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16 Cards in this Set

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What are the 7 steps to problem solving.
1. Id the problem
2. Id the facts
3. Generate alternatives
4. Analyze Alternatives
5. Compare Alternatives
6. Make and execute your decision
7. Assess the results
What is communication ?
The flow or exchange of information and ideas from one person to another
Name the two barriers of communication
1. physical
2. Psychological
Define motivation
influencing people to want to do what you know must be done
What are five leadership styles
Directing
Participating
Delegating
Transformational
Transactional
What are the two modes of leadership
direct
indirect
What field manuel covers counseling ?
FM 22-100
What are three approaches to counseling .
1. direct
2 indirect
3 Combined
What are the two catagories of counseling ?
Event-orientated counseling

Performance /Professional Growth counseling
What are the requuirements of successful counseling
1. Establish communication
2. get the person to feel at ease
3. listen to the problem
4.dont put the person down buy showing him his problem is common
5 develope confidence between the counselee and yourself
What is the definition of counseling ?
A process of listening , communicating advice , instruction or judgement with the intent of influencing a persons attitude or behavior .
What is the best way to open a counseling session ?
Clearly state the purpose of the session
Leaders should seek to develope and improve what three leader counseling skills .
1.Actve listening
2.Responding
3.Questioning
What form is used for counseling
DA FORM 4856E
Name some good conditions that make for good discipline
1.high performance standards
2.loyalty to superiors and subordinates
3 competive activities
4 Tough training
5. Open channel of communication
What are the stresses that influence behavior
1.fear
2.hunger
3.illness
4. anxiety
4. fatique