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16 Cards in this Set
- Front
- Back
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Management by Objectives (MBO)
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program that encompasses specific goals that are tangible, verifiable, and measurable, participatively set, for an explicit period, with feedback on progress toward goal
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Linking MBO and Goal-Setting Theory
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-hard goals result in high level of performance
-MBO specific goals and feedback |
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Behavior Modification
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1) identify behavior
2) measure behavior 3) identify behavioral contingencies 4) develop and implement an intervention strategy 5) evaluate performance improvement |
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Linking OB to Reinforcement Theory
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-positive reinforcement
-OB Mod uses concepts to provide managers with powerful/proven means for changing behavior |
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Employee Recognition Programs
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most powerful motivator
-consistent with reinforcement theory -low-cost - if programs manipulative undermines and demoralizes employees |
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Employee Involvement programs
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designed to encourage increased commitment to organization's success
1)participative management- joint decision making 2)Representative Participation- councils, board of representatives 3)Employee Stock Ownership Plans- company itself owned by employees |
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Job Rotation
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-cross training
-periodic shift of employee from one task to another; reduces boredom, increasing motivation by different activities |
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Job Enlargement
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increasing number and variety of tasks individual performs
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Job Enrichment
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vertical expansion jobs
- increases degree which worker controls planning, execution, evaluation -benefits allows worker to do complete activity, more freedom, independence, responsibility |
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Flextime
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flexible hours; reduce absenteeism, increase productivity, overtime expenses; but doesn't work for every job
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Job Sharing
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-recent scheduling innovation, allows two or more individuals to split 40-hour job; increase flexibility; drawback hard to find compatible employees
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Telecommuting
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virtual office
lets employees do work at least 2 days a week at home |
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Variable Pay Programs
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compensation based on performance
- piece-rate plans; wage incentives; profit sharing ; bonuses; gainsharing |
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Expectancy Theory and Variable-Pay Programs
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expect to be compensated for degree of effort in company; work harder
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Skill-based pay plans
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-number of skills and how many jobs they can do
-leads to greater employee performance and satisfaction |
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Redirecting Troublesome Behavior
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1) Identify Concern: establish behavior is troublesome; separate problem from person
2) Consequences Defined: consequences desired?why they should change 3) Identify Ideal or Dream: invite to change, improve 4) Develop Plan: counsel as they plan; write down plan 5) Supported Plan: accountability, rewards, remain nonjudgemental |
