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100 Cards in this Set

  • Front
  • Back
1. Body activities such as breathing, circulation, and Heartbeat are regulated by the
A. smooth muscle of the gastrointestinal tract
B. autonomic nervous system
C. voluntary nervous system
D. spinal nerves of the nervous system
B
2. Which gas is brought into the body, and which is eliminated by the respiratory system?
A. carbon dioxide, oxygen
B. nitrogen, carbon dioxide
C. air, carbon dioxide
D. oxygen, carbon dioxide
D
3. The muscular tissue of the heart is called the
A. apex
B. endocardium
C. myocardium
D. epicardium
C
4. Blood enters the right atrium of the heart from the
A. Pulmonary artery
B. Vena cava
C. pulmonary veins
D. aorta
B
5. The disorder characterized by degeneration of the myelin sheath is
A. multiple sclerosis
B. rheumatoid arthritis
C. lupus
D. amyotrophic lateral sclerosis
A
6. The functional, microscopic filteration unit of the kidney is the
A. glomerulus
B. Nephron
C. Bowman's capsule
D. calyx
B
7. The testes produce
A. sperm
B. testosterone
C. Seman
D. both a and B
C
8. The amount of circulating blood in the body of an average adult is about
A. 1 Liter
B. 10 Liters
C. 12 Liters
D. 6 Liters
D
9. The main function of white blood cells is to
A. initiate the clotting mechanism
B. defend the body against invading bacteria and viruses
C. transport oxygen
D. transport carbon dioxide
B
10. The process that stops bleeding is called
A. Thrombocytopenia
B. hemostasis
C. Hemoglobinolysis
D. platelet formation
B
11. The spinal cavity contains the
A. heart and lungs
B. intestines
C. spinal cord
D. both C and B
C
12. Air is brought into the lungs by way of the
A. nostrils
B. esophagus
C. trachea
D. Larynx
C
13. The longest and strongest bone of the skeleton is the
A. femur
B. vertebrae
C. tibia
D. fibula
A
14. the dome shaped muscle that separates the thoracic cavity from the abdominal cavity is the
A. pectoralis major
B. biceps
C. diaphragm
D. Oblique
C
15. Which of the following organs serves as a reservoir for blood?
A) Gallbladder
B) Liver
C) Bladder
D) Spleen
D
16.The skin performs all of the following functions except
A) Nitrogen-containing waste excretion
B) Temperature control
C) Perception
D) Protection
A
17. The vocal cords are located in the
A) Pharynx
B) Larynx
C) Trachea
D) Sinuses
B
18. Otitis media is an inflammatory condition of the
A) Ear
B) Mouth
C) Nose
D) Throat
A
19. Insulin is produced in the
A) Kidneys
B) Liver
C) Pancreas
D) Stomach
C
20. If a patient is diagnosed with enteritis, which part of the digestive tract is inflamed?
A) Mouth
B) Esophagus
C) Stomach
D) Intestines
D
21. Which portion of the external ear is shaped to catch sound waves?
A) Helix
B) Pinna
C) Eardrum
D) Auditory canal
B
22. The peripheral nervous system is made up of
A) Neurons
B) Peripheral nerves
C) Brain
D) Spinal cord
B
23. Another name for the eardrum is the
A) Ossicle
B) Cochlea
C) Auricle
D) Tympanic membrane
D
24. Legally, a physician
A) May not refuse to accept a patient if he or she chooses
B) May refuse to provide follow-up care after treatment is initiated
C) Must provide a medical history to the patient's insurance company if the insurance company so requests
D) None of the above
D
25. In order to release medical information to another source,
A) The patient must deliver the records to the requestor
B) The patient must sign a release form
C) The insurance company must request the records in writing
D) physician must sign a release form
B
26. In order for a contract to be enforceable, the contract must include
A) An offer
B) A consideration
C) An acceptance
D) All of the above
D
27. The medical record of a patient who is a minor should be kept
A) Indefinitely—no medical record should ever be destroyed
B) Until the patient becomes 18 years of age
C) Until the patient becomes 21 years of age
D) Until the patient reaches the age of majority, plus the number of years for the statute of limitations in that particular state
D
28. The medical record is owned by
A) The state
B) The federal government
C) The patient
D) The physician/clinic
D
29. Establishing and maintaining policies and procedures that protect the medical office and staff from lawsuits is called
