Printers For A+ Certification

Front 1

An i_______ p________ makes an image by striking an ink ribbon against the paper's surface.

Back 1

impact printer

Front 2

In Win 9x, printing is divided into:

1. ________ _________r 2. ________r 3.print _p______

Back 2

print driver, printer, print spooler

Front 3

You install a printer in XP, but system does not detect the printer. Where do you go first?

Back 3

Start -> Control Panel -> Printers and Faxes

Front 4

You install a printer in XP, the system does not detect the printer. You go to the Printers and Faxes applett. Then what?

Back 4

click add printer

Front 5

What is printer emulation?

Back 5

Using a "substitute printer driver", one not made for exclusively for the printer.

Front 6

True or false: Some printers require that they be set to emulation mode to use a substitute driver.

Back 6

true

Front 7

Your printer does not print. What do you check first?

Back 7

obvious things. Is it plugged in, with paper, connected etc

Front 8

Your printer does not print. It is plugged in has paper and is connected. What do you check now?

Back 8

the spooler

Front 9

Give two ways to check a spooler status in a printer in Windows 2000.

Back 9

1. from the icon in the system try
2. Check the printer applet in the control panel

Front 10

A print job has a strange size. What does this usually point to?

Back 10

a problem setting up the print job

Front 11

The printer is printing garbage prints. What is the first thing to do to trouble shoot?

Back 11

Most likely the driver is corrupted.

Front 12

Will some companies pay for toner cartridges?

Back 12

yes

Front 13

Are there some laws in some places regarding disposing of waste from printers?(toner, ink cartridges)

Back 13

yes

Front 14

What does MSDS stand for?(relates to throwing away printers components)

Back 14

Material Safety Data Sheet

Front 15

You want to use multiple printers hooked into the same parallel port. What do you need?

Back 15

a switch box

Front 16

You have white bars gowing through the text of a dot matrix printer. What does this point to?

Back 16

a dirty or damaged print head

Front 17

You have a dot matrix printer and you believe it has a problem with the printhead. What should you try next?

Back 17

clean the printhead with a little denatured alcohol

Front 18

You have a dot matrix printer with white bars gowing through the text. You have tried cleaning it with denatured alchol. What do you do next?

Back 18

replace the printhead (try manufacturer or third party company)

Front 19

Your dot matrix printer is covered in small dots and smudges. What is probably the problem?

Back 19

a dirty platen

Front 20

In a dot matrix printer, what should you clean the platen with?

Back 20

denatured alcohol

Front 21

Which get dirtier, ink jet printers or laser jet printers?

Back 21

laster jet printers

Front 22

True or false: Most manufacturers do not reccomend periodic cleaning of ink jet printers.

Back 22

true

Front 23

You want to find the printer maintenance software for an inkjet printer. Name three places to look.

Back 23

1. Printer Preferences 2. start menu 3. desktop

Front 24

You are using an inkjet printer. SOme colors don't show or the paper is empty.Name two likely culprits?

Back 24

clogged inkjet nozzle
low toner

Front 25

True or false: Ink on inkjet printers is oil based rather than water based.

Back 25

false, they are water based

Front 26

You can print a test page using the OS, but can't print from an application. What should you do next?

Back 26

trouble shoot the application

Front 27

You can't print a test page from the OS, but can print one from controls on the printer. What should you do FIRST?

Back 27

check connection between printer and PC

Front 28

You can print a test page from the printer but not OS. The printer is properly connected to the PC. What should you suspect now?

Back 28

problem with OS or drivers. (perhaps spooler?)

Front 29

You can print a test page from a printer, but not OS. The printer is connected to the pc, there are no problems with the drivers or OS or in spooler. What do you check next?

Back 29

printer cable

Front 30

You can't print a test page from the OS or the printer control for a networked computer. What do you do?

Back 30

check printer power. Turn printer off and back on then try printer test page with printer offline. If works, turn printer online.

Front 31

You can't print a test page from OS, or the printer. You have checked the power and have turned printer off and and back on offline but nothing works. What now?

Back 31

troubleshoot printer

Front 32

You have seen a decrease in the quality of printing for your Laser Printer. What is probably the problem?

Back 32

toner needs replacing

Front 33

You are low on toner in a laser printer but need to print right now. What might work?

Back 33

take the toner out and gently shake it.

Front 34

Can extreme humidity cause toner in a laser printer to clump?

Back 34

yes

Front 35

A DB-25 printer connector can look simmiliar to a ______ port.

Back 35

SCSII

Front 36

Fill in the missing step of laser printing: Cleaning, ______, Writing, Developing, Transfering, Fusing

Back 36

Conditioning

Front 37

How many sides are in a scanning mirror in a laser printer?

Back 37

eight

Front 38

What does a sweeper strip do in a laser printer?

Back 38

cleans the drum of residual toner.

Front 39

after the sweeper strip takes the residual toner off the drum, what takes the toner away?

Back 39

Sweeper Blade

Front 40

A c____ b_____ completes the physical cleaning of the drum of a laser printer.

Back 40

cleaning blade

Front 41

E_____ L_____ are in the hinged top cover of the printer and light the surface of the drum to neutralize any charge on it.

Back 41

Erase lamps

Front 42

After a laser printer has bee cleaned, it becomes "conditioned" before going to the writing stage. What happens in the conditioning stage?

Back 42

it is given a uniform electrical charge.

Front 43

What is the main thing that happens during the writing stage of a laser printer?

Back 43

The uniform charge from the conditioning stage is discharged from where you want it write.

Front 44

In a laser printer, what eight sided mirror is used to make the laser make a sweeping motion accross the drum?

Back 44

The scanning mirror

Front 45

a s____ l____ is one pass of a laser in a laser printer.

Back 45

scan line

Front 46

The b____ d_____ m_____ is inside the laser printer and can be used to diagnose problems with the laser or scanning motor.

Back 46

beam detect mirror

Front 47

What is the developing cylindar in a laser printer?

Back 47

ink is applied to the developing cylinder and then taken from the developing cylinder to the drum.

Front 48

in a laser printer, what prevents too much ink from being applied to the developing cylinder?

Back 48

the control blade

Front 49

The toner in a laser printer must have a charge between the ________ area of the drum and the discharged area of the drum, so that it sticks to the ___________.

Back 49

non discharged area of the drum, discharged area of the drum

Front 50

How is toner held onto the developing cylinder in a laser printer?

Back 50

a magnet inside the developing cylinder

Front 51

What is toner in a laser printer made of?

Back 51

black resin bonded to iron

Front 52

In a laser printer, the ______r ______y keeps the developing cylinder supplied with toner?

Back 52

toner cavity

Front 53

In a laser printer, when you change the printer density, you are really changing the D_____ B______ which controls the attraction the magnet inside the developing cylinder has to the toner.

Back 53

DC Bias

Front 54

In the transfering stage of a laser printer, what is the main thing that happens?

Back 54

ink is put onto the paper

Front 55

In a laser printer, what puts a positiive charge onto the paper?

Back 55

transfer corona or transfer charging roller