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56 Cards in this Set

  • Front
  • Back
What are the primary factors that motivate printer technology?
Speed and Resolution
What are three process components of printers and scanners?
Memory, Drivers, and Firmware
What are the most common types of printers?
Impact or dot-matrix
Inkjet
Laserjet
Dye-sublimation
Thermal
Solid Ink
What are two types of Thermal printers?
Direct thermal
Thermal wax transfer
What is the defining technology process that laser printers use to output text and graphics on paper?
Electro-photographic Imaging
What are the more common printer languages for consumer printers?
ASCII
PostScript
PCL
GDI
What are the more common physical methods for connecting a printer to a computer?
Parallel port - IEEE1284
Serial port
USB
Firewire
Local Area Network
IEEE1284 defines what five modes of operation?
Nibble
Byte
EPP
ECP
Compatibility
What are the six Electo-photographic Imaging processing steps a laser printer performs?
Clean the Drum
Charge the Drum
Write the Image
Develop the Image
Transfer the Image
Fuse the Image
What are the two primary steps performed during the Drum Cleaning process in a laser printer?
Remove all residual toner
Remove any electrical charge
How is the Drum Charging process performed in a laser printer?
The Primary Corona wire applies a uniform negative charge between 600 and 1000 volts to the surface of the drum.
Describe the Write and Develop process of a laser printer.
The laser writes a positive charge image, ≈ 100 volts negative, on the drum surface. The charged image on the drum will attract the more negatively charged toner particles, ≈ 200 to 500 volts negative, to develop an image on the drum surface.
Describe the Image Transfer process in a laser printer.
The Transfer Corona wire applies a positive charge to the paper. The negative charged toner image on the drum is transferred to the paper by electrostatic attraction.
Describe the Fuser process in a laser printer
The fuser process fixes the toner to the paper by passing the paper with the toner image between a pressure roller and heat roller. The pressure roller presses the paper from the bottom and the non-stick heat roller from the top to melt the toner to the paper. Then, a static charge eliminator removes the charge on the paper.
Describe the function of the Raster Image Processor chip (RIP) in a laser printer.
RIP takes the digital information from the computer about the fonts and graphics for a page and converts it to a rasterized image of dots to be printed.
In terms of a laser printer, what is RET?
Resolution Enhancement Technology. Enables the printer to insert smaller dots among characters to smooth out jagged curves to create a better quality image.
What does the Microsoft Windows operating system consider a "printer"?
The Windows operating system considers a "printer" to be a program that controls one or more print devices.
How do you open the Add Printer Wizard?
From the desktop select;
>Start
>Settings
>Printers and Faxes
>Add Printer
What is the function of a printer driver?
Interprets printing command made by the operating system
What is the function of printer memory?
Stores pending print task from the computer to include page information and associated elements.
What is the purpose of firmware in printers and scanners?
To control the hardware
What materials are used to make toner for a laser printer?
A polymer bonded to Iron Oxide particles.
What is the purpose of the iron oxide particles in toner?
Give the toner the ability to take on a negative charge as part of the laser printing process.
Where is the photosensitive drum usually located in a laser printer?
In the toner assembly
To setup a cleaning procedure for a laser printer, what is the primary source of information?
The Manufacturer's maintenance guidelines.
What type of alcohol can be used to clean the fuser assemply or - if necessary - the transfer corona?
90% or better denatured alcohol
What is one of the most important troubleshooting steps you can perform in evaluating poor print output from a printer?
Perform a diagnostic print page
How can a diagnostic print page be generated from a printer?
Usually by holding down the On Line button dur
If a laser printer printout is blank, what is the most likely problem.
The printer is out of toner.
If a laser printer printout is blank and the printer does have toner, what would be the next logical step(s)?
Perform a diagnostic print page. If that is blank, remove the toner cartridge and examine the drum for an image. If present, suspect a bad HV power supply or transfer corona. Then, consult the manufacturer's guide for assistance.
What does a dirty appearence printout from a laser printer usually indicated?
A dirty fuser roller
What is the most likely cause of ghosting images on a laser printer printout?
Imaging drum did not fully discharge, or the cleaning bar my be worn.
What action(s) could correct undesired vertical white lines in a laser printout?
Try shaking the toner cartridge to evenly disperse the toner, especially if its low. Or, replace the toner cartridge.
What action(s) could correct for a blotchy printout?
Try shaking the toner cartridge, side-to-side, to evenly disperse the toner. Verify the printer is level or if blotch is consistant or regulay, chack the fusing roller or drum for foreign objects.
What action(s) could correct for spotty laser printouts at regular intervals?
Check the drum for surface damage and replace it if necessary or check the fuser roller for stuck toner and wipe it of if possible.
What action(s) could correct for embossed effect on laser printouts?
Check the pressure roller for a any foreign object. Use 90% denatured alcohol or water and a soft cloth remove it. If the foreigh object is on the drum - replace the toner cartridge. Also, check the contrast control setting - check the manufacturer's guide.
What action(s) could correct for incomplete characters on laser transparency printouts?
Try adjusting the the print density.
What action(s) could correct for a paper jam in a laser printer?
Refer to the manufacturer's guide for paper jam correction procedures.
What action(s) could correct for a laser printer that pulls multiple sheet at a time?
Try replacing the paper with new paper - if this corrected the problem then there may be a humidity problem. Check the separation pad for shiny and well worn - this pad separates the sheets as they are pulled from the tray.
What are some generaly guidelines for print media for a laser printer?
Avoid too rough or too smooth paper.
Do not open paper bundles until they are actually needed.
Always fan the paper before loading into the tray
1). What mechanism is used by most inkjet printer to push ink onto the paper?
Tiny resistors or electroconductive plates.
2). In a laser printer, what creates the image on the photosensitive drum?
The Laser imaging unit
3). What is the order of the laser printing process?
Clean, Charge, Write, Develop, Transfer, Fuse
4). On a dot-matrix printer, what physically strikes the ribbon to form the print image?
Printwires
5). What items would be considered the most common consumables for a dot-matrix printer?
Ribbon
Printer papaer
6.) What part in a laser printer must be vacuumed or replaced periodically to prevent damage as result of the action of the corona?
Oxone filter
7.) What are the most commonly supported printer connection ports?
Paralley
USB
8.) A standalone printer prints a test page just fine, but your printout is garbled and unreadable what is the probable cause?
Faulty software configuration
9.) What printing process technology uses heat sensitive plastic film embedded with various color dyes?
Dye-sublimation
What utility would help determine why a print job did not print?
Print Spooler
What are the most common major systems/components in a Electro-photographic Imaging printer?
Toner cartridge
Toner
Photosensitive Drum
Laser
Erase Lamp
Primary Corona
Transfer Corona
Fuser Assemply
Power Supplies
Gear system or Gearbox
System Board
Ozone Filter
Sensors & Switches
Which Electro-photographic imaging print process uses a laser to discharge selected areas of the photosensitive drum to prepare the drum for image development?
Writing process
What document provides detailed information about the environmental hazards and disposal methods for replaced consumables & parts?
( MSDS )
Material Safety Data Sheet
What is the essential meaning of "21 ERROR" from an HP LaserJet printer?
The print image (data) is too complex for the Raster Image Processor (RIP) to handle.
Why are Laser printers referred to as "Page Printers"?
They receive their print job instructions one page at a time to form a complete page image on the photosensitive drum.
In a Electro-photographic Imaging printer, which power supply usually supplies power to the Primary Corona
The High-voltage power supply