Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

33 Cards in this Set

  • Front
  • Back
any business transaction executed electronically between parties
extent to which system attains its goals
a measure of what is produced divided by what is consumed
Enterprise resource planning (ERP) system
set of integrated programs that can manage a company’s entire set of business operations
Information put to some use.
Management information system (MIS)
an organized collection of people, procedures, software, databases, and devices used to provide routine information to managers and decision makers
an abstraction that is used to represent reality
Transaction processing system (TPS)
an organized collection of people, procedures, software, databases, and devices used to record completed business transactions
Decision support system (DSS)
an organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making
Computer-based information system (CBIS)
A single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information
Examples: a company’s payroll systems, order entry system, and inventory control systems
Competitive advantage
significant, long-term benefit to a company over its competition
Continuous improvement
constantly seeking ways to improve business processes
radical redesign of business processes, organizational structures, information systems, and values of the organization to achieve a breakthrough in business results
Organizational culture
major understandings and assumptions of an organization
Organizational change
deals with how organizations plan for, implement, and handle change
Organizational structure
organizational subunits and their relationship with the overall organization

Categories of organizational structure:
Total quality management (TQM)
approaches, tools, and techniques that foster a commitment to quality throughout the organization
contracting with outside professionals
Any machinery—most of which use digital circuits—that assists in the input, processing, storage, and output activities of an information system
simultaneous execution of two or more instructions at the same time
Direct access
records can be retrieved in any order
Sequential access
records must be retrieved in order
Measurement of the speed of the electronic pulses that affect machine cycle.
Operating system (OS)
a set of computer programs that controls the computer hardware and acts as an interface with application programs
Proprietary software
a one-of-a-kind program for a specific application, usually developed and owned by a single company
Off-the-shelf software
existing software programs that are purchased
Programming languages
sets of keywords, symbols, and a system of rules for constructing statements
Graphical user interface (GUI)
a user interface that uses icons and menus displayed on screen to send commands to the computer system
Utility programs
programs such as screen savers and anti-virus programs
Systems software
set of programs that coordinates the activities of hardware and programs
Applications software
programs that help users solve particular problems
What does the OS do?
Perform common computer hardware functions
Provide a user interface and input/output management
Provide a degree of hardware independence
Manage system memory
Open-source software
software that is freely available to anyone in a form that can be easily modified