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34 Cards in this Set

  • Front
  • Back

Stress

The tension, discomfort, or physical symptoms that arise when a situation (a stressor) acts as a stimulus to strain our ability to cope effectively




traumatic event: stresser that is so severe it produces long term effects

Approaches to Stress

Stressors as Stimuli: identify different types of stressful events, as well as who is most susceptible to different stressors




Stress as a Transaction: Stress is subjective, depends on your interpretation of the stressor.


primary appraisal: Is it harmful?


secondary appraisal: Can you cope?


problem-based coping: Coping strategy by which we problem solve and tackle life's challenges head on


emotion-focused coping: Coping strategy that features a positive outlook on feelings or situations accompanied by behaviours that reduce painful emotions




Stress as a Response: psychological and physical reactions to stressors. Reactions can include feelings, heart rate, release of corticosteroids (stress hormones)

Stress Assessments

Social Readjustment Rating Scale: how many major life events have you experienced recently? High score associated with some physical disorders




Hassles Scale: frequency and perceived severity of hassles better predictors of health, depression, anxiety, than major life events.


Hassles: minor annoyances or nuisances that strain our ability to cope

General Adaptation Syndrome (GAS)

Alarm: excitation of autonomic nervous system, discharge of adrenalin (stress hormone), physical symptoms of anxiety as the body experiences the fight-or-flight response


Resistance: adapt to stressor and find a way to cope


Exhaustion: run out of resources, unable to cope any longer. Experience health problems, depression, anxiety, etc.

Types of Stress Responses

Fight-or-flight: physical and psychological reaction that mobilizes people and animals to either defend themselves or escape a threatening situation


Tend and befriend: reaction that mobilizes people to nurture others or seek social support under stress


PTSD: condition that can follow traumatic experiences. Symptoms: flashbacks, efforts to avoid reminders of trauma, detachment, difficulty sleeping, startling easily

Psychoneuroimmunology

Study of the relationships between the immune system and central nervous system




Study: stressful events (particularly unemployment, longlasting interpersonal difficulties) predict the number of colds people develop.




Positive emotions and social support can guard against stress-related illness




Psychophysiological: illnesses such as asthma and ulcers in which emotions and stress contribute to, maintain, or aggravate the physical condition

Personality and Stress

Type A Personality: personality type that describes people who are competitive, driven, hostile (most predictive of heart disease), and ambitious.




Type B Personality: calmer and mellower personality type





Ways of Coping with Stress

Social Support: provides us with emotional comfort; financial assistance; and information to make decisions, solve problems, and contend with stressful situations.




Gaining Control over situations:


Behavioural Control: (problem-focused coping), acting to reduce the impact of a stressful situation or prevent its recurrence




Cognitive Control: (includes emotion-focused coping) cognitively restructure or think differently about negative emotions that arise in response to stress-provoking events.




Decisional Control: ability to choose between alternative courses of action




Informational Control: ability to acquire information about stressful event (proactive coping: anticipating problems and stressful situations, which helps you to effectively cope in the long run)




Emotional Control: ability to suppress and express emotions. ex: writing in a diary




Catharsis (disclosing painful feelings): helpful when it involves problem solving. Not so much when it's just about "letting it out"

Individual differences that can affect our stress response

Hardiness: set of attitudes marked by a sense of control over events, commitment to life and work, and courage and motivation to confront stressful circumstances




Optimism: optimists more productive, focused, persistent, better at handling frustration than pessimists. Lower mortality




Spirituality: lower mortality, better immune system, lower blood pressure, better able to recover from illnesses




Rumination (focusing on how bad you feel and endlessly analyzing causes and consequences of your problems): can increase depression

Behaviours to promote good health and reduce stress, and hurdles

Stop smoking


Stop drinking alcohol


Have a healthy body weight (can also improve mental health)


Exercise




Personal Inertia: It is difficult to try new things


Feeling powerless: It is difficult to break old habits


Misestimating Risk: judge likelihood of event by how easily examples come to mind (availability heuristic)

CAM

Complementary and Alternative Medicine




Alternative medicine: health care practices and products used in place of conventional medicine


Complementary medicine: health care practices and products used together with conventional medicine




biofeedback: feedback by a device that provides almost an immediate output of a biological function (ex: heart rate, skin temperature)


meditation: can be used to treat pain, medical conditions. Can improve blood flow to the brain, immune function


acupuncture: can help relieve nausea, treat some pain conditions (but most or completely placebo)


homeopathy: remedies that feature a small dose of an illness-inducing substance to activate the body's own natural defences. (representativeness heuristic: judge the similarity between two things by gauging the extent to which they resemble each other: like goes with like. "The treatment for this must resemble its cause")

Heuristics and Biases

Representativeness heuristic: judging the probability of an event by its superficial similarity to a prototype. Like goes with like. (Does not always work, need to consider base rates as well)




Availability heuristic: estimating the likelihood of an occurrence based on the ease with which it (or an example of it) comes to our minds




Recognition heuristic: tendency to believe something you have heard many times




Hindsight bias: tendency to overestimate how well we could have successfully forecasted known outcomes




Overconfidence: tendency to overestimate our ability to make correct predictions




Response Set: tendency of research participants to distort their responses to questionnaire items




Experimenter expectancy effect: phenomenon in which researchers' hypotheses lead them to unintentionally bias the outcome of the study




Demand characteristics: cues that participants pick up from a study that allow them to generate guesses regarding the researchers' hypotheses

General notes on social psychology

social psychology: study of how people influence others' behaviour, beliefs, attitudes




-150 is the approximate size of most human social groups


-humans have a biologically based need for interpersonal connections. Being cut off from social contact hurts.


