use apex to populate the value
D. Create a cross object formula field on object X that retrieves the value from Y

Back 75

D. Create a cross object formula field on object X that retrieves the value from Y

Front 76

In the recruiting app with approval processes on positions, a position record is simultaneously sent to 3 approvers in a process. When can the position record advance to the next step? Choose 2:
A. 1 of the approvers skips to the final step
B. All approvals are required if unanimous approval is required
C. Once the first approval recorded, if unanimous approval is not needed

Back 76

B. All approvals are required if unanimous approval is required
C. Once the first approval recorded, if unanimous approval is not needed

Front 77

When creating a workflow rule, which action requires a formula as a criteria?
A. Checking if the field was modified today
B. Check for value in a field that has changed
C. Check if the status is new
D. Check if the users profile is system admin

Back 77

B. Check for value in a field that has changed

Front 78

Universal containers would like to enforce a new policy for job offers. Any job with salary greater than $50,000 is approved by the hiring manager. How would you streamline this process?
A. Dynamic routing
B. Workflow approvals
C. Formula fields

Back 78

B. Workflow approvals

Front 79

How can a developer configure an approval process to prevent a record from being edited by the submitter?
A. Records are locked by default on submission, no action required
B. Set an action to lock record upon submission
C. Create a workflow field update to make the page layout read only
D. Develop a sharing rule that is set to read only

Back 79

A. Records are locked by default on submission, no action required

Front 80

In a Bug Tracking application, Universal Containers developer has created a time-based workflow action that will execute 30 days after a Bug record is created. A developer would like to test to ensure that it is working. (Select all that apply.)

A. Time-based workflow queue
B. Debug log
C. Bug History related list
D. Activity History related list

Back 80

A. Time-based workflow queue
B. Debug log

Front 81

A business requirement can be met by either a formula field or an Apex trigger. Why would you want to use a formula field over an Apex trigger? (Select all that apply.)
A. Formula fields do not require test matches to deploy
B. Formula fields allow access to resources external to force.com platform
C. Formula fields can be created and deployed using only a browser
D. Formula fields allow greater control and flexibility than Apex triggers

Back 81

A. Formula fields do not require test matches to deploy
C. Formula fields can be created and deployed using only a browser

Front 82

What can a cross object formula reference?
A. Both parent-child objects
B. Records of the same object
C. Parent only
D. Child only

Back 82

C. Parent only

Front 83

** (?) Which function records the database operations, system processes, and errors that occur when executing a transaction or while running unit tests?
A. System log
B. Debug log
C. Monitoring
D. Setup audit trail

Back 83

B. Debug log

Front 84

Salesforce.com processes any rules in the following order. True or False?
· Assignment rules
· Auto-response rules
· Workflow rules (with immediate actions)

· Validation rules
· Escalation rules

Back 84

Validation rules
Assignment rules
Auto-response rules
Workflow rules (with immediate actions)
Escalation rules

Front 85

All of the following are allowed when creating an initial submission action for a workflow approval process except:
A. Send an email notification
B. Unlock the record
C. Create a task
D. Update a field value

Back 85

B. Unlock the record

Front 86

Which of the following are tracked in the debug logs?
A. Workflow rules
B. Assignment rules
C. Approval processes
D. Validation rules
E. All of the above

Back 86

E. All of the above

Front 87

Within a custom Recruiting application, Universal Containers uses a custom Position object to track positions. Positions expire 90 days after they have been approved. A workflow rule is in place to send an email to the hiring manager listed on a Position 15 days before the expiration. What happens if the expiration date of a position is extended by 30 days?
A. An email be sent 15 days before the original expiration date
B. An email will be sent 15 days before the updated expiration date
C. An email will be sent on the original expiration date
D. An email will not be sent

Back 87

B. An email will be sent 15 days before the updated expiration date

Front 88

** (complicated) Which field type is not available while creating a new custom field in a newly created custom object ?

Back 88

Roll-up summary field

Front 89

Submitters can always recall approval requests. True or False?

