Salesforce Adm 201 - Security

Front 1

One of the core features of a multi-tenant platform is ___________ .

Back 1

the use of a single pool of computing resources to service the needs of many different customers

Front 2

What does trust.salesforce.com provide?

Back 2

This site provides
1. live data on system performance,

2. alerts for current and recent phishing and malware attempts, and

3. tips on best security practices for your organization.

Front 3

salesforce.com strongly recommends that customers implement the following changes to enhance security (5 suggestions)

Back 3

1. IP Range restrictions
2. educate employees not to open suspicious emails and beware of phishing attempts
3. Use spam and malware filtering solutions
4. Designate a security contact
5. implement two-factor authentication techniques, such as RSA tokens, to restrict access to your network.

Front 4

What are several settings you can configure to ensure that your users’ passwords are strong and secure?

Back 4

Password policies
User password expiration
User password resets
Login attempts and lockout periods

Front 5

A password cannot contain your _______ and cannot match ________________.

Back 5

User Name
your first or last name.

Front 6

The password policies, including these default settings,, can be updated for all editions except for __________

Back 6

Personal Edition

Front 7

What are the two options you have to implement single sign-on?

Back 7

1. federated authentication using Security Assertion Markup Language (SAML) or

2. delegated authentication.

Front 8

What is the difference between a trusted provider and a service provider?

Back 8

An identity provider is a trusted provider that enables you to use single sign-on to access other websites. A service provider is a website that hosts applications. You can enable Salesforce as an identity provider, then define one or more service providers, so your users can access other applications directly from Salesforce using single sign-on. This can be a great help to your users: instead of having to remember many passwords, they will only have to remember one. Plus, the applications can be added as tabs to your Salesforce organization, which means users won’t have to switch between programs.

Front 9

________________ determines WHO can log in, while ________________________ limits WHERE they can log in from and when.

Back 9

User authentication determines who can log in, while network-based security limits where they can log in from and when.