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47 Cards in this Set
- Front
- Back
3 functions of a medical interview
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1. Information Gathering
2. Relationship Building 3. Patient Education |
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7 essential elements of physician-patient communication
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1. opening the discussion
2. gathering information 3. understanding the patient’s perspective 4 sharing information 5 reaching agreement on problems and plan 6 providing closure |
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5 common communication patterns
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1 narrowly biomedical
2 expanded biomedical 3 biopsychosocial 4 psychosocial 5consumerist |
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PEARLS
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P- Partnership
E- Empathy A- Apology R- Respect L- Legitimization S- Support |
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explicit barrier
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existence and basis of barrier are obvious
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Implicit barrier
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that are unstated and not obvious on the surface of the interaction
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Cognitive Dissonance
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information just does “add up”.
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Verbal-nonverbal mismatch
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a patient’s words and physical cues do not match.
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Unexpected Resistance
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emotional or charged response (like defensiveness) is a surprise for the physician.
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Physical Discomfort
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physician has emotional response (like defensiveness
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Patient Centered Medicine
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a model of medicine where the patient is at the center, surrounded by “teams” of people who are influencing the patient’s life and health.
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Medical professionalism
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the norms that guide the relationships in which physicians engage in the care of patients
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Professionalis
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Focus on the character of the individual practitioner and on personal integrity
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John Dewey
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credit for beginning the use of service learning, emphasizing collaborative learning, social development, and working for the benefit of others.
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Service Learning
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a structured learning experience that combined community service with preparation and reflection.
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Praxis
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the action and reflection of men and women upon their world in order to transform it
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Clinical Bioethics
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The practice of facilitating, mediating and resolving conflicts that arise out of the clinical encounter
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Clinical Bioethics
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The study of ethical issues that arise out of the clinical encounter
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Ethics Committee
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a service provided by an individual or a group to help patients, families, surrogates, healthcare providers, or other involved parties address uncertainty or conflict regarding value-laden issues that emerge in healthcare
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Goals of an Ethics Committee
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1. To promote an ethical resolution of the case at hand
2. To establish comfortable and respectful communication among the parties involved 3. To help those involved to work through ethical uncertainties and disagreements on their own 4. To help the institution recognize ethical patterns that need attention |
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Major issues involved in ethics consultations
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1. patient autonomy and decision making capacity
2. end of life care 3. improving communication |
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Reflection
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a process of critical self-analysis, which enables the practitioner to identify essential professional problems, to challenge self-evident truths, to seek feedback and to use it for personal professional development.
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Goal of reflection
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to encourage an approach of critical self-analysis as the experience and knowledge of medical school accumulate.
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arete
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goodness, excellence, or virtue of any kind
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Four characteristics of medicine as a profession
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1.A distinctive expertise which is the product of extensive study and practical skill
2. This expertise that is expected of physicians is the source of great benefits for those who seek their care 3. As a consequence of this distinctive expertise, physicians are allowed to have extensive decision making power regarding the care of patients, both individuals and socially 4. Individual physicians and medicine as a whole have special professional obligations to society and those who seek medical care |
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Commercial Medicine
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The physician is a producer, the patient is a client and consumer. The physician and patient relationship is competitive as is the physician physician relationship Medical knowledge and skills are valuable commodities that can be purchased in the marketplace.
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Normative Medicine
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Physicians have made a commitment as part of joining the profession to care for the good of the patient and society. The well being of the patient is paramount. the relationship between physician and patient is based on trust
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Lifestyle Medicine
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Physicians have made a commitment to care for the good of the patient and society, but that obligation to the patient is limited by the desires of the individual physician to choose a lifestyle that allows the physician to pursue other important goods and activities. A choice of practice is made mainly on how it will benefit the physician rather than any obligation to use one's skills, education, and talent to help others.
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Palliative Care
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active total care for patient's whose disease is not reponsive to curative treatments symptom control is paramount
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Palliative medicine
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the study of the management of patients withe active, progressive, far advanced disease for which the prognosis is limited and the focus of the care is the quality of life
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Hospice
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a philosophy of care for terminally ill patients and their families focusing on control of physical symptoms and emotional and spiritual support for the patient and family as well as berevement support for the family after death
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Narrative Ethics
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Presenting clinical bioethics cases in narrative form explains the case in ordinary language and tries to convey its story-like quality.
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6 Narrative ethics steps
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The Narrative of the Case:
The Language and Issues of the Case Perspectives and Key Points of View Facilitating Resolution What Actually Happened Commentary |
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Principle Based Ethics
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Presenting based on the principles of bioethics ex: patient autonomy, non-maleficence, beneficence, and justice.
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Autonomy
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An individual is a law unto himself/herself; the desires of an individual are self-determining
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Informed Consent
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1. Explanation, risks and benefits, alternatives, outcomes
2. Patient demonstrates understanding |
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Competence
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1. Competence as a legal concept
2. Capable of handling information as a medical concept |
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Beneficence
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The acting out of a genuine desire to do what is good for the patient
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Non-maleficence
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avoid evil or harm
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Justice
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Treating individuals equally.
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Virtue Ethics
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Focus is on the actor and it carefully considers what is the meaning of the action. Considers issues of personal growth, the meaning of relationships, and character.
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Sensitivity
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expresses its ability to “pick up” real cases of the disease in question.
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Specificity
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refers to a test’s ability to “rule out” disease in normal people
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1) Therapeutic Core Qualities
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1. Respect
2. Genuineness 3. Empathy |
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Iatrotropic Stimulus
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what caused the patient to seek treatment in the first place
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Three functions of the Medical Interview
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1. Gather Data
2. Develop physician patient relationship 3. council and negotiate |
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Legitimation
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validating patient’s feeling as reasonable and appropriate.
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