-social comparison theory: theory that we seek to evaluate our abilities and beliefs by comparing them with those of others (upward and downwards social comparison can boost our self concepts)


-mass hysteria: irrational behaviour spread by social contagion

Fundamental attribution error

Attribution is the process of assigning causes to behaviour.




Fundamental attribution error: tendency to overestimate the impact of dispositional (enduring characteristics, ex: personality, intelligence) influences on other people's behaviour




-less likely to commit error when you have been in same situation yourself


-Japanese/Chinese less likely to commit: more aware of outside influences







Solomon Asch

Line studies. Participants tended to conform even when they knew the right answer.

Conformity

tendency of people to alter their behaviour as a result of group pressure




-Asians more likely to conform



Deindividuation

tendency of people to engage in uncharacteristic behaviour when they are stripped of their usual identities

Groupthink

emphasis on group unanimity at the expense of critical thinking

Group polarization

tendency of group discussion to strengthen the dominant positions held by individual group members

Cult

group of individuals who exhibit intense and unquestioning devotion to a single cause.




Inoculation effect: first introduce some reasons why the perspective might be true and then debunking them

Milgram

-morally developed people more willing to defy experimenter


-authoritarian people more willing to comply (need to respect, not question, authority)


-sadistic people no more likely to comply





Bystander Nonintervention: why?

Pluralistic ignorance: Error of assuming that no one in a group perceives things as we do




Diffusion of responsibility: Reduction in feelings of personal responsibility in the presence of others (Can also contribute to phenomena such as social loafing, where individuals are less productive in groups)

Prosocial Behaviour

Altruism: helping others for unselfish reasons


Enlightenment effect: learning about psychological research can change real-world behaviour for the better




People who are more likely to intervene in emergencies:


-less concerned about social approval


-less traditional


-extroverted


-lifesaving skills


-men

Situational and individual influences on aggression

-interpersonal provocation


-frustration


-media influences


-aggressive cues (ex: seeing a gun or knife)


-arousal (can attribute it as anger)


-alcohol (only when we are focused on the target of our aggression, like when someone threatens us)


-drugs


-temperature




Prone to violence/aggression:


-high irritability/mistrust


-high impulsivity


-lack of closeness to others


-high in testosterone (but females: relational aggression)


-Canadians/Americans and/or from a culture of honour (i.e. not Asian)



Attitudes

Attitude: belief that includes an emotional component (as opposed to a belief which is a conclusion regarding factual evidence)




-predicts behaviour best when the attitudes are highly accessible: come to mind easily.




self-monitoring: the extent to which people's behaviour reflects their true feelings and attitudes. (low self-monitors' actions mirror their attitudes the closest)




Attitudes are influenced by:


-How many times have you heard it? (Recognition heuristic: tendency to believe something you have heard many times)


-Personality (more or less likely to adopt a certain attitude)

Theories of how Attitudes can Change

Cognitive Dissonance Theory


where "cognitive dissonance" is an unpleasant mental experience of tension resulting from two conflicting thoughts or beliefs: we alter our attitudes because we experience this.




Self-Perception Theory: We acquire our attitudes by observing our behaviours




Impression Management Theory: We don't really change our attitudes in response to cognitive dissonance, but we report that we have to appear consistent with our attitudes

Persuasion

Dual Process Model of Persuasion:




Central route: evaluate the informational content of arguments. Attitudes acquired this way are strong and enduring


Peripheral route: snap judgments based on superficial factors




Foot-in-the-door: ask for something small, go bigger


Door-in-the-face: start with big request, go smaller


Lowball: sell something for cheap but have add-ons




Implicit egotism effect: we're more positively disposed towards people, places, or things that resemble us (includes name-letter effect)





Prejudice vs Stereotype vs Discrimination

Drawing negative conclusions about a person, group of people, or situation, prior to evaluating the evidence


vs


A belief, positive or negative about the characteristics of members of a group that is applied generally to most members of the group


vs


Negative behaviour towards members of outgroups

Ultimate attribution error

Assumption that behaviours among individual members of a group are due to their internal dispositions

Adaptive conservatism

Evolutionary principle that creates a predisposition towards distrusting anything unfamiliar or different

In-group Bias vs Out-group homogeneity

Tendency to favour individuals within our group over those from outside our group


vs


Tendency to view all individuals outside our group as highly similar

Reasons why we are prejudiced

Scapegoat hypothesis: Claim that prejudice arises from a need to oblame other groups for our misfortunes




Just-world hypothesis:Claim that our attributions and behaviours are shaped by a deep-seated assumption that the world is fair and everything happens for a reason (Place blame on groups that are already disadvantaged)




Conformity and need-to-belong




People who tend to be more prejudiced:


-authoritarian


-people who like to categorize others


-extrinsic religosity (view religion as a means to an end)

Implicit vs Explicit Prejudice

Implicit Prejudice: Unfounded negative belief of which we are unaware regarding the characteristics of an out-group




Explicit Prejudice: Unfounded negative belief of which we're aware regarding the characteristics of an outgroup

Jigsaw Classroom

Educational approach designed to minimize prejudice by requiring all children to make independent contributions to a shared project