Back 89

False. Submitters can recall approval request only if the "Allow submitters to recall approval requests" checkbox was checked while creating the approval process.

Front 90

If the entry criteria for a step in an approval process are not met, then the record gets rejected. True or False?

Back 90

False. The record can be approved or rejected or sent to next step of the approval process.

Front 91

Which are the type of actions that can be specified for an approval process / at what level (steps or the process) can they be identified?

Back 91

Initial Submission Actions, Final Approval Actions, Final Rejection Actions, Recall Actions, Approval Actions and Rejection Actions for each step in the approval process.

Front 92

If an approver rejects an approval request, then the final rejection actions are always executed. True or False?

Back 92

False. They execute only if this option is selected while creating that step in the approval process: "Perform all rejection actions for this step AND all final rejection actions." They do not execute if this option is selected while creating that step in the approval process "Perform ONLY the rejection actions for this step and send the approval request back to the most recent approver. (Go Back 1 Step)"

Front 93

** (no answer) A Force.com developer needs to execute Apex code snippet and check the resource usage. Which feature of the platform can be used to support this requirement. Select the one correct answer.
A. Debug Log
B. System Log
C. Setup Audit Trail
D. Field level security

Back 93

B. System Log can be used to run code snippets.

Front 94

** (no answer) A user at Universal Container has reported an issue with respect to approval process. You need to analyze this issue by reviewing the debug messages that get generated for this particular users. Which feature of the platform can be used to support this requirement. Select the one correct answer.
A. Debug Log
B. System Log
C. Setup Audit Trail
D. Field level security

Back 94

A. Debug Log can be used to view the debug/error messages generated for a particular user.

Front 95

** (no answer) While debugging an issue you realize that the field type of an object has changed. You need to find out more details about this change. Which feature of the platform can be used to support this requirement. Select the one correct answer.
A. Debug Log
B. System Log
C. Setup Audit Trail
D. Field level security

Back 95

C. Setup Audit Trail can be used to track changes made in the configuration.

Front 96

** (no answer) In Universal Recruiter application a developer realizes that the Salary field of an employee is set up to an incorrect value. The developer needs to find out who has set this new value to Salary field. Which feature of the platform can be used to support this requirement. Select the one correct answer.
A. Debug Log
B. System Log
C. Setup Audit Trail
D. Field History Tracking

Back 96

D. Field History Tracking can be used to find out changes in field values.

Front 97

New approval steps can be added to an active approval process only if it is deactivated. True or False?

Back 97

False. New approval steps cannot be added to an approval process once it is activated.

Front 98

Records can enter an approval process based on:
A. Based on criteria.
B. If 'All records enter this approval process' checkbox is checked, then all records of that object which are submitted for approval would enter this approval process.
a. Only A is valid.
b. Only B is valid.
c. Both A and B are valid.

Back 98

a. Only A is valid. But specifying entry criteria for an approval process is not compulsory.

Front 99

Records can enter a step in an approval process based on:
A. Based on criteria.
B. If 'All records enter this step' checkbox is checked, then all records which have entered this approval process, would enter this step of the approval process.
a. Only A is valid.
b. Only B is valid.
c. Both A and B are valid.

Back 99

c. Both A and B are valid.

Front 100

A workflow rule is triggered based on:
A. Based on criteria.
B. If 'All records enter this workflow rule' checkbox is checked, then all records created of that object would cause the workflow rule to be triggered.
a. Only A is valid.
b. Only B is valid.
c. Both A and B are valid.

Back 100

a. Only A is valid.

Front 101

Specifying entry criteria is compulsory for:
a. Workflow rule
b. Approval process
c. Both workflow rule and approval process
d. Neither workflow rule nor approval process

Back 101

a. Workflow rule

Front 102

Roll up summary field and Cross object formula field can be created only for master detail relationship. True or False?

Back 102

False. Cross object formula field can be created for both master detail relationship and lookup relationship while Roll up summary field can be created only for master detail relationship.

