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28 Cards in this Set
- Front
- Back
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A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment
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Perception
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What theory stats that our perceptions of people differ from out perceptions of inanimate objects
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Attribution Theory
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Refers to whether an individual displays different behaviors in different situations
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Distinctiveness
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Occurs if everyone who is faced with a similar situation responds in the same way
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Concensus
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determined by a person's actions. does the person respond the same way over time?
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Consistency
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The tendency to underestimate the influence of external factors and overestimate the influence of internal personal factors
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Fundamental Attribution Error
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Any characteristic that makes a person, object, or event stand out
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Selective Perception
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When we draw a general impression on the basis of a single characteristic
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Halo Effect
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Our reaction to one person is influenced by other persons we have recently encountered
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Contrast Effects
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the tendency to attribute one's own characteristics to other people
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Projection
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Judging someone on the basis of our perception of the group to which he or she belongs
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Sterotyping
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form of sterotyping in which a group of individuals is singled out on the basis of race or ethnicity
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Ethnic Profilng
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What manager i.e. (top mangagment, middle and lower mgmt, or non-mangerial...
-determine their organization's goals, what products or services to offer, how best to finance operations, or where to locate a new manufacturing plant |
Top Managment
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What manager i.e. (top mangagment, middle and lower mgmt, or non-mangerial...
-determine product schedules, select new employees, and decide how pay raises are to be allocated |
Middle and Lower level mgmt
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What manager i.e. (top mangagment, middle and lower mgmt, or non-mangerial...
-make decisions on whether or not to come to work on any given day, how much effort to put forward once at work, and whether or not to comply with a request made by the boss |
non-managerial employees
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Which model is this...
step 1: Defining the problem step 2: Identifying the decision criteria important to solving the problem step 3: Weight the perviously identifited criteria in order to give them the correct priority in the decision step 4: Develop alternatives step 5: Evaluate Alternative step 6: Select the best alternative |
Rational Decision Making Process
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The ability to produce novel and useful ideas
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Creativity
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what is it called when people are faced with a complex problem, and respond by reducing the problem to a level at which it can be readily understood
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Bounded Rationality
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to seek solutions that are satisfactory or sufficient
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Satisfice
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When individuals whose intelletual and interpersonal abilities are weakest are more likely to overestitmate their performance and ability
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Overconfidence Bias
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Fixating on initial information as a starting point and failing to adequately adjust for subsequent information
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Anchoring Bias
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Seek out informatin that reaffirms past choices, and discount information that contradicts past judgments (type of selective perception)
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Confirmation Bias
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the tendency for people to base judgements on information that is readily available
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Availability Bias
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Assess the likelihood of an occurrence by trying to match it with a preexcisting category
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Representative Bias
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Staying with a decision even when there is clear evidence that it's wrong
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Escalation of Commitment Error
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Decision making beomces impaired when we try to create meaning out of random events
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Randomenss Error
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Tendency to believe falsely that one has accurately predicted the outcome of an event, after that outcome is actually known
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Hindsight Bias
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An unconscious process created out of distilled experience. It operates in complement with rational analysis
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Intuition
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