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50 Cards in this Set

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What partition does Windows 98 use during start-up?

A C:\WIN98
B The active partition
C C:
D The primary partition
B The active partition
What is dial-up networking Multilink configuration?

A Dial up networking connection that uses more than one physical link to increase bandwidth
B A Dial up networking connection that allows your computer to act as a link between two servers
C None of the above
D A Dial up networking connection that links your computer to two or more servers simultaneously using a single adapter
A Dial up networking connection that uses more than one physical link to increase bandwidth
You wish to encrypt files, however you cannot find the encryption option.
Which of the following is the most likely reason?

A You are using XP Home edition
B You are using XP Professional edition
C The files and folders need to be compressed to locate the option
D You do not have Dos installed
A You are using XP Home edition
Which of the following Windows 2000 power saving mode will help you conserve the battery power as well as your desktop settings?


A Quick restore mode
B Hibernation mode
C Sleep mode
D Conversation mode
B Hibernation mode
From a command prompt you run’winnt /b’ on the WindowsNT 4.0 installation CD
What will happen?

A Windows NT 4 will be installed and boot diskettes will be created diskettes
B The Windows NT 4 registry will be backed up
C 3 NT setup disks will be created
D Windows NT 4 will be installed without prompting for boot diskettes
D Windows NT 4 will be installed without prompting for boot diskettes
What must be run from a command prompt so a MSDOS.SYS file can be edited in DOS?

A RUN SYSEDIT
B ATTRIB +S +H +R MSDOS.SYS
C ATTRIB -S -H -R MSDOS.SYS
D RUN REGEDIT
C ATTRIB -S -H -R MSDOS.SYS
Which new Windows 2000 features reduce the need for rescue boot disks?
[check all correct answers]

A Recovery mode console
B Kerberos
C System File Protector
D Safe Boot
A Recovery mode console
D Safe Boot
You attempt to connect to a computer on a network but cannot. Other computers cannot either. Your network consists entirely of 10BaseT. What are the most likely causes? (Select two)

A The network cable is not connected to the computer
B Too many users are logged in to the network
C ESD
D The computer is off
A The network cable is not connected to the computer
D The computer is off
An installed USB device does not function and you notice that the root hub has an exclamation next to it. Which of the following could be the cause of the problem?

A The USB printer has hardware problems
B Windows 2000 Professional does not support USB devices
C The system's BIOS is not assigning an IRQ to the root USB controller
D You are not an administrator and therefore will not see whether devices are functioning properly in device manager
C The system's BIOS is not assigning an IRQ to the root USB controller
An installed USB device does not function and you notice that the root hub has an exclamation next to it. Which of the following could be the cause of the problem?

A The USB printer has hardware problems
B Windows 2000 Professional does not support USB devices
C The system's BIOS is not assigning an IRQ to the root USB controller
D You are not an administrator and therefore will not see whether devices are functioning properly in device manager
C The system's BIOS is not assigning an IRQ to the root USB controller
Which of the following keystrokes will launch the start menu?

A CTRL+ESC
B ALT+F4
C SHIFT+ DELETE
D F1
E ALT+TAB
A CTRL+ESC
You need to create an unattended answer file for Windows XP network installation. Where can you find the tool to assist you in doing the job?


A CD-ROM\i386
B CD-ROM\Clients\Netinstall
C CD-ROM\ValueAdd\MSFT
D CD-ROM\Support \Tools
D CD-ROM\Support \Tools
In Windows 98 you have two monitors attached to your computer and you are unable to drag a window from one screen to another. What could be causing this problem?


A Not all applications support multiple monitors
B Screen resolution is set too low on both monitors
C Windows you are trying to drag is maximised
D Only Windows 2000 and Windows XP support multiple monitors
E Screen resolution is set too high on both monitors
F Video resolution is different on both monitors
C Windows you are trying to drag is maximised
Which 3 types of profiles can be used on a Windows 2000 Professional client?

A Local
B Roaming
C Dynamic
D Mandatory
E Static
A Local
B Roaming
D Mandatory
Where is Disk Management in Windows 2000?

A Control Panel
B Administrative Tools
C Computer Management
D Device Manager
C Computer Management
What is the correct start order sequence in Windows 9x?

A MSDOS.SYS, IO.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT
B IO.SYS, MSDOS.SYS, COMMAND.COM, CONFIG.SYS, AUTOEXEC.BAT
C IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT
D IO.SYS, MSDOS.SYS, COMMAND.COM, AUTOEXEC.BAT, CONFIG.SYS
C IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT
To create a start up disk for Windows 9x open the Add/remove Program applet and click create disk from the_____?

