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48 Cards in this Set

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3 specific symptoms indicating a Power Supply Problem:
A)Complete: No Visible Indicator lights, No Disk Drive, No display

B) Partial: No Disk Drive Action, No Display but Lights and System fan may work.

C)Also Partial: Continuous Beep Tone
If System is dead Perform following Steps:
1) Check for Faulty external connections to Power Supply.

2) Check that system is on.

3) Check that Power cord is plugged into known good AC outlet.

4) Check that the Voltage switch is set to 110 or 220 depending on your region.

5) check Power supply Voltages to MB and system components
A partial power failure may result from: (2 possible answers)
1) Power overload

2) System board component failure.
Port Troubleshooting: reasons for device failures:
A) External device is inoperable

B) Signal cable is damaged or loose

C) The port is faulty.

D) The software is not set properly for the port
port error 199, 432 or 90x IBM Compatible error indicates?
A) Printer port error
Error Port 110x IBM compatible error code message Indicates?
Serial Port error
Sometimes a "Device Not Found" error message indicates that:
Poor connection
True or False: I/O Port problems produce lots of error messages.
False
How do you check to see the system is configured to detect a port?
Check the port settings in the CMOS utility.
How do you test a Parallel Port?
Connect a Loopback Test plug then run a Software diagnostic package. It Simulates a Parallel device by routing Output pins to input pins.
How do you test a Serial Port
Connect a Serial loopback plug and then run a Software Diagnostic package. The loopback plug is wired so that it simulates a serial device. The test checks for IRQ's and conflicts between the serial port and other installed devices.
What do you do if Serial and Parallel ports are functional but are failing to connect with a device?
Check for configuration errors.

A) Check IRQ settings and Port settings - make sure there are no conflicts.

B) Check manual to determine appropriate settings
To trouble shoot a Parallel or Serial connection what is the first step?
Make sure they are enabled in CMOS.
To trouble shoot a USB device what do you do first.
Check CMOS that USB port is enabled
CMOS checks out for USB Port, What next?
Check Device manager to be sure that USB controller is installed for the port.
How do you test a Serial Port
Connect a Serial loopback plug and then run a Software Diagnostic package. The loopback plug is wired so that it simulates a serial device. The test checks for IRQ's and conflicts between the serial port and other installed devices.
If you are using Windows 2000, what is required to troubleshoot USB problems?
You must be Logged on as Administrator or belong to an Administrators User group.
If you are using Windows 2000, what is required to troubleshoot USB problems?
You must be Logged on as Administrator or belong to an Administrators User group.
If you are using Windows 2000, what is required to troubleshoot USB problems?
You must be Logged on as Administrator or belong to an Administrators User group.
What do you do if Serial and Parallel ports are functional but are failing to connect with a device?
Check for configuration errors.

A) Check IRQ settings and Port settings - make sure there are no conflicts.

B) Check manual to determine appropriate settings
What step should take if there is no USB controller installed in Device manager or there is a yellow Warning icon next to the controller?
Update the system BIOS.
What step should take if there is no USB controller installed in Device manager or there is a yellow Warning icon next to the controller?
Update the system BIOS.
To trouble shoot a Parallel or Serial connection what is the first step?
Make sure they are enabled in CMOS.
If you are using Windows 2000, what is required to troubleshoot USB problems?
You must be Logged on as Administrator or belong to an Administrators User group.
If the USB controller is installed in Device Manager what is the next thing to check?
Check USB Device properties for a configuration error.
What step should take if there is no USB controller installed in Device manager or there is a yellow Warning icon next to the controller?
Update the system BIOS.
Where are USB device controllers grouped under?
USB Root Hub
If you are using Windows 2000, what is required to troubleshoot USB problems?
You must be Logged on as Administrator or belong to an Administrators User group.
What step should take if there is no USB controller installed in Device manager or there is a yellow Warning icon next to the controller?
Update the system BIOS.
If the USB controller is installed in Device Manager what is the next thing to check?
Check USB Device properties for a configuration error.
If the USB controller is installed in Device Manager what is the next thing to check?
Check USB Device properties for a configuration error.
Where are USB device controllers grouped under?
USB Root Hub
Where are USB device controllers grouped under?
USB Root Hub
3 things to check for if you cannot establish infrared communication between 2 devices:
A) Check Distance between the devices.

B) Check that there are no obstructions between devices

C) Check that the devices are not exposed to direct sunlight.
If the USB controller is installed in Device Manager what is the next thing to check?
Check USB Device properties for a configuration error.
What step should take if there is no USB controller installed in Device manager or there is a yellow Warning icon next to the controller?
Update the system BIOS.
3 things to check for if you cannot establish infrared communication between 2 devices:
A) Check Distance between the devices.

B) Check that there are no obstructions between devices

C) Check that the devices are not exposed to direct sunlight.
3 things to check for if you cannot establish infrared communication between 2 devices:
A) Check Distance between the devices.

B) Check that there are no obstructions between devices

C) Check that the devices are not exposed to direct sunlight.
If the USB controller is installed in Device Manager what is the next thing to check?
Check USB Device properties for a configuration error.
Where are USB device controllers grouped under?
USB Root Hub
Where are USB device controllers grouped under?
USB Root Hub
3 things to check for if you cannot establish infrared communication between 2 devices:
A) Check Distance between the devices.

B) Check that there are no obstructions between devices

C) Check that the devices are not exposed to direct sunlight.
3 things to check for if you cannot establish infrared communication between 2 devices:
A) Check Distance between the devices.

B) Check that there are no obstructions between devices

C) Check that the devices are not exposed to direct sunlight.
To trouble shoot a USB device what do you do first.
Check CMOS that USB port is enabled
CMOS checks out for USB Port, What next?
Check Device manager to be sure that USB controller is installed for the port.
What is the furthest distance two infrared devices may be in order to communicate?
1 Meter - (sometimes they may need to be closer)
A Firewire Device fails to work. List the 5 proper troubleshooting steps in order:
1) Restart the software application.
2) Check that all firewire devices are on.
3) Check the faulty device.
4) Check the length of the firewire cable
5) Check the documentation for the device.
What should be the maximum length of a Firewire cable?
4.5 Meters