Psychology 3310 I/o Psychology

Front 1

Of the Big 5, which of the following was found to be the strongest correlate of job performance?

Back 1

Conscientiousness

Front 2

Students in a lecture class constitute what type of group?

Back 2

Collection of people

Front 3

The phrase "if at first you don't succeed, try, try again," expresses the need for ?

Back 3

persistence of Behavior

Front 4

Who will use an assessment center when determining whom to hire?

Back 4

A Manager

Front 5

The multiple hurdle approach to decision making involves

Back 5

an ordered sequence of screening devices after each of which a decision is made

Front 6

I am punctual, i assist supervisors with their work, and i make innovative suggestions to improve my department. My supervisor is likely to rate me high on

Back 6

OCB or organizational citizenship behavior

Front 7

Why do you begin a validation study with a job analysis?

Back 7

to help with validity generalization

Front 8

Cafeteria benefits refer to

Back 8

allowing employees to choose their benefits from a long list of possibilities

Front 9

you have applied for a position as a proofreader at Carlos Publishing. Before being hired, you are given a manuscript ans asked to indicate any errors. This type of assessment is an example of

Back 9

A work Sample

Front 10

A Computer selects the specific items based on how well you perform on the previous items. This type of test is called

Back 10

Tailored Testing

Front 11

Which of the following is a specific property of a work team mentioned in the text

Back 11

There must be common task goals and objectives

Front 12

Good Job performances requires

Back 12

appropriate levels of worker ability
appropriate levels of worker motivation
a lack of organizational constraints

Front 13

The correlation between scores on the predictor and scores on the criterion is called the

Back 13

Validity Coefficient

Front 14

The Realistic job preview as a strategy that allows for

Back 14

recruitment to increase worker satisfaction

Front 15

The need theory approach to motivation views motivation as resulting from ?

Back 15

people's desires for certain things

Front 16

True or False: all teams are groups, but not all groups are teams

Back 16

True

Front 17

If applicants for a job can do the job successfully, we say the __________ equals 100%

Back 17

Base Rate

Front 18

______________ roles are part of an employee's job description and are specified by the organization

Back 18

Formal

Front 19

Although eric could have succeeded at the job, the company didnt hire him, Eric is considered a

Back 19

False Negative

Front 20

As the human resource manager for new millennium enterprises, you hold a face to face meeting will all potential employees in which you ass the applicant a series of preplanned questions. what type of selection method is this?

Back 20

a structured interview

Front 21

Which of the following is not one of the six factors that can contribute to the validity of structured interview?

The interviewer should have detailed information about the job before beginning the interview

the interviewer should have detailed information about the applicant's psychological test scored before beginning the interview

the interviewer should be trained in how to conduct a structured interview

The interviewer should make an evaluation of the applicant before completing the interview

Back 21

the interviewer should have detailed information about the applicant;s psychology test scores before beginning the interview

Front 22

recent research on fairness in the workplace has increasing emphasized

Back 22

procedural justice

Front 23

the basic principle behind goal setting theory is that people are motivated to engage in specific behaviors because of

Back 23

internal intentions or objectives

Front 24

your established work group is sent to a seminar in which the group engages in a series of planned activities, facilitated by a trainer, that were designed to accomplish a specific objective. your work group has taken part what?

Back 24

a team building exercise

Front 25

inwhich assessment method is the person who administers the test most likely to affect the responses

Back 25

Interview

Front 26

which type of test will most likely have the largest problem with applicants faking responses

Back 26

Personality tests

Front 27

Group think does not need the following conditions to occur ?
group cohesiveness
conformity pressures
weak leadership
isolation of the group from outside influences

Back 27

weak leadership

Front 28

A multiple choice test is designed to measure your present level of proficiency in a course. You would call this test

Back 28

achievement test

Front 29

which theory of motivation claims that the value of the expectancy times the valence time the instrumentality equals motivation

Back 29

expectancy theory

Front 30

research on group decision making has found that

Back 30

if the majority of group members make a risky choice, the group decision will probably be even riskier

Front 31

List three things that determine if turnover is good or bad for an organization

Back 31

the quality of the employees who leave
the cost of replacing employees who have left
the resulting experience level of the organizations workforce.

