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28 Cards in this Set
- Front
- Back
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Terminal Value |
A desired end state or outcome that people seeks to achieve
Example quality responsibility, innovativeness, excellence, economy, morality, profit |
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Instrumental value |
A desired mode or type of behavior that people seek to follow
Example working hard respecting traditions and authority |
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Norms |
Shared expectations for behavior. Informal rules of conduct that emerge over time to encourage employees to cultivate the work attitude and behaviors important to an organization
To encourage members to adopt specific terminal and instrumental values and so behave in the ways necessary to achieve their goals the organization develops specific norms |
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Rite of passage |
mark an individuals entry to promotion in and departure from the organization |
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Rite of integration |
Shared announcement of organizational success
Build and reinforce common bonds between members |
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Rites of enhancement |
Organizations giving the opportunity to publicly acknowledge and reward employees contributions and thereby enhance their commitment to it values |
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Tall organization |
Have many hierarchical levels relative to their size
It becomes more difficult to achieve coordinate between hierarchical levels when an organizations hierarchy becomes too tall |
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Tall organization |
Have many hierarchical levels relative to their size
It becomes more difficult to achieve coordinate between hierarchical levels when an organizations hierarchy becomes too tall |
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Flat organization |
Have few hierarchical levels |
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Principal of the minimum chain of command |
An organization should operate with the fewest hierarchical levels necessary to organize and control its activities effectively |
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Mechanistic Organization |
Narrow span of control High formalization High centralization |
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Mechanistic Organization |
Narrow span of control High formalization High centralization
Useful in nonchanging industry |
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Organic organization |
Wide span of control Little formalization Decentralized decisions |
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Divisional structure |
Divided by specific product line or product
Product diversification High technological capabilities Diverse end use
Example car industry |
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Functional structure |
An organizational structure that groups together people who hold similar positions, perform a similar set of tasks, or use same kind of skills |
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Product structure |
A divisional organizational structure that groups functions by types of products so that each division contains the functions it needs to service the products it produces |
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Product structure |
A divisional organizational structure that groups functions by types of products so that each division contains the functions it needs to service the products it produces |
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Market structure |
Groups functions by types of customers so that each division contains the function it needs to service a specific segment of the market |
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Geographic structure |
Groups by region so that each division contains the function it needs to service customers in a specific geographic are |
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Geographic structure |
Groups by region so that each division contains the function it needs to service customers in a specific geographic are |
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Differentiation |
Strategy of giving certain product or service Consumers only come to you have to have it only one way |
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Geographic structure |
Groups by region so that each division contains the function it needs to service customers in a specific geographic are |
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Differentiation |
Strategy of giving certain product or service Consumers only come to you have to have it only one way |
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Cost strategy |
Difference in product don't matter any substitute will do
Look for price lowest provider |
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Geographic structure |
Groups by region so that each division contains the function it needs to service customers in a specific geographic are |
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Differentiation |
Strategy of giving certain product or service Consumers only come to you have to have it only one way |
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Cost strategy |
Difference in product don't matter any substitute will do
Look for price lowest provider |
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Focus strategy |
Focus on segment on market serve it better than any other |
