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54 Cards in this Set
- Front
- Back
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What are 3 examples of other calls received on 311 lines
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1. 7 digit non emergency
2. Airport non emergency 3. PAB lobby 4. 911 overflow |
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How long should a priority one or priority two call take to process?
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90 seconds
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How long should a priority 3 or priority 4 call take to process?
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3 minutes
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When a citizen asks for an arrival time for an officer, it is ok to give them one
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FALSE
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Live CAD information is limited to 60 days
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FALSE.. 90 days
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When contacting the Chief Special Agent for an address, what four things are needed?
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1. San Jose 911 PSAP
2. Reason for the request 3. Number/Address to be checked 4. Number to the Bridge for call back |
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What is the definition of a profile subject at the airport?
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Any person carrying a large sum of money, a person who purchases a quick turn around ticket, has no luggage or any suspicious person
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An ALERT3 is what type of alarm?
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An aircraft is in an accident either on or near the airport
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What is the primary function of the radio dispatcher?
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Radio operation
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What does ETS stand for?
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Electronic Tracking System
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Who carries the WRAP device and what other department must respond when the WRAP is used?
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The District Sergeant and the paramedics must be called code 3
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TABS stands for what
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Truancy Abatement/Burglary Suppression
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A badge ending with an X is what type of employee
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Communications
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A Sergeant/Lt/Comm Supv must be notified in what situations?
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Major Disaster
Code 20/Code 30 Homicides Stabbing Shooting Hostage Suicide |
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What is the type code for a lojack hit?
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1033L
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What is the mission of the communications division
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Answer emer and non emer phone calls as quickly as possible, dispatch evts as quickly as possible, support officers in the field
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Name two airport type codes
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1066R
911AIR HOSTAGE FDAID |
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Name 4 fire type codes
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SCLARA
ADVISE ALERT DELTA |
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What are the hours and days of the week TRAC is open
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7 days a week, 1200-1600 hours
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Name 3 reports taken in TRAC by fax, mail or internet
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653M
459VEH Lost Property 594 488/487 |
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A badge number with A at the end is what type of employee
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Reserve
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What are the responsibilities of the service position
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1. Receives and handles requests routed to them thru CAD
2. Answers and processes incoming phone calls 3. monitoring back up channels 4. update traffic advisory line |
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Basic Response Team consists of what..
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2 units responding code 3
2 units responding code 1 1 Sgt responding code 1 |
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A LEO alarm verification is what?
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A request to verify an off duty law enforcement officer boarding an aircraft in possession of his service weapon
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List 3 basic principles of radio communication
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accuracy, brevity, clarity, courtesy
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Dispatch times for priorities
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1 - 3 minutes
2 - 5 minutes 3 - 15 minutes 4 - 60 minutes |
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What office is responsible for making official statements to the media regarding dept business
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PIO Public Information Office
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How many times can a 911 call be transferred from PSAP to PSAP
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Once
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What are the two types of fill requests an officer can request
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Code 1 or Code 3
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Name 5 reports taken by phone TRAC
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1126
459VEH lost or stolen plates 476.A 653M MP 12 yrs or older |
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A 10-4 must always be followed by what
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complete unit ID
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The type code for a probation check on an adult
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JAQA
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LTOW stands for what
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Late tow
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It is communications responsibility to notify the coroner
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FALSE.. the officer does that
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A probation/parole officers phone number can be given to an officer
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FALSE
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What are the channels that the Service Dispatcher monitors
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SJ09, SJ10, SJ11
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The traffic advisory gets updated every how many minutes
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every 15 minutes from 0600 to 0900 and from 1500-1900 Monday thru Friday and as needed on weekends
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When you confirm warrants from another agency, you have the warrant sent to San Jose warrants and who else do you need to notify
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Warrants unit
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Warrants confirmed out of the SO dept are sent where?
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Main jail
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2 types of formal discipline
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Demotion
Suspension |
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What are the 2 dedicated ring down lines for the airport
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Airport Red
Airport White |
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2300
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NCI
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9200
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Traffic Team Sgt
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8815
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Bomb dogs
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9825
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Parking control
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8520
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METRO
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5660
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Cruise Management Detail
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5001
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Assistant Chief of Police
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2800
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Air support
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8000
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Command van
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5030
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Lieutenant
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2560
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RATTF
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4900
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Communications
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AIR2
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Helicopter
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