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60 Cards in this Set

  • Front
  • Back
push system
every worker maximizes outputs

focuses on keeping work stations busy instead of using materials efficiently

more defects

TT increases as WIP increases

causes line bottlenecks and unfinished goods

hard to respond to special orders and needed due to TT
pull system
controlled last operation, Kanban cards control WIP

controls max. WIP accumulating at bottlenecks

keeps materials busy, not operators; operators do not work unless given signal to produce

no slack in system if problem arises

TT and WIP are less; faster reaction to defects and less oppurtunity to create them
lean production
pull system throughout plant

attacks waste, exposes problems and bottlenecks, streamlines production

requires employee participation, industrial engineering, continuing improvement, total quality control small lot sizes

assumes a stable environment
Ford
cut out useless parts

parts are designed so that they ca be easily made

put into motion by Ohno
toyota production system (TPS)
searches for and eliminates waste in value chain

views every activity as an operation applies waste reduction

also, respect for peopl
ways to eliminate waste
5s
group technology
quality at the source
JIT production
kanban system
minimized set up times
uniform plant loading
focused factory networks
closed mitt
complexity
labor
overproduction
space
energy
defects

materials
inventory
time
transportation
5 s
minimizing waste through neatness

sort
simplify
sweep
standardize
sustain

critical for set-up reduction, pull systems, maitenence, inventory mgt.
departmental specialization
plant layout can cause a lot of unneccessary movement
group technology cells
can reduce movement and improve product flow
just-in-time
only produce what is needed
opposite of just-in-case
ideal lot size is one
minimize transit time
frequent small deliveries
easier to spot quality issues
requires discipline and good problem-solving
suppliers or warehouses must be close
requires high quality
requires minimum kanbans
inventory...
hides problems
kanban
signaling device to control the flow of material:
cards
empty containers
lights
colored golf balls
etc.
problems with long set-up times
long production runs and lead time
large lots
long lead times
set-up reduction
focused efforts
problem solving
flexible equiptment
plant loading
uniform loading helps to reduce labor costs
focused factory networks
small specialized plants that limit the amt. of products produced

sometimes only one type of product per facility
forecasting
tool used for predicting demand based on past info.

important because demand is uncertain

can be used for strategic planning, finance and accounting, marketing, production and operations

always wrong

more accurate for groups or families of items

more accurate for shorter time periods

should include an error estimate

no substitute for calculated demand

only as good as the info. included in the forecast

history is not a perfect predictor of the future
what to consider when looking at demand data
trends
seasonality
cyclical elements
autocorrelation
random variation
qualitative
rely on subjective opinions from experts
quantative
rely on data and analytical techniques
grass roots
deriving future demand by asking person closest to the customer
market research
trying to identify customer habits and new products
panel consensus
deriving demand info. from synergy of panel of experts
historical analysis
identifying a similar mkt
delphi method
similar to panel consensus but with concealed identities
time series
predicts future demand based on past trends
causal relationship
uses statistical techniques to establish relationships b/t items and demand
simulation
uses randomness and nonlinear effects
how to choose a forecasting model
data availability
time horizon
required accuracy
required resources
time series: moving average
uses last t periods to predict data for period t+1

can be simple or weighted

assumption that most accurate prediction of future demand is a linear combination of past demand
simple moving average
forecast for next period = actual sales from each period/number of periods used for data

