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29 Cards in this Set
- Front
- Back
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The group that provides public and private purchase that provides benefits to more than 37 million Americans in all 50 states is
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Leapfrog Group
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This generation is technically savvy, responsible and competent
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Millenials
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I desire a positive work environment, what generation am I
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Generation X
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The approach of addressing problems before they become a crises is
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Quality Management
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What four things force change in health care
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Medical Errors, Leapfrog Group, Quality Management, Benchmarking.
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Benchmarking is
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comparing internal measures with other external organization and similar data.
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When Ryan uses interpersonal skills to influence others to accomplish a specific goal he is a
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Leader
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An individual employed by an org who is responsible & accountable for efficiently accomplishing the goals of the organization is
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Manager
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List some Trait Theories that a RN should have
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aggressiveness, ambition, poise, self confidence, tolerance, orderly thinking, sensitivity, flexibility.
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Behavioral Theories
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education, real life experiences, training.
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Contingency Theories
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Adapt, Adapt, Change, Change, Change
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List the 4 leadership styles
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Autocratic, Democratic, Laisse-faire, Bureacratic
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This leader is concerned with task accomplishment rather than relationships
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Authoritarian
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This leader fosters communication that is open and two way
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Democratic
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The leader ship style abstains from leading and tends to have few policies
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Laissez Faire
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This leader trust neither followers nor self to make decisions and therefore relies on police & rule to identify goals and direct work process
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Bureaucratic
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Concepts of Chao theory is connected to which type of leadership
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Quantum
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JFK was a good example of what kind of leader
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Charismatic – charming, persuasiveness, self confidence, ideas, strong.
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A leader focused on maintaining the status quo, by performing work according policy & procedure the (worker bee) is a
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Transactional Leader
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A leader that inspires and motivates there followers to continue their education, pursue higher values, morals, missions and causes is a
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Transformational Leader
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To be a servant leader what skills are required according to Campbell & Rudisill
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Listening, Awareness, Persuasion, Foresight, Stewardship, Commitment
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Who is the supervisor for the no managerial personnel and the day to day activity, the work on the unity
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First-Level Manager
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This manager is a liaison to the nurse manager, shift coordinator, trouble shooter for problems & assists staff members with health care decisions
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Charge Nurse
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This is a new masters role, this professional designs, implements and evaluates client care by coordinating and delegating as well as supervising the care provided by the health team
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Clinical Nurse Leader
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Four Stages of Emotional Intelligence Domains and Associated Competencies
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Stage 1 Self Awareness, Stage 2 Self Management, Stage 3 Social Awareness, Stage 4 Relationship Management
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Knowing what pushes your buttons is which Stage
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Stage 1 , Feel your emotions physically.
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Self Management contains there important components, Self Control, Innovation, Accountability T or F
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True
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When you practice the art of listening to others and step into there shoes you are practicing which Stage
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Stage 3
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When you strive to enhance your communication skills and or tackle a tough conversation you are using which stage to complete this exercise
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Stage 4
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