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36 Cards in this Set
- Front
- Back
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Define Leader
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An advocate for change and new approaches
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Define Manager
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An advocate for stability and the status quo.
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Leadership Styles
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Autocratic
Democratic Laissez-faire |
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Define Autocratic
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Leader uses strong directive controlling actions to enforce rules.
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Democratic?
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Leader takes collaborative responsive interactive actions with followers.
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Laissez Faire Style
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Leader doesn't accept responsibility
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Followership?
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Being guided and directed by a leader.
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Kurt Lewin?
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Lewin studies, came up with autocratic/democratic/laissez-faire styles.
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Leadership grid?
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Understanding a leader or manager concern for results/people.
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VROOM YETTON JAGO
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Decision model:
Decide - asks no one Consult individ Consult group Facilitate Delegate |
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Functional Conflict?
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Healthy constructive disagreement between people
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Dysfunctional Conflict
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unhealthy destructive disagreement.
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Cause of Conflict
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Specialization
Interdependence (relates to book) Common Resources Goal Differences |
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Forms of Conflict in organization?
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Interoganizational Conflict
Intergroup Conflict Intragroup conflict Interpersonal Conflict Intrapersonal Conflict |
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Defense Mechanisms
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Fixation (keep on)
Displacement (fucku random person) Negativism (not possible) Compensation (Make up) Identification (Copy) Rationalization (justify) Flight (bounce phys or mind) Conversion (physical) Fantasy (day dream) |
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Conflict Management Strategies and Techniques
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Superordinate Goal: great good goal for everyone. (RELATES TO BOOK)
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Job?
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Set of specified tasks.
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Work?
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Activity with result.
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Job Design
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Work Simplification
Job enlargement Job rotation |
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Work Simplification
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simple no thinking
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Job Enlargement
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More stuff so your not bored
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Job Rotation
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Different stuff so your not bored.
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Job Enrichment
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More responsibility, more benefits.
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Organizational design?
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The process of constructing and adjusting an organization's structure to achieve its goals.
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Org Structure?
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Linking of departments and jobs within an org.
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Formalization?
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How heavy is it on rules/regulations.
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Centralization?
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How many decisions are made by the top?
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Specialization
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How narrow jobs are defined
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Standarization
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am i in a cubicle with 5 set tasks?
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Complexity
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how much is going on and how much of that needs to be different
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Hierarchy of Authority
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how high up are high uppers?
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Simple Structure?
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Power to the top
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Machine Bureaucracy
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power all over but not up and down...auto plant
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Professional Bureaucracy
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Doctors nurses, maybe acounting firm
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Divisonalized Form
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Oil company with companies in other places
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Adhocracy
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NASA
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