5-month average: more smoothing
3-month average: more responsive to change
weighted moving average
used when we want to give more importance to certain periods

all probability weights must add up to one

ability to give more importance to recent data without losing the impact of past data

we choose weights depending on the importance of data, and if there is seasonality
time series: exponential smoothing
prediction of future depends mostly on recent observation and the error of most recent forecast

alpha: smoothing constant; denotes the importance of past error

why we use it:
- less space needed for data
- accurate
- easy to understand
- not complex to calculate
- simple accuracy tests

if a is low: little reaction to observed differences
if a is high: more reaction to observed differences
time series: exponential smoothing with trend
regular exponential smoothing will always lag behind in trend

beta: trend-smoothing constant

F=forecast without trend and T = trend component
linear regression in forecasting
based on fitting data to a straight line and that change in one variable explains changes in others

dependent variable = a + b*independent variable

we try to explore which independent variables affect the dependent variable

error = observed - predicted

goal: to minimize the sum of squared errors
forecast error
errors can be:
biased
random

forecast error = difference between actual and forecasted value (aka residual)
mean forecast error
based on bias

average error in observations

more positive or negative answer means forecast is biased -- worse performance
mean absolute deviation
average absolute error in observations

higher MAD implies worse performance

if errors are normal dist., sigma = 1.25MAD
low MFE and MAD
errors are small and unbaised
low MFE, high MAD
one average, arrows hit bullseye
high MFE and MAD
forecast is inaccurate and unbiased
how to measure forecasts for accuracy
by measuring mean absolute deviation or standard deviation of forecast error
tracking signal
helps measure accuracy of forecasts

measure of how often estimations are above or below actual values

TS = RSFE/MAD

positive tracking signal: actual values are usually above forecast values

negative tracking signal: actual values are usually below forecasted values

if TS>4 or less than <-4, investigate!
inventory
raw materials, component parts, WIP, or finished goods held at a location in the supply chain
inventory at macro level
biggest corp. asset

investment is currently over $1.25 trillion

accounts for almost 25% of GNP

efficiency can be increased by controlling inventories
inventory at firm level
sales growth = right inventory, at right place, at right time

cost reduction = less money tied up in inventory, inv. mgt., and obsalecence

this can all lead to a higher profit
what to consider with inventory
the cost of not having it
cost of getting more, cost of drawing money
cost of holding and storing
lost interest
price discounts
how much you consume
safety against uncertainty
costs of inventory
physical holding costs

oppurtunity costs

operational costs
benefits of inventory
hedge against uncertain supply and demand

economize ordering costs

smoothing

we should keep inventory to satisfy supply and demand in the most cost-effective way
types of inventory models
multi-period
single-period
multi-period model
how often review? when to place an order? how to order? how much to keep in stock?

retailer depends on supply and demand

demand is determintistic = D/units per year
known ordering cost (S) and immediate replenishment
annual holding cost = H/unit
purchasing cost = C/unit

lets say we decide to order in batches of Q:

# of periods = D/Q

average inventory/period = Q/2

purchasing costs = D*C

ordering cost = D/Q * S

inventory cost = Q/2 * H

economic order qty. = sqrt 2SD/H

lead time = amt of time between when order is placed and when it is received

we should order the EOQ and reorder at the ROP
safety stock
there in case of a stockout

= z * std. deviation in LT demand
normal curve w/ service level
service level = mean
caution: std. deviation in LT demand
std. deviation for multiple periods is the sqrt. of multiple variances, not the sum of multiple std. deviations
average inventory
= order qty./2 + safety stock
newsvendor framework
one chance to decide stocking qty. for product

demand is uncertain

known marginal profit for each unit sold and known marginal loss for each unit not sold

goal: to maximize expected profit

examples: perishable goods, short selling season

buy another unit only if the expected new profit of doing so is positive
variables in newsvendor
c: cost
r: selling price
s: salvage value
MP: marg. profit in selling a stocked unit (r-c)
ML: marg. loss from NOT selling a stocked unit (c-s)
x: number of newspapers you buy
P(X): prob. that the xth newspaper is sold
newsvendor with normal distribution
Pc = ML/MP+ML

use table to find z value for 1-Pc

x* = mean + z*std. deviation
what we learn from the newsvendor model
forecasts are always wrong -- demand estimate that just gives you the mean is too simple; you also need the std.deviation

optimal order qty. depends on the cost of stocking too much or stocking too little

the smaller the SD, the closer the order will be to the mean