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30 Cards in this Set
- Front
- Back
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Teamwork |
A group of individuals who cooperate to achieve a common goal. |
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4 stages team development? |
Forming Storming Norming Preforming |
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SMART stands for...? |
Specific Measurable results Attainable Realistic Target for completion |
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Leadership |
ability to influence others and groups to cooperatively achieve goals. |
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Leadership Traits? |
intelligent judgment objectivity initiative |
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why do people what change? |
law changes safety security etc.. |
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avoid resistance??? |
let your workers help create the plan for change. ask for imput |
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Management |
process of accomplishing the goals of an organization through the effective use of people and other resources. |
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4 function of management... |
planning organize implementing controlling |
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2 types of planning |
strategic and operational planning |
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3 levels of management |
supervisor executive mid-manager
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purpose in organizational structure |
used to keep everything nice and neat. |
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4 steps to problem solving |
understand the problem devise a plan carryout the plan look back |
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Visionary leader |
is a leader with a vision for the future. |
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Mission statement |
is what your goal is or what you stand for. |
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risk |
is uncertainty about future events. |
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risk management |
when you manage the amount of risk you put out. |
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how to avoid risk |
risk management |
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general liability insurance |
covers losses from damage to people or property when insured party is judged liable. |
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compensation |
what a worker is paid. |
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id theft |
when your identity is stolen and used for wrong doings. |
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9 business crimes |
larceny receiving stolen property false pretense forgery bribery computer crime extortion conspiracy arson |
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property |
a thing you can show ownership for |
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tangible |
is property you can touch |
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intangible |
is property you cant see or touch. |
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4 types of personal property |
copyright trademark patent tradesecret |
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effective communication |
processing what is said and understanding it |
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3 ways to resolve confict |
listen look for common ground reach an fair agreement |
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marketing |
the promotion or selling of goods or products |
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goal of marketing |
to sell or produce products of worth or want. |
