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15 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Individual and work
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The three topics we will explore are; Career choices, Job interviews and learning about work.
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3 topics; CC, JI and LAW.
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Career Choices (Roberts) (Layder et al.)
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Some believe there are restrictions when choosing a career such as, social class, gender, educational background and attitudes (Roberts,1975; Layder, 1991). Also there are structures for lower classes and educational achievement for higher classes.
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Restrictions or inequalities. Lower classes/upper classes.
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Explaining choices (Holland; Ginzberg)
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Holland, 1959/1985 - career choices coincide with personality matching. Your personality may match a specific work role.
Ginzberg et al. 1951 - in effort to find an appropriate job people will go through stages and choices until they come across a realistic one. |
Personality matching & Stage matching.
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Moir
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Moir (1993) - mechanical engineering students and nursing vocational students, sowed both personality matching and realistic stage repertoire. Also family influence repertoire was found. Personality matching and realistic stage repertoire should be seen as accounting for people's choices rather than inner attributes.
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Engineering/nursing. Personality/realistic.
Family/inner attributes. |
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Scheuer
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Scheuer (2001) - success is linked with communicative style and communicative style is and indicator of social position, types of practice etc. When an applicant is being interviewed they display other parts of their life through discourse. It is the recontextulization in discourse of the applicant which affects success. This is also linked with substantial amount of talk and a level of control held by the applicant over the interview.
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Communicative style. Social position, types of practice . Other parts of life. Recontextulization.
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Scheuer Study
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Scheuer (2001) - 41 authentic job interviews held by a Danish company. Interviews were either Felicitous or infelicitous. Felicitous interviews had
Substantial amounts of talk and power didn't wholly lie with the interviewer. Also showed how interviews are sensitive to communicative style and interviewers distinguish between applicants on the basis of attributes which are recontextulized, showing their social back ground. |
41. Danish. Interviews. Substantial talk. Control. Sensitive. Communicative style. Attributes. Social background.
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Paugh
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Paugh (2005) - adults display to children culturally important values, appropriate linguistic, social and moral behaviour. They also socialise children to understand social relationships and activities. Paugh showed this in their study of 16 family's over 32 dinner time conversations. Adults display this through talking about social relationships at work, what happens during the work day and they also show how to manage and negotiate work and family life.
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Display; culturally, linguistic, behaviours.
Socialise. Relationships&activities. 16/32. Talk about social and work, what happened during and how to manage and negotiate. |
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Organisations, general public and asymmetrical. (MOORE)
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Moore (2008) - public don't have extensive knowledge about organisation practices and this can create problems. However, good customer service is key. For example miscommunication may occur but employee will go the extra length to sort out the problem.
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extensive knowledge. Good service. Miscommunication. Problem solved.
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When things go wrong (Morales-Lopez et al.)
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Morales-Lopez et al. (2005) - showed the interactions between the public and private water company which recently took control of the public water. There was dissatisfaction with the organisation. The organisations communicative strategy was to depersonalise the company. Try to show the company as a transparent, democratic and modern process. Also by personalising showing an affiliating alliance with customers, bringing down barriers and the organisation closer to them.
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Water company. Dissatisfaction. Communicative strategy. Depersonalising. Personalising.
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When things go wrong (Morales-Lopez et al.)
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Morales-Lopez et al. (2005) - showed the interactions between the public and private water company which recently took control of the public water. There was dissatisfaction with the organisation. The organisations communicative strategy was to depersonalise the company. Try to show the company as a transparent, democratic and modern process. Also by personalising showing an affiliating alliance with customers, bringing down barriers and the organisation closer to them.
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Water company. Dissatisfaction. Communicative strategy. Depersonalising. Personalising.
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Morales-Lopez et al. Critique.
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Morales- Lopez et al. (2005) - within the interactions there was a break down in communication due to the clients lack of knowledge of the company's internal and external processes. The communication problems had a negative affect on the organisation.
Often in these situation it is avoided as a level of control is held by the employee and facilitating the client access to organisational discourse and procedure. If the employees didn't listen this would lead to extreme dissatisfaction. |
Break down of comms. Lack of knowledge. Negative affect. Level of control held. Access to discourse and procedure.
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Corporate identities (McLaren-Hankin)
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McLaren-Hankin (2007) - looked at powderject pharmacies Plc and their acquisition of place to be largest pharmaceutical distributor. They were bidding against competing companies and would be chosen by the government. They won the bid and became the largest. However a scandal came out they were making donations to the then labour government but the media over looked the allegations and focused on the good. The donations continued and the media turned focusing on the negatives of the company. Divergence between the company's own ID and medias portrayal. Organisation tried to rework their ID but ultimately there was a total loss of ID as they lost the contract.
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Largest distributor. Donations. Scandal. Over looked. Donations. Focus on negatives. Divergence. Rework. Total loss.
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Interim summary
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Identities are discursive and fluid.
We should view identities as participants resources. Identities are permanently linked to social life and social action. In negotiating their life's others are sensitive to their own and others identities. Building identities comprises much of social life for example claiming identities, releasing identities and negotiating identities. |
Discursive&fluid. Participant resources. Linked to life and action. Sensitive to their own and others. Building: claiming, releasing, negotiating.
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Categorisation (Edwards; Wetherell&Potter)
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Edwards (1991) - categorisation is something we do in talk in order to achieve social action.
Wetherell&Potter(1992) - categorisation is not simply a cognitive process based on direct and vertical perception but a discursive practice which is used for rhetorical ends. |
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3 features of discursive categorisation (Mckinlay & McVittie)
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Mckinlay & McVittie (2008).
Speakers have leeway in choice over categories that are deployed. Categories are discursively worked up in interaction. Categories are bound up with social action. |
Leeway,deployed. Worked up. Bound up.
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