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18 Cards in this Set
- Front
- Back
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Another name for blood bank is
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Imminohematology
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With which other hospital department would the laboratory coordinate therapeutic drug monitoring?
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Pharmacy
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Electrolyte testing includes
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Sodiun, potassium
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Promoting good public relations is a part of the phlebotomist's role because...
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A phlebotomist is a representative of the laboratory,good public relations pormote a harmonious relationship with visitors, staff, and patients, or the patient often equates blood-drawing experiences with the caliber of overall care received while in the hospital.
All of the above. |
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Outpatient phlebotomy, such as in a physician's office or patient care service center, will be assigned a code for reimbursement using which national coding system?
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C P T
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Which department is responsible for administering oxygen therapy?
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Respiratory therapy
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The term used to describe sophisticated and highly complex medical care is...
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Tertiary care
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What NOT a phlebotomist's duty?
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Starting intravenous (IV) lines
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What are credentials for an NCA-certified phlebotomist?
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CLP1b
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Who is referred to as a clinical laboratory scientist?
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A medical technologist
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The term "phlebotomy" is derived from Greek words that, literally translated, mean to...
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Incise a vein
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Proof of participation in workshops to upgrade skills required by some agencies to renew certification is called...
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Continuing education units
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What is an example of a barrier to effective communication with a patient
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Patient does not speak English, iIs a child, is emotionally upset.
All of the above |
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An example of a confirmingg response to a patient
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I understand how you must be feeling
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Give an example of negative kinesics
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Frowing
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What is NOT part of communication a professional appearance?
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Wearing strong cologne
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What is NOT proper telephone protocol?
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Hanging up on angry callers
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What duty is NOT performed by local public health agencies?
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Licensure of healthcare personnel
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