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37 Cards in this Set

  • Front
  • Back
attending behaviors
non-verbal behavior that demonstrates to the client that we are listening
acronym for attending behaviors
squarely
open
lean
eye contact
relax
what does it mean to start where the client is?
start with felt needs
*unless maslows hierarchy is challenged*
important skills with clients
summarizing
reflecting back
attending behaviors
note taking
group work?
goal directed activity with small treatment groups assumed at being socio-emotional needs of group and individuals
values and ethics
respect
social justice and dignity and worth
integrity
service
competence
important of human relationships
values critical in group work
respect and dignity
solidarity and mutual aid-members can help one another
empowerment
participation of and positive relationships among people
ethics in group work
informed consent
-confidentially
4 exceptions to confidentiality
self harm
tariff
mandated reporter
team player-talk to supervisor about group
what should be in an informed consent?
why they're there
risks
costs
duration
mandatory permission or not
expectations of members
termination
procedures to ensure confidentially
How can we ensure confidentially
have confidentiality speech
pledge
have policy to never take about other group members out of group
leader competence
don't lead groups you know nothing about
How to become competent
read!
talk to supervisor
important meeting steps
make sure the individual fits well with the group
protect members from threats
group dynamics
the forces that result from the interactive of group members
-verbally and nonverbal
How to promote group dynamics
making group processes explicit
dimensions of group dynamics
communication as a process
interaction patterns
communication as a process
verbal and nonverbal
communication barriers
selective perception
combat with feedback
selective perception
speaker and listener interpret a message differently
interaction patterns
types-Ex-maypole, round robin, hot seat, free floating
treatment groups advantages
hope
knowledge of available resources
socialization skills
reduced cost
treatment group disadvantages
conformity
confidentiality
validation of bad actions
scapegoat
group dependency
group cohesion
result of all forces acting on members to remain in the group
How to increase group cohesion
normalize
giving ownership to the group
recognize group members accomplishments
make sure group members feel like their participation is valued
benefits of a cohesive group
openness and expression
vulnerability
friendships and bonds
no competitiveness
attendance
feedback of other members
problems of group cohesion
cliques
member dependence
group conformity
norms of group
expectations of how one is supposed to act in group
leadership
process of guiding the development of the group and its members
indigenous leadership
leadership exercised by members of the group
leadership power
provide some structure but not too much
attributed power
actual power
attributed power
power that group members assume you have
actual power
connection power-knowing resources
expert power-knowledge base
reference power-being liked by group
reward power-offer rewards to clients
coercive power-ability to not do anything
important considerations for group leaders
who are my clients?
purpose of the group
purpose of problem
environment
group size
who are you?
universalizing
relative particular things that as group member says and relate it to another member
facilitating group processes
involving group members
scanning
attending skills
responding skills
focusing skills
making group processes explicit
responding skills
to amplify single messages or soften overpowering messages
focusing skills
focusing the group on the groups purpose