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31 Cards in this Set
- Front
- Back
Virtual Team
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cross-functional teams that operate across space, time, and organizational boundaries with members who communicate mainly through information technologies.
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Superordinate Goal
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a common objective held by conflicting parties that is more important than their conflicting departmental goals.
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Intuition
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the ability to know when a problem or opportunity exists and select the best course of action without conscious reasoning.
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Power
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the capacity of a person, team, or organization to influence others
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Group Think
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the tendency of highly cohesive groups to value consensus at the price of decision quality
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Conflict
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the process in which one party perceives that its interests are being opposed or negatively affected by another party
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Satisfice
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just good enough
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Reframe
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divergent thinking, re-analyzing the problem in a new way and generating different approaches to the issue.
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Creativity
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Developing an original product, service, or idea that makes a socially recognized contribution
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Situational Leadership
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effective leaders vary their style with the “readiness” of followers
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Machiavellian values
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the belief that deceit is a natural and acceptable way to influence others
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Win/win
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belief that the parties will find a mutually beneficial solution to their disagreement
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Win/Lose
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belief that conflicting parties are drawing from a pie (the more one receives, the less the other does)
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Self-directed work team
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cross-functional work groups organized around work processes, that complete an entire piece of work requiring several interdependent tasks, and that have substantial autonomy over the execution of those tasks
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Community of practice
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group bound together by shared expertise and passion for a particular activity or interest
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Transactional Leader
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leader that helps org’s achieve their current objectives more efficiently, such as linking job performance to valued rewards and ensuring that employees have the resources needed to get the job done
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Transformational Leader
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Leader that changes teams or org's by creating, communicating, and modeling a vision for the org, and inspiring employees to strive for that vision
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Leadership
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influencing, motivation, and enabling others to contribute toward the effectiveness and success of the organizations of which they are members
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Trust
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psychological state comprising the intention to accept vulnerability based upon positive expectations of the intent or behavior of another person
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Knowledge-based Trust
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trust grounded on the other party's predictability
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Servant leadership
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the belief that leaders serve followers by understanding their needs and facilitating their work performance
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Skunkworks
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cross-functional teams, usually separated from the main organization, that borrow people and resources and have relatively free rein to develop new products or services
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Information Overload
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condition in which the volume of information received exceeds the persons capacity to process it
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Negotiation
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occus whenever two or more conflicting parties attempt to resolve their divergent goals by redefining the terms of their interdependence
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Coalition
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informal group that attempts to influence people outside the group by pooling the resources and power of its members
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Mentoring
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process of learning the ropes of organizational life from a senior person within the community
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Influence
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any behavior that attempts to alter another persons attitudes or behavior
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MBWA (Management by Walking Around)
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communication practice in which executives get out of their offices and learn from others in the organization through face to face dialogue
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Path Goal
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leadership theory that ensures that employees who perfrom their jobs well have a higher degree of need fulfillment
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Cohesiveness
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the degree of attraction to a team and the motivation to remain a member
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Effectiveness
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requires time, right combination of team members, and right environment
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