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13 Cards in this Set
- Front
- Back
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Name 3 system resources to troubleshoot a scanner
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A) Direct Memory Access (DMA) Channel
B) I/O Address C) Interrupt Request (IRQ) |
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Name the most common problem with Scanners
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IRQ conflicts with Network Interface and Sound cards
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2 symptoms that there is an IRQ conflict between a Scanner and another device:
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A) Scanner does not scan even though power is on and scanner lights are active.
B) A misaligned Scanner image on the screen. |
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Name 4 common Tape device problems:
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A) Incorrect formatting
B) Incorrect insertion into the drive C) Physical Damage D) write protection |
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Name the most common problem with Tape drives in a Networked enrironment:
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The user does not have sufficient rights to backup or restore files on the network.
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Symptom: 6 short beeps on boot up:
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Keyboard error: Problem with attached keyboard or the internal keyboard electronics.
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Symptom: IBM compatible 301 error code:
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Keyboard did not respond to software reset or a stuck key has been detected.
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Symptom: Failure of characters to appear when you enter them on keyboard.
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Faulty or unplugged keyboard
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Incorrect characters display on screen.
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Incorrect language settings
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Your keyboard doesn't work. You replace it with a new keyboard and it doesn't work. What do you need to check?
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You need to troubleshoot the keyboard controller. If it is faulty, you may need to replace the system board.
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Name the 3 steps to service a faulty keyboard
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1) remove the back cover from the keyboard.
2) Check for the presence of a fuse in the 5 volt DC supply 3) Check the fuse for continuity |
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True of False: You cannot hot swap a 5 pin DIN or 6 pin Mini-DIN keyboard
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True - Doing so may damage the keyboard or System board.
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Two steps to take when troubleshooting software or port problems for a mouse:
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A) Reboot in Safe Mode
B) Check settings in CMOS setup utility. |
