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54 Cards in this Set

  • Front
  • Back
What are 3 examples of other calls received on 311 lines
1. 7 digit non emergency
2. Airport non emergency
3. PAB lobby
4. 911 overflow
How long should a priority one or priority two call take to process?
90 seconds
How long should a priority 3 or priority 4 call take to process?
3 minutes
When a citizen asks for an arrival time for an officer, it is ok to give them one
FALSE
Live CAD information is limited to 60 days
FALSE.. 90 days
When contacting the Chief Special Agent for an address, what four things are needed?
1. San Jose 911 PSAP
2. Reason for the request
3. Number/Address to be checked
4. Number to the Bridge for call back
What is the definition of a profile subject at the airport?
Any person carrying a large sum of money, a person who purchases a quick turn around ticket, has no luggage or any suspicious person
An ALERT3 is what type of alarm?
An aircraft is in an accident either on or near the airport
What is the primary function of the radio dispatcher?
Radio operation
What does ETS stand for?
Electronic Tracking System
Who carries the WRAP device and what other department must respond when the WRAP is used?
The District Sergeant and the paramedics must be called code 3
TABS stands for what
Truancy Abatement/Burglary Suppression
A badge ending with an X is what type of employee
Communications
A Sergeant/Lt/Comm Supv must be notified in what situations?
Major Disaster
Code 20/Code 30
Homicides
Stabbing
Shooting
Hostage
Suicide
What is the type code for a lojack hit?
1033L
What is the mission of the communications division
Answer emer and non emer phone calls as quickly as possible, dispatch evts as quickly as possible, support officers in the field
Name two airport type codes
1066R
911AIR
HOSTAGE
FDAID
Name 4 fire type codes
SCLARA
ADVISE
ALERT
DELTA
What are the hours and days of the week TRAC is open
7 days a week, 1200-1600 hours
Name 3 reports taken in TRAC by fax, mail or internet
653M
459VEH
Lost Property
594
488/487
A badge number with A at the end is what type of employee
Reserve
What are the responsibilities of the service position
1. Receives and handles requests routed to them thru CAD
2. Answers and processes incoming phone calls
3. monitoring back up channels
4. update traffic advisory line
Basic Response Team consists of what..
2 units responding code 3
2 units responding code 1
1 Sgt responding code 1
A LEO alarm verification is what?
A request to verify an off duty law enforcement officer boarding an aircraft in possession of his service weapon
List 3 basic principles of radio communication
accuracy, brevity, clarity, courtesy
Dispatch times for priorities
1 - 3 minutes
2 - 5 minutes
3 - 15 minutes
4 - 60 minutes
What office is responsible for making official statements to the media regarding dept business
PIO Public Information Office
How many times can a 911 call be transferred from PSAP to PSAP
Once
What are the two types of fill requests an officer can request
Code 1 or Code 3
Name 5 reports taken by phone TRAC
1126
459VEH
lost or stolen plates
476.A
653M
MP 12 yrs or older
A 10-4 must always be followed by what
complete unit ID
The type code for a probation check on an adult
JAQA
LTOW stands for what
Late tow
It is communications responsibility to notify the coroner
FALSE.. the officer does that
A probation/parole officers phone number can be given to an officer
FALSE
What are the channels that the Service Dispatcher monitors
SJ09, SJ10, SJ11
The traffic advisory gets updated every how many minutes
every 15 minutes from 0600 to 0900 and from 1500-1900 Monday thru Friday and as needed on weekends
When you confirm warrants from another agency, you have the warrant sent to San Jose warrants and who else do you need to notify
Warrants unit
Warrants confirmed out of the SO dept are sent where?
Main jail
2 types of formal discipline
Demotion
Suspension
What are the 2 dedicated ring down lines for the airport
Airport Red
Airport White
2300
NCI
9200
Traffic Team Sgt
8815
Bomb dogs
9825
Parking control
8520
METRO
5660
Cruise Management Detail
5001
Assistant Chief of Police
2800
Air support
8000
Command van
5030
Lieutenant
2560
RATTF
4900
Communications
AIR2
Helicopter