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37 Cards in this Set
- Front
- Back
attending behaviors
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non-verbal behavior that demonstrates to the client that we are listening
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acronym for attending behaviors
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squarely
open lean eye contact relax |
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what does it mean to start where the client is?
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start with felt needs
*unless maslows hierarchy is challenged* |
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important skills with clients
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summarizing
reflecting back attending behaviors note taking |
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group work?
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goal directed activity with small treatment groups assumed at being socio-emotional needs of group and individuals
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values and ethics
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respect
social justice and dignity and worth integrity service competence important of human relationships |
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values critical in group work
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respect and dignity
solidarity and mutual aid-members can help one another empowerment participation of and positive relationships among people |
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ethics in group work
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informed consent
-confidentially |
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4 exceptions to confidentiality
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self harm
tariff mandated reporter team player-talk to supervisor about group |
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what should be in an informed consent?
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why they're there
risks costs duration mandatory permission or not expectations of members termination procedures to ensure confidentially |
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How can we ensure confidentially
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have confidentiality speech
pledge have policy to never take about other group members out of group |
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leader competence
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don't lead groups you know nothing about
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How to become competent
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read!
talk to supervisor |
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important meeting steps
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make sure the individual fits well with the group
protect members from threats |
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group dynamics
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the forces that result from the interactive of group members
-verbally and nonverbal |
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How to promote group dynamics
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making group processes explicit
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dimensions of group dynamics
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communication as a process
interaction patterns |
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communication as a process
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verbal and nonverbal
communication barriers selective perception combat with feedback |
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selective perception
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speaker and listener interpret a message differently
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interaction patterns
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types-Ex-maypole, round robin, hot seat, free floating
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treatment groups advantages
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hope
knowledge of available resources socialization skills reduced cost |
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treatment group disadvantages
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conformity
confidentiality validation of bad actions scapegoat group dependency |
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group cohesion
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result of all forces acting on members to remain in the group
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How to increase group cohesion
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normalize
giving ownership to the group recognize group members accomplishments make sure group members feel like their participation is valued |
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benefits of a cohesive group
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openness and expression
vulnerability friendships and bonds no competitiveness attendance feedback of other members |
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problems of group cohesion
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cliques
member dependence group conformity |
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norms of group
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expectations of how one is supposed to act in group
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leadership
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process of guiding the development of the group and its members
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indigenous leadership
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leadership exercised by members of the group
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leadership power
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provide some structure but not too much
attributed power actual power |
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attributed power
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power that group members assume you have
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actual power
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connection power-knowing resources
expert power-knowledge base reference power-being liked by group reward power-offer rewards to clients coercive power-ability to not do anything |
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important considerations for group leaders
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who are my clients?
purpose of the group purpose of problem environment group size who are you? |
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universalizing
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relative particular things that as group member says and relate it to another member
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facilitating group processes
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involving group members
scanning attending skills responding skills focusing skills making group processes explicit |
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responding skills
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to amplify single messages or soften overpowering messages
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focusing skills
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focusing the group on the groups purpose
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