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10 Cards in this Set
- Front
- Back
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What are the two aspects that are important during the performance appraisal cycle?
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Search for objective information that will provide people with a good sense of how they are performing within the organization.
Search for behaviors that are characteristic of the person. |
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Do managerial expectations influence performance and career progress?
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Yes- high expectations transmitted through feelings while low expectations are transmitted through silence and indifference.
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What are the stages of the performance appraisal cycle?
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Job expectations -->
Performance --> Appraisal --> Discussion/Plans |
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What are the specific parts of the performance criteria?
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Patient care
Documentation Professional development Communication Critical aspects of the job include specific output levels, behaviors, and achievement of prior goals. |
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What are the main sources of PA input?
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Observation
Documentation Other employees |
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What are the different types of appraisal forms?
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Essay
Rating scale Critical incidents Comparison to some standard All should include some form of self-rating |
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What are common problems that occur during a PA?
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Arguments
Unexpressed hostility Get lost in the form Mistaken impressions Combining with salary Getting lost in trivia |
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What are the outcomes of the PA?
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Satisfactory (promote, focus on development)
Satisfactor (no promotion, maintain/develop) Unsatisfactory (correctable, focus on improving) Unsatisfactor (uncorrectable, either fire or tolerate) |
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What are the elements of progressive discipline?
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Inform regarding expectations
Counsel employee when not meeting expectations Reprimand if problem persists Discipline Document |
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What are the levels of discipline?
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Verbal warning
Written warning Suspension w/out pay Termination |