Front 32

you attended a training session and learned a more efficient method of performing your job, yet every time you use the new methods your coworkers laugh at your technique, according to reinforcement theory you will

Back 32

decrease the use of the new method and go back to the old technique

Front 33

____________ justice has been shown to be more important to women and _____________ just in more important to men

Back 33

Procedural; distributive

Front 34

assuming your next exam in this class contains 300 multiple choice questions, and that you have only 30 minutes to complete it. what type of test is this?

Back 34

a group speed test

Front 35

as the human resources director of Jackson enterprises you are asked to justify your use of integrity tests. what can you tell your boss?

Back 35

they predict both counterproductive behavior and job performance

Front 36

if i wanted to calculate your motivational potential score (MPS), according to job characteristics theory i would need to take which of the following into account?

Back 36

skill variety, task significance, task identity, autonomy, and feedback

Front 37

the need theory approach to motivation views motivation as resulting from what

Back 37

people's desire for certain things

Front 38

what is not an important factor for goal setting to improve job performance?

Back 38

Reward for achieving goals

Front 39

people in individualistic cultures exhibit as much social loafing as people in collectivistic cultures

Back 39

False, individualists socially loaf more

Front 40

_________ people tend to procrastinate, wheras _________ people tend to perform better on the job.

Back 40

State oriented; action- oriented

Front 41

according to job characteristics theory, experienced meaningfulness depends in part on

Back 41

skill variety

Front 42

which of the following most focuses on social comparison with others?

Back 42

equity theory

Front 43

when people do not put forth as much effort in a cooperative group as they would if they were working alone, we say they have demonstrated

Back 43

social loafing

Front 44

Mr. Pham is high in intelligence and self control and low ing extroversion and need for stimulation. because many successful engineers have this same pattern, i recommend that Mr. Pham become a computer engineer. this is the approach taken by

Back 44

Vocational interest tests

Front 45

students who apply to graduate school must take the GRE. which is designed to indicate how much potential the student has to learn new information. the GRE is deigned to measure

Back 45

ability

Front 46

Jobs require individuals with specific Knowledge, skills, abilities, and other personal characteristics. These KSAOs are identified by a detailed study called a

Back 46

Job Analysis

Front 47

Feelings of frustration and low control generally lead to what type of behavior

Back 47

CWB

Front 48

Sally Believes that she studies harder then anyone else in the class; yet her grades are not the highest in the class. Most likely sally will experience which of the following

Back 48

Feelings of underpayment inequity

Front 49

for an incentive system to work

Back 49

employees must be able to increase productivity

Front 50

Ringelmann (1913) found that when people worked in an interacting group on an additive task, the group performance was

Back 50

worse than the sum of the individual performances

Front 51

You are about to invest $10,000 in the education of each employee in a very specialized area. why may you hesitate?

Back 51

a high turnover rate

Front 52

Which Method would not improve performance based on self-efficacy theory?

Back 52

Bonuses for good performance

Front 53

Which theory of motivation claims that motivation and performance are determined, at least in part, by how effective people believe they can be?

Back 53

self- efficacy theory

Front 54

True or False: indivduals low on emotional intelligence are socially skilled, enabling them to work smoothly with their colleagues at work

Back 54

false

Front 55

the most frequent target of equal employment opportunity efforts has been the __________ process

Back 55

hiring

Front 56

after doing a validation study, I repeat it a second time, This time i use a different set of subjects. This is called

Back 56

Cross- Validity

Front 57

Zajonc (1965) explained the findings of Triplett (1897) and others on how the presence of an audience influences performance. according to Zajonc's explanation, if you are a highly skilled dancer you can maximize your performance by

Back 57

Dancing in from of an audience

Front 58

there is _________ between a team mental model and team performance.

Back 58

a Positive relationship

Front 59

before being hired by Rachell Enterprises, your are asked to participate in an exercise in which you are told to pretend that it is your first day on the job and you are faced with numerous items on your desk, including memos. letters, emails, and phone messages. you must deal with each of them appropriately and efficiently. this is called an

Back 59

In-basket exercise

Front 60

the field of _________________ is concerned with the interface between people and the physical environment

Back 60

Human factors

Front 61

Applicants for secretarial positions at Kelly Publishing Co. must take a typing test. This test measures

Back 61

Skill

Front 62

What is generally not a reason for turnover

Back 62

number of friends

Front 63

when group members spend a lot of time with one another rather than working , we say that ___________ is high

Back 63

process loss

Front 64

Bolton Foods hires half the applicants for a new sales position. Their _______________ is 1/2

Back 64

selection ratio

Front 65

according to expectancy theory, what are the three factors that determine motivation level?

