Random Unorganized Terms

Front 1

bracketing

Back 1

identifying and setting aside for later discussion the issues peripheral to a current conflict.

Front 2

brute facts

Back 2

objective, concrete phenomena

Front 3

institutional facts

Back 3

meanings people assign to brute facts that are based on human interpritation

Front 4

cognitive complexity and how do you measure it?

Back 4

the number of mental constructs an individual uses, how abstract they are, and how elaborately they interact to create perceptions. You can measure cognitive complexity by how many constructs you can have about a person. The most constructs then the more cognitively complex that person is.

Front 5

communication apprehension

Back 5

anxiety associated with real or anticipated communication encounters. it is common and can be constructive.

Front 6

communication climate

Back 6

the overall feeling, or emotional mood, between people

Front 7

conflict

Back 7

the expression of different views, interest, and goals and the perception of differences as incompatible or in opposition by people who depend on each other.

Front 8

constructivism

Back 8

a theory that holds that we organize and interpret experience by applying cognitive structures called schemata

Front 9

credibility

Back 9

the ability of a person to engender belief in what he or she says or does. listeners confer or refuse to confer credibility on speakers

Front 10

ethnocentrism

Back 10

the tendency to assume that one way of life is normal and superior to other ways of life

Front 11

expectancy violation theory

Back 11

a theory claiming that when our expectations are violated, we become more cognitively alert as we struggle to understand and cope with unexpected behaviors

Front 12

halo effect

Back 12

the attribution of expertise to someone in areas unrelated to the person's actual expertise

Front 13

hypothetical thought

Back 13

thinking about experiences and ideas that do not exist or are not present in the sense

Front 14

indexing

Back 14

a technique of noting that every statement reflects a specific time and circumstance and may not apply to any other times circumstances

Front 15

inference

Back 15

a deduction that goes beyond what you know or assume to be fact

Front 16

kinesics

Back 16

body position and body motions, including those of the face, that may be used to communicate or may be interpreted as communicating

Front 17

ladder of abstraction

Back 17

pg 70

Front 18

loaded language

Back 18

an extreme form of evaluative language that relies on words that strongly slant perceptions and thus meanings

Front 19

mind reading

Back 19

the assumption that we understand what another person thinks or how another person perceives something

Front 20

monitoring

Back 20

the observation and regulation of one's own communication

Front 21

nonverbal communication

Back 21

all forms of communication other than words themselves, includes inflection and other vocal qualities as well as several other behaviors such as shrugs, blushing, and eye movements

Front 22

perception

Back 22

an active process of selecting, organizing, and interpreting people, objects, events, situations, or activites

Front 23

person-centeredness

Back 23

the ability to perceive another as a distinct and unique individual apart from social roles and generalizations

Front 24

self-serving bias

Back 24

the tendency to attribute our positive actions and successes to stable, global, internal influences that we control and to attribute our negative actions and failures to unstable, specific, external influences beyond our control

Front 25

Speech to Entertain

Back 25

primary interest is to engage, interest, amuse, or please listeners.

Front 26

reappropriation

Back 26

a groups reclamation of of a term used by others to degrade the group's members; the treatment of those terms as positive self-descriptions. aims to remove sigma from terms that others use prejoratively

Front 27

totalitizing

Back 27

Responding to a person as if one aspect of that person were the total of who the person is.

Front 28

overt conflict

Back 28

exist when people express differences in a straightforward manner

Front 29

Speech to Inform

Back 29

primary goal of increasing listeners' understanding, awareness, or knowledge of some topic

Front 30

speech to persuade

Back 30

aims to influence attitudes, change practices, or alter beliefs.

Front 31

covert conflict

Back 31

exist when people express disagreement or difference only indirectly

Front 32

judgement

Back 32

a belief or opinion that is based on observations, feelings, assumptions, or other phenomena that are not facts