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16 Cards in this Set
- Front
- Back
Participative Management |
engages employees by asking for their input in the process of decision making, but it doesn't necessarily result in empowerment |
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Process Improvement Teams |
cross-functional or cross-occupational teams formed to examine a process for the purpose of recmmending improvements |
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Project Team |
a group of employees formed to manage a specific project |
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Quality Circles |
A Group of employees trained in problem-solving techniques who have a shared are of responsibility and understanding of a work process that are brought together to find ways to improve quality and performance. |
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Self-directed or Semi Autonomous Work Teams (Leaderless Teams) |
form of empowerment whereby a group of workers, whoa re highly skilled, use team-building and participative approaches to accomplish their activities and achieve defined outcomes |
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Task Force |
a group of employees convened to make recommendations on how to solve a specific problem identified by management |
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Team Building Activities |
Take place with and at all levels of the organization |
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Change Agent |
That indivudal (Usually an OD Practitioner) who is tasked with managing the change initative |
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Paradigm Sift |
an Organizational development concept whereby the fundamental assumptions underlying an aspect of organization life (the paradigm) are challenged and through th intervention process a shift takes place in these assumption that impacts, hopefully favorable, the organization |
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Reaction to Change |
an OD concept built on th observed reaction of indivduals to the death of an intimate |
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John Kotter's Change Process |
1. Establish A sense of urgency 3. Developing a clear Vision 4. Sharing the vision with members of the organization 5. Empowering people to clear the obstacles to change 6. Having some short-term gains 7. Consolidation the changes and building on success 8. Instiutionalizing the changes |
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Kurt Lewin's Change Process |
simplist model is commonly referred to as Unfreeze, Change, Freeze (or Refreeze) |
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Unfreezing |
Kurt Lewing Change Process model - stage about getting ready to change, undestanding that change is necessary and that we aare moving away from our current comfort zone |
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Force Field Analysis |
Kurt Lewin's Change Process model - unfreezing and weighing up the pros and con's and deciding if the pro's outnumber the con's before you take action |
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Stage 2: Change of Transition |
Kurt Lewin's change Process model - is a process not an event |
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Stage 3: Freezing |
Kurt Lewin Change Process - establishign stability once the change has been made. The changes are accepted and become the new norm. |