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22 Cards in this Set
- Front
- Back
Why is it important to screen potential client by telephone before making an appointment?
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It can benefit both client and the therapist because the client may desire services you do not offer and the client my have a condition that is contraindicated for massage
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When screening potential clients, what are some of the questions you should ask?
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Previous experience w/massage?
How they found out about your service? Their main reason for making the appointment Are you taking any medications? Any recent health conditions or injuries? |
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What is the main purpose of conducting a Consultation?
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It is a interview process used to gather and exchange information and to determine the course of treatment
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What is the breakdown of the initial Consultation?
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1. Greeting/introduction
2. Determine client goals/needs for massage 3. Policies and Procedures 4. Preliminary assessment 5. Treatment plan 6. Informed consent |
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While determining the client goals and needs for massage, name three things this portion of the Consultation should accomplish?
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1. Have client fill out intake/health history forms on the first visit
2. Review forms and briefly interview client 3.Tailor questions to obtain information on client's goals, expectations, conditions, preferences and health history 4. Complete a Body Diagram if necessary |
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What is the main purpose for completing a Body Diagram?
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1. it's another way to elicit information from a client
2. it's part of the interview process 3. used if the client is having difficulty verbalizing their condition |
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The items that make up the Preliminary Assessment are?
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Client history
Observation Examination |
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Part of the Treatment Plan includes the following?
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Intake forms (provide past info.)
Interview (gives goals/preferences) Assessment (reveals details about current conditions) |
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Before engaging in the massage session, what should you obtain first from the client?
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Informed consent
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The informed Consent is considered what type of process?
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An educational process
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TRUE or FALSE: Can the client withdraw consent at any time?
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TRUE; and the therapist must comply
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TRUE or FALSE: Can the client modify or w/draw consent at any time?
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TRUE
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What is the importance of maintaining client files?
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documents the work done w/each client
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What are some of the items contained w/in the Client's files?
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houses updated client contact info., intake forms, treatment plans, informed consent forms, medical release forms and SOAP notes
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What are SOAP Notes?
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documentation procedure used throughout the health care profession
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What does SOAP stand for?
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SUBJECTIVE
OBJECTIVE APPLICATION/ASSESSMENT PLAN |
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What is included in the SUBJECTIVE?
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includes anything the client tells the therapist
includes present symptom location, intensity, frequency, duration and onset |
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The OBJECTIVE will contain the following?
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any information the therapist gathers from history taking, observation, interview or assessment procedures and tests
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Some of the items in the ASSESSMENT or APPLICATION will?
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record what was done during the session
record the changes in the symptoms or responses to procedures that were used during the session |
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And the PLAN will do the following?
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record suggestions for future sessions or any recommendations suggested to the client
enables the therapist to get to know how the client's body reacts and to tailor future treatments to become more effective |
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What is the importance of keeping updated client records?
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1. gives the therapist a chance to review prior records before seeing a repeat client
2. keep accurate records/update them during every session 3. records must be legible and accurate |
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For Release of Information what must you have first?
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you must have a court order before releasing a client's confidential file
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