Back 65

expectancy, valence, and instrumentality

Front 66

Which of the following in most strongly related to absence?
the employees prior absence history
the organization's absence culture
the work group's absence culture
job satisfaction

Back 66

the employee's prior absence history

Front 67

the sum of forces attracting group members and keeping the group together is known as

Back 67

Group Cohesiveness

Front 68

unwritten rules of behavior accepted by members of a work group that apply to all members are know as

Back 68

norms

Front 69

a personnel specialist who is concerned about equal employment opportunity and fairness in hiring employees will will likely consult the

Back 69

uniform guidelines on employee selection procedures

Front 70

which of the following does not describe people who work together via email?

they are less inhibited

they have more trouble coordinating their efforts

they will be more likely to conform to each other's opinions

Back 70

the will be more likely to conform to each other's opinion

Front 71

the group has an ongoing norm that all group members should express their opinions. when ellen joins the group, she tries to force her opinions on everyone, and attacks others when their opinions differ from hers. the group's first response to this norm violation will be to

Back 71

inform her that she is violating a norm

Front 72

under affirmative action

Back 72

a protected group member is given preferences over an equally qualified majority group member

Front 73

the subjective probability that a person has about his or her ability to perform a particular behavior is

Back 73

expectancy

Front 74

adverse impact is demonstrated when

Back 74

the selection ratio for a minority group is substantially less that 80% of the selection ratio for the majority group

Front 75

which of the following in not an example of counterproductive behavior mentioned in the test

Aggression
Sabotage
Whistleblowing
Theft

Back 75

Whistle blowing

Front 76

You have designed a new program to motivate your employees toward 100% accuracy. in the program, you use a system whereby every time an employee performs a task properly you present them with a token,. once they have collected 10 tokens they earn an hour break. if they collect 80 tokens, they can have a whole day off. what theory of motivation have you based your program on?

Back 76

Reinforcement theory

Front 77

Which of the following is false about drug testing?

drug testing is a means of controlling drug use at work

Drug testing is decreasing in popularity because it is controversial

Drug tests are criticized on the basis of invasion of privacy

drug testing is considered more acceptable for safety-sensitive jobs

Back 77

Drug testing is decreasing in popularity because it is controversial

Front 78

successful salespeople enjoy meeting people ans socializing with them. which dimension of the "big five" is most relevant to these preferences?

Back 78

Extroversion

Front 79

True or false: on average, inside sources of recruitment (e.g. employee referral) provide employees who perform better and stay longer than outside sources

Back 79

false

Front 80

groups of individuals who have been the target of discrimination in the past and are protected against discrimination by federal laws are know as

Back 80

protected classes

Front 81

Although psychology students in Dr. Romo's General Psychology class agree that nobody should complete more then 2 extra credit presentation per year, Meredith gave six. Meredith is a

Back 81

rate buster

Front 82

"the Probability of a particular behavior increases if it is followed by a reward or reinforcement, the the probability of a behavior decreases if it is followed by a punishment" this is

Back 82

The law of effect

Front 83

the Psychology faculty at Successful College have agreed that nobody should give more than two conference presentations in a year. this agreement is an example of

Back 83

a Production Norm

Front 84

reasons for differences in selection practices across countries include

Back 84

lack of communication across national borders
economic factors
Cultural values

Front 85

"during High school, what grades did you get in chemistry class?" this question is most likely to appear on what kind of assessment device

Back 85

biographical inventory

Front 86

The approach to selection of employees that is based on scientific principles and statistical analysis is referred to as

Back 86

the criterion-related validity approach

Front 87

with ________ systems, rewards are contingent on individual units of productivity

Back 87

incentive

Front 88

what does research suggest about the relationship between age and performance?

Back 88

in general, there is not relation between age and performance

Front 89

which profession would require a higher level of cognitive ability?

Back 89

engineer

Front 90

according to Maslow's hierachy of needs, which is the most basic need?

Back 90

Food