Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
21 Cards in this Set
- Front
- Back
4 parts of the organization - "specialization"
|
1. Mgt
2. Operating core: actually perform work 3. Support services: legal, acct., tehnical support, development of standards 4. Non-tech: marketing, public relations, receptionist |
|
What is an organizational chart? Solid vs. dashed lines
|
A graphic representation of an org's sx
Solid = direct reporting relationship (PTA to PT) Dotted = communication/indirect cotnrol, but you're not superior (OT to PT) |
|
4 stages of an organization
|
Craft stage
Entrepreneurial stage Bureaucratic stage Divisional stage |
|
Craft stage
|
1 or more worker
All workers perform all duties Mutual accomidation Woking supervision, if there is supervision |
|
Entrepreneurial stage
|
Supervision req'd
Mutual accomidation and standardization alone don't work Division of labor stars here |
|
Bureaucratic Stage
|
Division of labor increases
More complex work coordination system is needed Highly specialized employees with distinct departments developed along lines of specialization |
|
ADV and DISADV of Bureacratic stage?
|
ADV: if one department not making money, other dept's can pickup the slack
DISADV: May be difficult to respond to change with this sx, b/c change affects all the dif specialties |
|
Divisional stage and 2 ways to expand?
|
Expansion thru Diversification and/or Market Expansion
Horz integration: new markets with different geographical locations Vert integration: Product diversification (ie. add DME) |
|
Centralization vs. decentralization
|
Centralization = new clinic exactly like last one. ADV: buying power and great deal on equipment
Decentralization gives more flexibility |
|
Matrix org
|
Hybrid btw product line and traditional bureaucratic
Shuns traditional work-specific operating units lik pT Matrix means you maintain a department, but overlays a prodcut line like member of a TBI team across dept's |
|
5 things a job description should include
|
1. General description of job and job title
2. Oragnizational relationships (supervision) 3. List of duties with enough detail and flexibility 4. Professional standards policies 5. Minimum job req's |
|
What should be included under minimum job req's
|
Formal education req'd
Knowledge, skills, licensure Certifications Physical ability Personal characteristics |
|
Summative vs. Formative evaluation?
|
Summative is used to determin rais (usually a 90 day eval at beginning of job and then yearly)
Formative is used to mold or form employee and help them imprve |
|
5 steps in the Planning Stages
|
1. Pre-design (budget)
2. Design development 3. Construction: keep on top of this 4. Pre-operations: checkot and punch list 5. Occupancy |
|
What is the Pre-design (budet) entail?
|
What will the space be used for and how?
Planning team |
|
What does Design Development entail?
|
1. Detailed planning: schematic drawings, meetings with architecs
2. Final planning/contingencyplan. Final drawings: floor plan with electrical, plumbing, equipment |
|
7 Common Mistakes in the Planning Stages
|
1. inefficient traffic flow
2. Inappropriate placement of clinical areas 3. Inadequate flexibility 4. Inadequate storage 5. Inadequate office space for staff/maagers 6. Inadequate equipment 7. Excessive noise |
|
What is the punch-list and when does it come into play?
|
During 4th stage of Planning stages, Pre-operations
It is a "fix this befre I move in" list |
|
Other things to take into consideration during the planning stages
|
Size and colors based on pt population
Plan for future with space Flooring Pulleys onwall, hoyer lift in ceiling Plan your space |
|
5 areas of the PT clinic
|
Waiting room
Treatment area Break room Storage Office (supervisor, receptionist) |
|
What areas are included in the tx area?
|
Gym, modals area, hand therapy area, private tx rooms, pool, ADL area)
|