Front 103

Validation rule for the "Account Site" field (field of type text) of Account object is:

ISCHANGED( Site ) && OwnerId <> $User.Id

to make sure that if the "Account Site" field has been modified and the user is not the owner of the Account record, then an error message would be shown. The System Administrator has Read All, Modify All permission for the Account record. So the System Administrator will be able to modify the "Account Site" field of the Account record even if he is not the owner of that Account record. True or False?

Back 103

False. Validation rules execute independant of other permissions.

Front 104

Which of these can have only one of them active at a time ?
a. Validation rule
b. Assignment rule
c. Auto-response rule
d. Workflow rule
e. Escalation rule
f. Approval process
g. Sharing rule

Back 104

b. Assignment rule (These are available for leads, cases, accounts.)
c. Auto-response rule (These are available for leads, cases.)
e. Escalation rule (These are available for cases only.)

Front 105

A workflow rule with workflow action of field update is active but is not giving the desired result. What could be the reason ?

Back 105

There might be another active workflow rule or Apex Trigger on the same object which might be giving an output which is conflicting with the output of this workflow rule by updating the same field in some other way. Check the business logic as to why we are doing multiple field updates on the same field.

Front 106

The workflow actions within a workflow rule execute in the order in which they are created. True or False?

Back 106

False. The order in which the workflow actions are executed is not guaranteed. Field Update actions are executed first, followed by Tasks, Email Alert, and then Outbound Messages.

Front 107

If multiple active workflow rules are present on an object, then these workflow rules will execute in the order in which they have been created. True or False?

Back 107

False. The order of execution among the workflow rules cannot be predicted.

Front 108

** (?) An opportunity is triggering a workflow rule that is set to evaluate 'When a record is created, or when a record is edited and did not previously meet the rule criteria'. The opportunity previously met the workflow criteria so the workflow rule should not trigger now. But the workflow rule is being triggered. What could be the reason ?

Back 108

This can happen when the account that the opportunity is related to is changed. Doing this will re-parent the opportunity and thus all 'on-create' workflow rules will trigger.

Front 109

** (complicated) If there is a custom validation rule on a custom object Position for the custom text field Location to make sure that this field is not left blank, then what are the various ways of bypassing this validation rule ?

Back 109

a. Deactivate the validation rule.
b. Provide a value to this field in the before insert/update trigger on the Location object if this field has been left blank.

Front 110

If a submitted record meets entry criteria of multiple approval processes, then which approval process will it enter ?
a. The first one.
b. Randomly chosen one.
c. Each one of them one after the other.

Back 110

a. The first one. (The ‘Process Order’ specified for the approval processes decides which is the first one.)

Front 111

A record created meets entry criteria of multiple workflow rules. Which of the workflow rules will execute ?
a. The first one.
b. Randomly chosen one.
c. Each one of them one after the other.

Back 111

c. Each one of them one after the other. (But the order of execution is not guaranteed.)

Front 112

A custom text field on Account ‘Location’ has a validation rule:

IF (location__c == null || ISBLANK (location__c), True, False)
This field has been removed from the Account page layout. So error for this field will not be given when a new account record is being created. True or False?

Back 112

False. Error will be shown at the top of the page.

Front 113

Field History Tracking is available for Account, Contacts, Opportunities, Activities, Campaigns, Quotes, Products, Ideas, Assets, Users and Custom objects. True or False?

Back 113

False. Field history tracking is available for Accounts, Leads, Contacts, Opportunities, Cases, Contracts, Solutions, Custom objects.
It is not available for Activities, Campaigns, Quotes, Products, Ideas, Assets, Users.

Front 114

Which of these can be cloned ?
a. Workflow rule.
b. Approval process.
c. All of above.

Back 114

c. All of above.

Front 115

If multiple active approval processes exist on Account and an account record submitted for approval meets the entry criteria of multiple approval processes, then it cannot be guaranteed which approval process the record will enter. True or False?

Back 115

False. There is "Process Order" to decide order of evaluation of approval processes.