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29 Cards in this Set
- Front
- Back
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Which of the following are the primary functions of all organizations?
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1) Marketing
2) Production/Operations 3) Finance/Accounting |
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Budgeting, paying the bills, and collection of funds are activities associated with...
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Finance
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The marketing function's main concern is with
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Generating the demand, or at least taking the order for a a product or service (nothing happens until there is a sale).
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The Five elements in the management process are...
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Planning, Organizing, Staffing, Leading, and Controlling
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The "Father of Scientific Management" is...
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Frederick W. Taylor
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Henry Ford is noted for his contributions to...
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Moving assembly line
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Who among the following is associated with contributions to quality control operations management?
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Walter Shewhart
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A foundry produces circular utility access hatches (manhole covers). Currently, 240 covers are produced in a 10-hour shift. If labor productivity can be increased by 20%, it would then be...
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240 X .20 = 48
48 + 240 = 288 in a 10hr shift or 28.8 covers/hr |
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The Dulac Box produces 1000 cypress packing boxes in two 10 hr shifts. What is the productivity o0f the plant?
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1000/20 = 50 = 50 packing boxes per hour
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Productivity can be improved by...
a. increasing inputs while holding outputs steady b. decreasing outputs and while holding inputs steady c. increasing inputs and outputs in the same proportion d. decreasing inputs while holding outputs steady e. none of the above |
d. decreasing inputs while holding outputs steady
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A strategy is a(n)
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How an organization expects to achieve its missions and goals.
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Which of the following is TRUE about business strategies?
a. An organization should stick with its strategy for the life of the business. b. All firms within an industry will adopt the same strategy c. Well defined missions make strategy development much easier. d. Strategies are formulated independently of SWOT analysis e. Organizational strategies depend on operations strategies |
c. Well defined missions make strategy development much easier
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The ability to produce goods or services that have some uniqueness in their characteristic is...
a. mass production b. time-based competition c. competing on productivity d. competing on flexibility e. competing on differentiation |
e. Competing on differentiation
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Which of the following influences layout design?
a. inventory requirements b. time-based competition c. competing on productivity d. competing flexibility e. All of the above influence layout design |
e. All of the above influence layout design
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Standardization is an appropriate strategy in which stage of the product life cycle?
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Maturity
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Cost minimization is an appropriate strategy in which stage of the product life cycle?
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Decline
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The three steps of the operations manager's job, IN ORDER are.
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1) Strategy
2) Structuring 3) Staffing |
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Multinational organizations can shop from country to country and cut costs through
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Answer is E all of the above
but is concerned with reduce costs through cheaper, labor, production utilization of resources, and more. |
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Which of the international strategies uses import/export or licensing of existing products?
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International strategy
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Which of the international operations strategies uses the existing domestic model globally
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Multidomestic strategy
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Forecasts are usually classified by time horizon into three categories
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1) short range - up to 1 yr. usally < 3 mo.
2) medium range - 3 mo to 3 years 3) long range - 3 years or more |
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Which of the following is NOT a step in the forecasting process?
a. determine the use of the forecasting b. eliminate any assumptions c. determine the time horizon d. select forecasting model e. validate and implementing the results |
b. eliminate any assumptions
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The two general approaches to forecasting are..
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quantitative analysis and qualitative approach
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which of the following uses three types of participants: decision makers, staff personnel, and respondents
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Delphi method
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which of the following is NOT a typ of qualitative forecasting?
answers are the different types of qualitative so it must be one different from these |
1) Jury of executive opinion
2) Delphi Method 3) Sales Force Composite 4) Consumer Market Survey |
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Gradual, long-term movement in time series data is called
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Trend
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Which time series model below assumes that demand in the next period will be equal to the most recent period's demand?
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Naive approach
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Increasing the number of periods in a moving average will accomplish greater smoothing, but at the expense of...
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that it is less sensitive to changes
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Gradual long-term movement in time series data is called
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Trend
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