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18 Cards in this Set
- Front
- Back
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what is the metaphor used for OCT? |
the spider (an individual) in its web (the org) |
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purpose |
to understand organizational life beyond pop culture |
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assumption members create a shared sense of ______, resulting in better understanding of _________ |
reality; values |
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assumption the use and interpretation of __________ is critical to an organizations culture |
symbols |
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assumption cultures vary and interpretations are _________ |
diverse |
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types of symbols |
physical behavioral verbal |
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______ __________ is the explanation of layers of meanings in culture |
thick description |
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type of research that uncovers and interprets artifacts, stories, rituals and practices to reveal meaning |
ethnography |
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_______ is a metaphor suggesting organizational life is like a theatrical presentation |
performance |
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________ is the type of performance that occurs on a regular and recurring basis |
ritual |
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type of ritual performance that you do at work |
personal |
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type of ritual performance that is associated with job |
task |
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type of ritual performance that involves work place relationships |
social |
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type of ritual orchestrated by the organization |
organizational |
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______ performance is organizational stories that employees share with one another |
passion |
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________ performance are organizational behaviors intended to demonstrate cooperation and politeness with others |
social |
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_______ performances demonstrate power or control |
political |
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________ performances assist employees in discovery of what it means to be a member |
enculturation |
