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28 Cards in this Set

  • Front
  • Back
Lobbyists devote much time to _____ contacts and programs that will improve _____ with government officials and to _____ legislators' activities regarding statutes and laws.
creating; communication; monitoring
Lobbyists seek to define issues in terms of what?
the legislators' constituencies and the public interest, providing briefly stated, neatly organized facts that answer questions
What is the main focus for having community relations?
To evaluate publics' attitudes about your corporation
What do Web sites, e-mail, and Internet access allow nonprofit organizations to do?
to conduct research, to share information with key constituents, to raise funds, to network with affiliates, to attract employees and volunteers, to provide training, to sponsor 24/7 information services, and to enhance their overall ability to carry out their programs and mission
Name some of the numerous publics nonprofits are accountable to.
corporate and individual donors, board members, employees, volunteers, opinion makers, lawmakers, clients and customers, members, government funders and regulators, neighbors and citizens, foundations and grantees
What is the job of PR in large corporations?
Ultimately to (1.) ENSURE THAT CORPORATE POWER IS MAINTAINED by responsible use and (2.) to HELP DEVELOP COOPERATIVE RELATIONSHIPS between corporations and other societal institutions
_____ practitioners facilitate the two-way flow of information between an organization and its political environment
public affairs
What are four problems faced by public information officers (PIOs)?
(1.) Their mission and legitimacy are questioned more extensively, (2.) Their constituents are forced to provide financial support through taxation, (3.) Red tape, internal bureaucratic situations, and political pressures hinder their efforts, and (4.) Career development opportunities are limited
Effective Web sites for nonprofit organizations focus on _____.
audience needs
usually devoted to particular industries, occupations, or professions that are likely to reach such prospects as suppliers and producers
trade magazines
Lobbyists' emphasis is on _____ and _____, not pressure.
information; advocacy
develop, execute, and evaluate programs that promote the exchange of influence and understanding among an organization's constituent parts and publics
public information officers (PIOs)
What are the basic functions of financial analysts?
(1.) to GATHER INFORMATION concerning various companies, (2.) to DEVELOP EXPECTATIONS in terms of sales, profits, and a range of other operating and financial results, and (3.) to MAKE JUDGMENTS about how securities markets will evaluate these factors
What are the 8 members of the financial press?
(1.) major daily newspapers, (2.) weekly newspapers, (3.) business press (The Wall Street Journal), (4.) financial columnists, (5.) trade magazines, (6.) cable television, (7.) local and network programs, (8.) specialized financial media (market newsletters, investment advisory services, statistical services)
To maintain relations with financial analysts, the basic method is to _____ the prospects, _____ them, establish _____ and understanding, and then _____ the relationship.
identify; meet; interest; maintain
The top PAC by total expenditure is the _____.
Service Employees International Union
concerned with the improving of fairness and effectiveness of new and existing systems
electoral
What are the two rules affected by PR most often/the two rules that are broken most often?
(1.) any material change in any publicly owned company's financial condition must be MADE PUBLIC IMMEDIATELY, and (2.) anyone trading securities based on "INSIDER INFORMATION" -- information that has not been made public -- can be fined and/or imprisoned
Knowledge of _____, _____, _____, and _____ are all important for those considering financial relations careers.
finance; marketing; law; public relations
may be involved in monitoring public policy, providing political education for employees or other constituents, maintaining liaisons with various governmental units, and encouraging political participation
public affairs/governmental relations
What is the most important outcome of electoral contributions?
To obtain ACCESS to legislators and gain INFLUENCE on legislative activities.
A nonprofits' _____ audiences have different public relations needs, and _____ all of them isn't easy. Practitioners must try to _____ these numerous perspectives.
complex; satisfying; balance
a specialization of public relations that concerns building public policy relationships between organizations
public affairs
Whatever a corporation's current status or ultimate objectives, its financial relations communication strategy must be characterized by _____, _____, and _____.
responsiveness; regularity; openness
includes seeking to shape public opinion and legislation, developing effective responses to matters of public concern, and helping the organization adapt to public expectations
public affairs/governmental relations
In the wake of several cases of securities fraud in the mid-1900s, the U.S. Securities and Exchange Commission (SEC) imposed what two new rules on the financial community?
(1.) any material change in any publicly owned company's financial condition must be MADE PUBLIC IMMEDIATELY, and (2.) anyone trading securities based on "INSIDER INFORMATION" -- information that has not been made public -- can be fined and/or imprisoned
What are the 12 steps a company can take to recover its reputation and restore credibility?
(1.) take the HEAD-LEADER first, (2.) communicate TIRELESSLY, (3.) don't UNDERESTIMATE your critics and competitors, (4.) reset the company CLOCK, (5.) ANALYZE what went wrong and right, (6.) MEASURE, measure, and measure again, (7.) right the CULTURE, (8.) seize the SHIFT, (9.) brave the MEDIA, (10.) build a DRUMBEAT of good news, (11.) commit to a MARATHON, not a sprint, (12.) minimize the REPUTATION risk
Any type of committee that is formed to bring about change such as Right to Life of Michigan or specific environmental groups like PETA is an example of _____.
a political action committee (PAC)