Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
24 Cards in this Set
- Front
- Back
Atmosphere (Atmospherics
|
Reflection of a store's physical characteristics that are used to develop an image and draw customers. The concept is also applicable to nonstore retailers
|
|
Visual Merchandising
|
Proactive, integrated approach to atmospherics taken by a retailer to create a certain "look," properly display products, stimulate shopping, and enhance the physical environment
|
|
Storefront
|
Total physical exterior of a store, including the marquee, entrances, windows, lighting, and construction materials.
|
|
Marquee
|
Sign used to display a store's name and/or logo.
|
|
Dead Areas
|
Awkward spaces where normal displays cannot be set up.
|
|
Planogram
|
Visual (graphical) representation of the space for selling, merchandise, personnel, and customers - as well as for product categories.
|
|
Functional Product Groupings
|
Categorize and display a store's merchandise by common end use.
|
|
Purchase Motivation Product Groupings
|
Appeal to the consumer's urge to buy products and the amount of time he or she is willing to spend in shopping.
|
|
Market Segment Product Groupings
|
together various items that appeal to a given target market.
|
|
Storability Product Groupings
|
Used for products that need special handling.
|
|
Straight (Gridiron) Traffic Flow
|
Presents displays and aisles in a rectangular or gridiron pattern.
|
|
Curving (Free-Flowing) Traffic Flow
|
Presents displays and aisles in a free-flowing pattern.
|
|
Model Stock Approach
|
Method of determining the amount of floor space necessary to carry and display a proper merchandise assortment.
|
|
Sales-Productivity Ratio
|
Method for assigning floor space on the basis of sales or profit per foot.
|
|
Point-of-Purchase (POP) Display
|
Interior display that provides shoppers with information, adds to store atmosphere, and serves a substantial promotional role.
|
|
Assortment Display
|
An open or closed display in which a retailer exhibits a wide range of merchandise
|
|
Theme-Setting Display
|
Interior display that depicts a product offering in a thematic manner and portrays a specific atmosphere or mood.
|
|
Ensemble Display
|
Interior display whereby a complete product bundle (ensemble) is presented rather than showing merchandise in separate categories.
|
|
Rack Display
|
-- Interior display that neatly hangs or presents products
|
|
Case Display
|
Interior display that exhibits heavier, bulkier items than racks hold.
|
|
Cut Case
|
Inexpensive display, in which merchandise is left in the original carton.
|
|
Dump Bin
|
Case display that houses piles of sale clothing, marked-down books, or other products
|
|
Experiential Merchandising
|
Tactic whose intent is to convert shopping from a passive activity into a more interactive one, by better engaging the customer.
|
|
Solutions Selling
|
Takes a customer-centered approach and presents "solutions" rather than "products." It goes a step beyond cross-merchandising.
|