A) Prioritizing
B) Risk management
C) Liability protection
D) Policies and procedures
B
30. Statute of limitations refers to
A) The limits of a particular practice
B) The limits of a particular physician
C) The time period allowed for beginning a lawsuit for malpractice
D) The statute that allows patients to bring a lawsuit
C
31. It is important for patients to understand their respon¬sibility in relation to their medical record. The patient
needs to understand all of the following except
A) How the record is accessed
B) The medical terminology used in the record
C) Ownership of the record
D) Purpose of the medical record
B
32. Which of the following best demonstrates confi-dentiality of the patient record?
A) The information in the record is discussed only among the office staff
B) Patients may read their own records any time they wish
C) Records should not be left on desks or counters where patients may see them
D) Only the doctor may have access to the patient record
C
33. For office surgery, a consent form must be signed
A) Before the patient has been administered any medication
B) Right after the procedure
C) Just prior to the procedure
D) All of the above
A
34. Mabel, who is terminally ill, is adamant that no "heroic" measures be taken should she become incompetent. This request would be detailed in Mabel's
A) Living will
B) Durable power of attorney
C) Advance directives
D) Last will and testament
A
35. In most states, a physician is required to report
A) Death
B) Ear infections
C) Specific infectious, communicable, or conta¬gious diseases
D) Both A and C
D
36. Informed consent is established when the patient
A) Dictates his or her consent to the medical - assistant, who copies the agreement onto the patient's medical chart, and then the patient signs it
B) Is told by the physician of any risks, hazards, or possible complication with the treatment in terms that the patient fully understands
C) Is told in great technical detail about the treat-ment or operation
D) Signs a "permission to operate" form
B
37. A medical assistant is considered to be a professional. This means that a medical assistant has
A) A number of rights
B) A number of responsibilities
C) The proper education and training
D) All of the above
D
38. The patient is a mentally challenged adult. The adult who accompanied the patient has some errands to do. How should the medical office staff handle this situation?
A) The medical office staff should volunteer to supervise the patient while the adult does his or her errands
B) Have the patient go with the accompanying adult and then fit the patient in on their return to the office
C) Tell the accompanying adult that he or she must remain in the office with the patient
D) Reschedule the patient to another time
C
39. The opposite of anterior is
A) Posterior
B) Medial
C) Lateral
D) Superior
A
40. The prefix hyper- means
A) Above
B) Below
C) Skin
D) Before
A
41. Joint pain may be charted as
A) Arthritis
B) Arthroplasty
C) Arthrodesis
D) Arthrodynia
D
42. Otoplasty is a surgical procedure performed on the
A) Eye
B) Nose
C) Knee
D) Ear
D
43. The clinical term for farsightedness is
A) Myopia
B) Hyperopia
C) Nystagmus
D) Emmetropia
B
44. Inflammation of the brain is
A) Cephalitis
B) Encephalitis
C) Cephalgia
D) Cephalodynia
B
45. An enlargement of the heart is termed
A) Bradycardia
B) Carditis
C) Cardiodynia
D) Cardiomegaly
D
46.- The combining form xantho indicates the color
A) Black
B) Blue
C) Red
D) Yellow
D
47. The suffix -emia refers to
A) Pus
B) Blood
C) Urine
D) Water
B
48. The plural form of "appendix" is
A) Appendicae
B) Appendices
C) Appendixes
D) Appendicies
B
49. After an initial period of denial, terminally ill Janet moved to the second phase of the grieving process, which is
A) Bargaining
B) Depression
C) Anger
D) Acceptance
C
50. Understanding the feelings that a patient has in both an intellectual and an emotional way is called
A) Ethics
B) Empathy
C) Sympathy
D) Involvement
B
51. A patient has been diagnosed with high blood pressure. The medical assistant should instruct her to restrict her intake of
A) Water
B) Sodium
C) Minerals
D) Cholesterol
B
52. Teaching modalities planned for a patient who has just been diagnosed with diabetes should include all of the following EXCEPT
A) Verbal explanations
B) Relying on only one teaching method
C) Demonstrating a procedure
D) Watching a videotape with the patient
B
53. There are three important areas of learning. They are
A) Associative, cognitive, and psychological
B) Cognitive, affective, and psychomotor
C) Affective, psychological, and reasoning
D) Effective, psychological, and cognitive
B
54. Patient teaching is very important to the prognosis for the patient. Any teaching should therefore be
A) Documented in a special log
B) Documented as part of the patient medical record
C) Documented on the patient's financial ledger so that the office can be reimbursed from the insurance company for the time spent
D) There is no need to document; patient progress is enough documentation
B
55. A patient is diagnosed with a very elevated blood pressure. Which of the following will make it most difficult for her to learn about dietary modifications?