A Install tab
B Windows Setup tab
C Create disk tab
D Startup Disk tab
D Startup Disk tab
Which of the following three items are bypassed in Safe Mode?

A Modem driver
B Config.sys
C Autoexec.bat
D Generic VGA driver
E Floppy drive support
A Modem driver
B Config.sys
C Autoexec.bat
Windows 9x/2000 menu designate hot keys with a(n) ______ character?

A Bold face
B Flashing
C Underscored
D Italicised
C Underscored
After installing a new local printer, you print a test page. All of the printed text is in printer code and the printer prints several additional blank pages. What are the two possible causes?


A Printer snake virus,
B Overload paper tray
C Wrong printer driver
D Unsecured/loose printer cable
E High printer resolution settings
C Wrong printer driver
D Unsecured/loose printer cable
While viewing the virtual directory structure of a customer's Windows 95 computer, all files and directories are listed with truncated names. What utility is being used?

A File Manager
B Program Manager
C Windows Explorer
D MSD
A File Manager
While booting you receive the following message when booting Windows NT 4.0 Workstation: "Boot could not find NTLDR. Please insert another disk". What should you do to fix the disk?

A Extract the file from the CD.
B Run the emergency repair process.
C Copy the file from any Windows system.
D Copy the file from another Windows NT system.
B Run the emergency repair process.
What three components must be installed and configured correctly in any peer to peer network? (choose 3)

A Client
B Protocol
C Server
D Resource Sharing
E Adapter
A Client
B Protocol
E Adapter
COMMAND.COM in the root directory is corrupted on your Windows 9x computer. Where can a duplicate copy of command.com be found?

A C:\WIN\BACKUP
B C:\WINDOWS\COMMAND.COM
C C:\COMMAND.BAK
D C:\WINDOWS\SYSTEM\COMMAND.COM
B C:\WINDOWS\COMMAND.COM
Windows 9x freezes at the Windows logo screen while booting. You suspect a faulty application in the startup folder. Which key can you hold down after seeing the Windows logo to stop the application in the start up folder from executing?

A F5
B ESC
C CTRL
D SHIFT
D SHIFT
What is the difference between the commands, 'xcopy' and 'xcopy /s' in Windows 9x?
A Xcopy will only copy archive files
B Xcopy /s copies files and subdirectories
C Xcopy /s will only copy system files
D Xcopy copies all files and subdirectories
B Xcopy /s copies files and subdirectories
What should be run, pre-Windows9x, to check for surface errors on a suspect hard disk drive?

A CHKDSK C:/M
B SCANREG C:/REPAIR
C CHKDSK /ALL
D SCANDISK C:/SURFACE
D SCANDISK C:/SURFACE
You log into Windows 2000 and are greeted by your desktop, with all icons and wallpaper, but do not see a taskbar. What two methods will restore the taskbar? (choose 2)

A Display a hidden start menu by pressing CTRL+ESC.
B Find the hidden start menu by left clicking and dragging each edge of the desktop.
C Press ALT+TAB repeatedly to find the taskbar applet running in the background.
D Refresh the desktop by pressing F5.
E Press and hold F6.
A *Display a hidden start menu by pressing CTRL+ESC.
B *Find the hidden start menu by left clicking and dragging each edge of the desktop.
How is a Windows 2000 desktop shortcut icon created for opening a specific application?

A Right click on the application file within Windows explorer and choose create shortcut.
B Within the application, choose File and choose Create Shortcut.
C Select the program within Add/Remove Programs and choose Create Shortcut.
D Right click on the application files from the Documents option of the Start Menu and select Create Shortcut.
A Right click on the application file within Windows explorer and choose create shortcut.
Which four components can be added from within the Windows 9x Network applet? (choose 4)

A Client
B Server
C Service
D Printer
E Adapter
F Protocol
A Client
C Service
E Adapter
F Protocol
Which three of the following will provide resource usage details about devices in Windows 2000? (choose 3)

A WINMSD.EXE
B MSCONFIG.EXE
C Hardware Profiles
D System Information
E Device Manager
A WINMSD.EXE
D System Information
E Device Manager
What is the benefit of regularly defragmenting a hard disk?
A File sectors large.
B File sectors small.
C Faster data transfer.
D Slower access speed.
C Faster data transfer.
What are valid ways to display the Task Manager in Windows 2000? (choose three)

A Press CTL+ALT.
B Press CTL+SHIFT+ESC
C Click Start, Run and type taskman and hit Enter.
D Right click on the taskbar and choose Task Manager.
E Press CTL+ALT+DEL and then click Task Manager.
B Press CTL+SHIFT+ESC
D Right click on the taskbar and choose Task Manager.
E Press CTL+ALT+DEL and then click Task Manager.
Windows 2000 has been installed and no changes have been made to existing files and folders. By default, which of these extensions will be displayed in Windows Explorer?

