Organizational Behavior Ch 1

Front 1

A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organizations effectiveness

Back 1

Organizational Behavior

Front 2

What three determinants does Organziationl behavior study?

Back 2

Individuals, Groups, and Structure.

Front 3

Someone who gets things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals.

Back 3

Manager

Front 4

A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals

Back 4

Organization

Front 5

What are the Management Functions?

Back 5

Planning, Organizing, Leading, and Controlling.

Front 6

What type of managment function...
-define's goals.
-Establishes an overall strategy for achieving those goals
-develop a comprehensive hierachy of plans to integrate and coordinate activities?

Back 6

The Planning Function

Front 7

What type of managment function...
-Dermines what tasks are to be done
-Who is to be assignedthe tasks
-How the tasks are to be grouped
-who reports to whom
-where decisions are to be made?

Back 7

The Organizing Function

Front 8

What type of managment function...
-Motivates employees
-Directs the activities of others
-Selects the most effective communication channels
-Resolves conflicts among members?

Back 8

The Leading Function

Front 9

What type of managment function...
-Monitors the organzations performance
-Compares actual performance with the previously set goals
-Corrects significant deviations

Back 9

The Controlling Function

Front 10

What type of roles are these...
-Figurhead: duties that are ceremonial and symbolic in nature.
-Leadership: Hire, train, motivate, and discipline employees
-Liaison: Contact outsiders who provide the manager with information. inside or outside of company

Back 10

Interpersonal Roles

Front 11

What type of roles are these...
-Monitor: Collect information from organizations and institutions outside their own
-Disseminator-a conduit to transmit information to organztional members
-Spokesperson: represent the organziation to outsiders

Back 11

Informational Roles

Front 12

What type of roles are these...
-Entrepreneur: managers initiate and oversee new projects
-Disturbance handlers: take correct action to unforseen problems
-Resourse allocators: responsible for allocating human, physical, and moretary resources.
-Negotiator role: discuss issues and bargain with other units to gain advantages for their own unit

Back 12

Decisional Roles

Front 13

Robert Katz identified three essential managment skills what where they?

Back 13

Technical, Human and Conceptual

Front 14

The ability to apply speacialized knowledge or expertise.

Back 14

Technial Skills

Front 15

The ability to work with undertand and motivate other people both indiviually and in groups

Back 15

Human Skills

Front 16

The mental ability to analyze and diagnose complex situations

Back 16

Conceptual Skills

Front 17

The Science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

Back 17

Psychology

Front 18

Blends the concepts of psychology and sociology, focuses on the influence of people on one another

Back 18

Social Pyschology

Front 19

Studies people in relation to their fellow human beings. Their greatest contribution to OB is through their study of groups in organzitions.

Back 19

Sociology

Front 20

The study of societies to learn about human beings and their activites.

Back 20

Anthropology