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37 Cards in this Set
- Front
- Back
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Strategy Management for IT Services
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Service Strategy
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Service Portfolio Management
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Service Strategy
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Financial Management for IT Services
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Service Strategy
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Demand Management
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Service Strategy
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Business Relationship Management
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Service Strategy
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Design Coordination
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Service Design
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Service Catalogue Management
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Service Design
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Service Level Management
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Service Design
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Risk Management
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Service Design
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Capacity Management
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Service Design
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Availability Managemen
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Service Design
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IT Service Continuity Management
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Service Design
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Information Security Management
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Service Design
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Compliance Management
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Service Design
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Architecture Management
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Service Design
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Supplier Management
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Service Design
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Change Management
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Service Transition
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Change Evaluation
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Service Transition
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Project Management (Transition Planning and Support)
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Service Transition
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Application Development
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Service Transition
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Release and Deployment Management
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Service Transition
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Service Validation and Testing
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Service Transition
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Service Asset and Configuration Management
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Service Transition
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Knowledge Management
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Service Transition
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Event Management
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Service Operation
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Incident Management
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Service Operation
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Request Fulfilment
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Service Operation
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Access Management
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Service Operation
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Problem Management
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Service Operation
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IT Operations Control
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Service Operation
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Facilities Management
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Service Operation
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Application Management
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Service Operation
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Technical Management
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Service Operation
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Service Review
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Continual Service Improvement (CSI)
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Process Evaluation
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Continual Service Improvement (CSI)
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Definition of CSI Initiatives
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Continual Service Improvement (CSI)
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Monitoring of CSI Initiatives
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Continual Service Improvement (CSI)
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