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9 Cards in this Set

  • Front
  • Back
types of resistance to change
active resistance
passive resistance
compliance
enthusiastic support
why do people resist change
disrupted habits
personality
feelings uncertain
fear of failure
personal impact of change
prevalence to change
perceived loss pf power
lewin three step model of planned change
unfreezing
change
freezing
unfreezing
ensure that employees are ready for change
change
execute the intended change
freezing
ensures that the change has become permanent
what can organizations do before change occurs to prepare employees
communicate a plan for change
develop sense of urgency
build a coalition
provide support
allow employees to participate
executing and facilitating change
continue to provide support
create small wins
eliminate obsticles
refreezing a making change part of culture
publicize success
reward change adapting