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7 Cards in this Set

  • Front
  • Back
6
decision making
make a choice from among two or more alternatives
6
rational
making value maximizing choices within specified constraints
6
six step rational decision making model
1. Define the problem- where you are and desired outcome
2. identify decision criteria- what is relevant/interests/values
3. weight the criteria- prioritize- greatest weight to critical factors
4. generate alternatives
5. rate each alternative on each criterion
6. compute optimal decision- best alternative or combination of best
What is power?
capacity that A has to influence B so that B does something she wouldn't normally do
Formal Power
based on individual's position in an organization
personal power
power that comes from individual's unique characteristics
Coercive power
formal power
dependent on fear