A INI
B INF
C BIN
D DLL
E COM
D DLL
What command will restore a backup copy of the registry from DOS?

A CHKDSK
B CHKREG
C SCANREG
D SCANDISK
C SCANREG
What is the main function of a WINS server on a network?

A It assigns IP addresses.
B It assigns computer names.
C It resolves NetBIOS names to IP addresses.
D It allows dual booting between operating systems.
C It resolves NetBIOS names to IP addresses.
Which Windows NT 4.0 utility should you use right after installing a new hard drive to make it usable?

A FDISK
B FORMAT
C DISKEDT32
D Disk Administrator
D Disk Administrator
After installing Windows 98 it fails to start after the Starting Windows 98 message appears. What should you do to troubleshoot this problem? (choose two)
A Type WIN.EXE at a command prompt to start Windows.
B Type WIN/D:M at a command prompt to start Windows in Safe Mode.
C Run the System Information Utility from an MS-DOS prompt.
D Run the DOS version of Dr.Watson at a command prompt.
E Press F8 when Windows is restarting and select safe mode.
B Type WIN/D:M at a command prompt to start Windows in Safe Mode.
E Press F8 when Windows is restarting and select safe mode.
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In Windows 2000 where should you go to join a group or domain?

A Device Manager.
B System Properties.
C Membership Manager.
D Network and dial up connections.
B System Properties.
After seeing 'Starting Windows 9x' on your screen, which button can you push to have Windows ignore the AUTOEXEC.BAT and CONFIG.SYS on boot?

A ALT
B ESC
C CTRL
D SHIFT
D SHIFT
What should you do first if your Windows NT 4 system will not boot?

A Format and restore from tape.
B Boot to Safe Mode.
C Use the Last Known Good Configuration.
D Reinstall NT using three boot disks and the CD.
C Use the Last Known Good Configuration.
What three items shows information on resources used by a device in Windows 2000?

A WINMSD.EXE
B DEVICE MANAGER
C MSCONFIG.EXE
D HARDWARE PROFILES
E SYSTEM INFORMATION
A WINMSD.EXE
B DEVICE MANAGER
E SYSTEM INFORMATION
What causes a disk defragmenter to take an excess amount of time to complete?

A Hard disk access modifies drive content
B User does not have sufficient drive access
C User does not require enough drive space
D Hard disk errors exceed available drive space
A Hard disk access modifies drive content
If you receive the “No operating system found” message on the monitor during boot up what might be the cause?

A No power to CPU
B Bootable CD ROM in the CD drive
C Unformatted floppy in the floppy drive
D Unbootable CD ROM in the CD drive
C Unformatted floppy in the floppy drive
Which three TCP/IP utilities are used to determine the IP address of known Internet domain names?

A PING
B TRACERT
C IPCONFIG
D Net-Ping
E NSLOOKUP
A PING
B TRACERT
E NSLOOKUP
Which Windows 98 utility can be used to improve the access time on a hard disk?

A FDISK
B DRIVESPACE
C DISK CLEANUP
D DISK DEFRAGMENTER
D DISK DEFRAGMENTER
What tab in the System Configuration utility allows you to view located items at boot up?

A Startup
B General
C System.ini
D Config.sys
A Startup
A recently installed application launches each time Windows 95 starts. In order to disable the auto launch what two items should you check?

A WIN.INI
B REGISTRY
C SYSTEM.INI
D SET UP GROUP
E CONFIG.SYS
B REGISTRY
C SYSTEM.INI
An executable file in Windows Explorer on a Windows 98 machine has the generic Windows icon next to it and will not open or execute. What two items can cause this?

A A user changed the icon image
B The application associated with the file is hidden
C The application associated with the file was deleted
D The application associated with the file is read only
E A user has moved the application file to a new location
C The application associated with the file was deleted
E A user has moved the application file to a new location
A client calls and says that the peer to peer network is no longer working. Which three components should have been installed?

A Client,
B Protocol
C Adapter
D Dial up adapter
E File and Print Sharing
A Client,
B Protocol
C Adapter