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4 Cards in this Set

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workload indicators
• evaluate PERFORMANCE
• not just valuable during budget season, but also throughout year, have periodic review of WLI
• identify relevant indicators, then have something in place to collect data
• want to establish BASELINE – snapshot of performance today
• match indicators w goals and objectives
Performance measurement
an ongoing monitoring and reporting of program accomplishments and progress toward goals and objectives
Periodically people within the agency do performance measurements on agencies. Doing performance measurements are not mandatory but it is recommended in case congress then mandates a program evaluation (which hinges on past performance measurements). Internal actors complete all these programs (Congress has nothing to do with these).
workload indicators
• evaluate PERFORMANCE
• not just valuable during budget season, but also throughout year, have periodic review of WLI
• identify relevant indicators, then have something in place to collect data
• want to establish BASELINE – snapshot of performance today
• match indicators w goals and objectives
Performance measurement
an ongoing monitoring and reporting of program accomplishments and progress toward goals and objectives
Periodically people within the agency do performance measurements on agencies. Doing performance measurements are not mandatory but it is recommended in case congress then mandates a program evaluation (which hinges on past performance measurements). Internal actors complete all these programs (Congress has nothing to do with these).