Organizational Communication Chapter One

Front 1

(1) Organizational memberships are:

Back 1

Pervasive-Organizations affect other aspects of your life, give you advantages and disadvantages

Constitutive-Defines who you are "Baby Zeta" "Best Buyer" "TX Longhorn"

Invisible- Our teacher was a boxer, but we had no clue

Front 2

(1) Definition of Organization

Back 2

A network of interdependent relationships, and having the 5 basic elements of an organization: social collectivity, organizational and individual goals, coordinating activity, organizational structure, embedding within environment of other organizations.

Front 3

(1) Definition of Organizational Communication

Back 3

The process of creating exchanging messages within a network of interdependent relationships to cope with environment uncertainty

Front 4

(1) What are the 5 basic elements of an organization

Back 4

(1)Social Collectivity- It’s a network… Classmates, Professors
(2) Organizational and individual goals- “What starts here changes the world” Getting a job after college
(3) Coordinating activity-Organizations do something productive (ex: teach, learn)
(4) Organizational structure- Hierarchy, President, Dean of the schools, professors, TAs, students
(5) Embedding within environment of other orgs- I’m a Republican because I’m not a democrat

Front 5

(1) Requisite variety

Back 5

Organizations need to be as complicated as the problems that confront them

Front 6

(1) What are the two models of Communication?

Back 6

(1) Transmission Model:
(2) Constitutive Model:

Front 7

Constitutive Model

Back 7

Rhetorical: Practical art
Semiotic: Signs, symbolism
Phenomenological: Dialogue
Cybernetic: Info Processing; finding optimal way
Sociophyschological: Expression/ interaction
Sociocultural: Reproduction of social world
Critical: Discursive; confronting the issue
process that produces and reproduces shared meaning. (metamodel) Overarching way of thinking about communication, examine what are the different ways we can look at/ conceptualize communication. Help us to meet the practical challenges of today's organizational world.

Front 8

(1) Transmission Model:

Back 8

S-M-C-R Source transmits a Message through a Channel to a Receiver. In an organizational context: A Supervisor (SENDER) asking for volunteers to work on the weekend (MESSAGE) through an email (Channel) sent to all of her employees (Receiver)

Front 9

Rhetorical:

Back 9

Practical art

Hint 9

Considering the communication strategies of organizational leaders during a time of discourse (persuasion, inspiration)

Front 10

Semiotic:

Back 10

Signs, symbolism

Hint 10

Studying the ways that orgs create and sustain identity through corporate symbolism

Front 11

Phenomenological:

Back 11

Dialogue

Hint 11

using dialouge to meditate conflict between two employees

Front 12

Cybernetic:

Back 12

Info Processing; finding optimal way

Hint 12

setting up network system for employees who telecommute

Front 13

Sociophyschological:

Back 13

Expression/ interaction

Hint 13

using knowledge about personality and interaction style to improve conflict management programs

Front 14

Sociocultural:

Back 14

Reproduction of social world

Hint 14

looking at the intersection of organizational, national and ethnic cultures in multinational orgs

Front 15

Critical:

Back 15

Discursive; confronting the issue

Hint 15

Confronting the issue of sexual harrassment in the workplace through programs designed to shift beliefs about gender and power