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9 Cards in this Set
- Front
- Back
types of resistance to change
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active resistance
passive resistance compliance enthusiastic support |
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why do people resist change
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disrupted habits
personality feelings uncertain fear of failure personal impact of change prevalence to change perceived loss pf power |
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lewin three step model of planned change
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unfreezing
change freezing |
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unfreezing
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ensure that employees are ready for change
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change
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execute the intended change
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freezing
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ensures that the change has become permanent
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what can organizations do before change occurs to prepare employees
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communicate a plan for change
develop sense of urgency build a coalition provide support allow employees to participate |
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executing and facilitating change
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continue to provide support
create small wins eliminate obsticles |
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refreezing a making change part of culture
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publicize success
reward change adapting |