Organizational Info Theory

Front 1

2 major perspectives, what are they?

Back 1

General SYSTEMS THEORY

THEORY OF SOCIOCULTURAL EVOLUTION

Front 2

What is general systems theory

Back 2

interdependence and interrelationship-organisations are madeup of different compartmetns, if one scewss up, all screw up interrelatedness between the small groups in theorganisation is important

Front 3

THEORY OF SOCIOCULTURAL EVOLUTION?

Back 3

survival of the fittest

-adapatability - organisations are like humans, they want tosurvive, depends on how well they adapt.

Front 4

sense making

Back 4

creating awarenessand understanding insituations that arecomplex or uncertain

feedback (+/-).

Front 5

3 stages to reduce equivocality? ESR

Back 5

•enactment- ambiguity is detected, you want to interpret it sensemaking starts here•

selection- comm cycle or rules to help you make sense of the situation•

retention- you remember next time u face this problem, you just use the samemethod

Front 6

Whats a double interact loop ?cycles of an organization to reduce equivocality

Back 6

cycles of an organization to reduce equivocality (meetings, interviews)

Front 7

empirical/positivistic

Back 7

observable, measurable

Front 8

equivocality

Back 8

ambiguity of messages in the organization

Front 9

how do you reduce equivocality?

Back 9

Rules or Comm cycles

Front 10

4 steps of rules...? DEPS

Back 10

1. Duration - you make the decision toreduce equivocality, quickest way possible to reduce equivocality see meritafter class

2. Effort - the least amount of work-google the answer, don’t ask mirit

3. pERSONEL - put the most knowledgeableworker to resolve it

4. Success - you know a certainmethod has worked before, you use it again

Front 11

positivistic/empirical!

Back 11

positivistic/empirical!

Front 12

Communicationcycles? (ARA)

Back 12

1. ACT - you realise you don’t understand something

2. Response - approach syai to clarify, making sense of her question

3. Adjustment - understanding the situation better