A) She likes to eat
B) She doesn't know how to read food labels
C) She may have to move away from her cultural comfort foods
D) She thinks that food without salt tastes uninteresting
B
56. Factors that could interfere with the effectiveness of the communication process include
A) Anxiety
B) Cultural differences
C) Language barriers
D) All of the above
D
57. In communicating with patients, the medical assistant can make sure that the patient has correctly received a message by
A) Asking the patient to write the message
B) Asking the patient to repeat the message
C) Maintaining eye contact
D) Discussing the message with the patient
B
58. The word gravida refers to
A) Pregnancy
B) Gastrointestinal
C) Gravity
D) Death
E) Live birth
A
59. When the medical assistant does not understand what the patient has said, which of the following would be appropriate to clarify the communication?
A) "Talk slower I can't understand you."
B) "Run that by me again."
C) "I'm sorry, I did not understand what you just said. Could you please repeat it?"
D) "I am confused."
E) "Please write down what you just said."
C
60. Insulin is produced in the
A) Liver
B) Gallbladder
C) Pancreas
D) Stomach
E) Thyroid
C
61. The medical term for high blood pressure is
A) Hypertension
B) Hypotension
C) Hyperpnea
D) Dyspnea
E) Systole
A
62. The combining form that indicates black is
A) cyan/o
B) albinlo
C) melan/o
D) xanth/o
E) erythr/o
C
63. A minor offense that usually results in only a fine is a(n)
A) Felony
B) Misdemeanor
C) Infraction
D) Tort
E) Conviction
C
64. A keloid is
A) Any injury, wound, or area of disease
B) A cyst on a stalk
C) A pus-filled vesicle
D) A scab or crust
E) An abnormal scar formation
E
65. The infant is able to equate sound with action, smiles at self in mirror, and has increased interest in exploration at
A) 3 months
B) 6 months
C) 8 months
D) 13 months
E) 20 months
C
66. The plural form of iris is
A) Irisis
B) Irises
C) Irides
D) Irisae
E) Iridae
C
67. Licensure
A) Is a mandatory credential to practice medicine
B) Can be revoked or suspended
C) Is the strongest form of administrative regulation
D) All of the above
E) None of the above
D
68. CPT codes are updated annually. In an updated book, a darkened triangle in front of the code indicates that
A) The code is new
B) The code has been dropped
C) The description has been changed or modified
D) The code has been combined with another
C
69. The codes that cover the service-oriented rather than the procedure-oriented services are in the numerical range of
A) 99201 to 99499
B) 70010 to 79999
C) 80000 to 89399
D) 90701 to 99199
A
70. Claims may be rejected or underpaid if the CPT code
A) Adequately describes the level of care
B) Is not backed up with documentation from the patient record
C) Is accurate and/or complete
D) All of the above
B
71. The fixed amount of money that an insured patient is required to pay each time he or she receives treatment is called the
A) Balance payment
B) Co-payment
C) Referral balance
D) Charge slip balance
B
72. Julie Ann's father is serving in the Marine Corps. Her medical care is covered by
A) Medicaid
B) Medicare
C) TRICARE
D) CHIP
C
73. When the office accepts payments directly from the insurance company, it is called
A) Assignment of benefits
B) Direct pay
C) Insurance benefits
D) Co-payment
A
74. The insurance plan for the indigent is
A) TRICARE
B) Medicaid
C) CHAMPVA
D) Medicare
B
75. Margo and Rob both work and participate in the health insurance plans offered by their separate employers. When Margo and Rob use their insurance, they are regulated by a term known as
A) Co-insurance
B) Co-payment
C) Coordination of benefits
D) Double coverage
C
76. Under the HMO concept, there is only a
A) Deductible
B) Co-insurance
C) Co-payment
D) 20% assessment
C
77. Patients who are injured at work and covered under workers' compensation should
A) Be treated as ordinary patients
B) Have separate medical and financial records
C) Have all of their medical records sent to the employer's insurance company
D) Be aware that they can be charged for services not covered by the insurance company
B
78. The insurance plan that provides for care for patients who are suffering from end-stage kidney disease is
A) TRICARE
B) Medicaid
C) CHAMPUS
D) Medicare
D
79. For each patient, the charges and payments should be recorded on an individualized
A) Patient account program
B) Ledger card
C) Log
D) Bill
B
80. Superbills
A) Can be used as charge slips
B) May be ordered to fit the specific practice
C) List services provided and codes
D) All of the above
D
81. The petty cash account should be
A) Accounted for in a journal
B) Used for small items only
C) Used for small amounts of money
D) All of the above
D
82. Usually medical offices utilize a system for billing known as
A) Monthly billing
B) Balance due billing
C) Alphabetical billing
D) Cycle billing
D
83. An account requires collection activity if it has an outstanding balance after
A) 30 days
B) 60 days
C) 90 days
D) 120 days
C
84. When writing to the patient who has a delinquent account, the office cannot threaten to send an account to collection
A) Unless the practice is prepared to follow through
B) If the patient has made payment 6 months ago
C) Unless it is over $100.00
D) Unless it is over $500.00
A
85. The medical assistant often is required to make appointments for the patient with a specialist or
surgeon. This type of appointment is called
A) A referral
B) A follow-up
C) A second opinion
D) An outpatient visit
A
86. POMR stands for
A) Patient objective medical record
B) Problem-oriented medical record
C) Patient-oriented medical record
D) Problem objective medical record
B
87. The methodology of scheduling patients with similar problems or conditions on certain days is called
A) Modified wave
B) Clustering
C) Wave
D) Scheduled
B
88. If an unscheduled patient should show up at the office with an apparent emergency condition, that patient is
A) Sent to the nearest hospital immediately
B) Seen at the next available time, between the scheduled patients
C) Seen by a physician immediately, ahead of patients who may be waiting
D) Given the first available appointment
C
89. Which condition may not require a same-day appointment?
A) Vaginal bleeding during pregnancy
B) A sore throat with a fever
C) Cold with runny nose
D) Earache with drainage
C
90. A 2-year-old girl was found by her mother sitting in a corner of the kitchen sucking on an ant trap. The mother called the office and was instructed by the medical assistant to
A) Remain on the telephone while the office called the poison control center
B) Induce vomiting
C) Give the child milk to drink
D) Watch the child for symptoms that may develop
A
91. Which of the following is not a correct complimentary closing for a letter from the medical office?
A) Cordially
B) Yours truly
C) Very truly yours
D) Sincerely
A
92. The postage class most used in the medical office is
A) Priority mail
B) First class mail
C) Second class mail
D) Third class mail
B
93. After the mail is opened, it should be
A) Initialed by the person who opened it
B) Stapled together if there is more than one page
C) Stamped with a date stamp
D) Alphabetized according to sender
C
94. Which letter type iF the most time-efficient because it does not use excessive tab indents for the address, complimentary close, or signature?
A) Full block
B) Modified block
C) Simplified
D) Open
A
95. The most common method of filing is
A) Numerical
B) Subject
C) Alphabetical
D) Color
C
96. Which of the following names would be filed first?
A) deLatour, Mary
B) Delmarven, Martha
C) de Long, Donald
D) De La Mare, Winston
D
97. In the alphabetical filing system, each name is broken down into
A) Indexing units
B) Colors
C) Numbers
D) Digits
A
98. If a color-coding system is used in the medical office, the color code should be
A) Kept confidential to ensure patient
confidentiality
B) Known only by the filing clerk
C) Known by everyone in the office
D) Known only by the office manager
C
99. The purpose of the medical record is to
A) Show that the patient approved of every test ordered
B) Serve as the document proving that the patient is an established patient
C) Serve as a legal record documenting the plan¬ning and care that the patient received
D) Prove that the patient is or is not covered by insurance
C
100. The documents in source-oriented medical records are
A) Grouped by the kind of services that were provided
B) Filed in reverse chronological order without grouping them
C) Organized according to the patient's particular problems
D) Grouped geographically
A