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50 Cards in this Set

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Which two of the following will successfully create a new folder in windows explorer?

A Edit, Create, New, Folder
B Triple click in display window
C Right click in display window, new, folder
D Folder, Create, New Folder
E File, new, folder
E File, new, folder
C Right click in display window, new, folder
Windows XP provides which of the following resource sharing models? (Choose all that apply)

A Simple File Sharing
B Remote Sharing
C Classic Sharing
D Web Sharing
A Simple File Sharing
C Classic Sharing
You are configuring a wireless network using a wireless access point. Which of the following modes should you choose?

A Native mode
B Mixed mode
C Ad Hoc mode
D Infrastructure mode
D Infrastructure Mode

The IEEE 802.11 infrastructure mode is used to connect computers with wireless network adapters to an existing wired network
You have created several restore points on your Windows XP Professional while you were fine tuning the system performance. Now the system is stable and you would like to delete them. Which of the following tools allow you to delete the previous restore points?

A System Restore Point console
B NTBackup
C MSBAckup
D Disk cleanup
D Disk Cleanup

To remove all restore points except the most recent restore point, you must use the disk cleanup option
What key combination in Windows 2000 brings up a menu where you can change your password?

A Press CTRL+ALT+P and then click Change Password
B Press SHIFT+ALT+DELETE and then click Change Password
C Press CTRL+ALT+DELETE and then click Change Password
D Press SHIFT+ALT+P and then click Change Password
C Press CTRL+ALT+DELETE and then click Change Password
What is the minimum amount of free disk space that should be available on a volume you wish to defragment?


A 30% of free space
B 15% of free space
C 20% of free space
D 10% of free space
B 15% of free space
How can print jobs already in the print queue be cancelled in Windows 98?


A Print jobs can’t be cancelled after they have been queued
B Click file, print, and cancel print job within the application you are printing from
C Right click the printers icon in the printers folder and choose purge
D Double click the printers icon in the printers folder highlight the job and cancel
D Double click the printer's icon in the printer’s folder, highlight the job and cancel
You would like to use third party drive image utility to clone a Windows XP Professional OS to 10 newly purchase systems. Which of the following commands should you run on the Windows XP system first?


A SID command
B SYSPREP command
C SYSPART command
D SETUPMGR command
B SYSPREP command
You change video resolution on your system and reboot. You see nothing on your screen as it boots. The hard drive finishes loading the operating system. How can you safely reboot the computer so you can access Safe Mode?


A Reset power to the computer
B Press CTRL+ALT+DEL twice
C Press ALT+ F4 then press enter
D Press and hold CTRL+BRK
B Press CTRL+ALT+DEL twice
Which of the following are advantages of protected mode memory, when compared to real mode memory? (Choose 2)

A Direct ram access
B 16-bit compatibility
C The OS controls application access to maintain stability
D OS manages the memory resources
C The OS controls application access to maintain stability
D OS manages the memory resources
An employee has deleted important files on the network drive and needs them restored. You cannot find them in the Recycle Bin. Why?

A Data on the removable drive is corrupt
B The removable drive is compressed
C The removable drive is in sleep mode
D Files on the network drive are not stored in the recycle bin
D Files on the network drive are not stored in the recycle bin

When you are logged in to a network and delete a file resource from a shared drive on the network, it is not redirected to your recycle bin. Recycle bin will only contain the files that were existing locally and got deleted locally
A File and Printer Sharing for Microsoft Networks only allows you to share resources, not access shared resources
B LAN manager
C Windows XP
D Windows NT
E IBM Mainframe
F Windows 98 SE
A File and Printer Sharing for Microsoft Networks only allows you to share resources, not access shared resources

In order to access network servers you need to have a client installed. The client is not automatically installed with the Server component
You install a PnP device and your system stops responding while you try to locate the necessary driver. Remove the device from your computer. Follow the manufacturer’s instruction to install the device driver for the device. Connect the device to the computer again. And then what should you do?

A None of the choices
B Let the Add New Hardware Wizard configure the device
C Manually edit the registry
D Let the system management Wizard configure the device
B Let the Add New Hardware Wizard configure the device
You create a folder named ‘Private Docs’ in the C partition of your Windows XP Professional system. Now, you are sharing the system with other users in the office and you wish to save your personal data files into the ‘Private Docs’ folder. When you access the folder property, you realise that the “Make this Folder Private” option is disabled. What is the most likely reason?

A Simple File Sharing is disabled
B The hard disk is not a dynamic disk
C The “Private Docs” folder is not created in your user profile
D The C partition is formatted using NTFS 4.0
C The “Private Docs” folder is not created in your user profile
What command will create an emergency repair disk for Windows NT 4?

A RDISK.EXE
B ERD.EXE
C EMERGENCY.COM
D FORMAT /ERD A:
A RDISK.EXE
You successfully install Windows 98 but cannot adjust your display resolution. What should you do first?

A Update your windows drivers with the latest available version
B Refresh the bios first
C Check for 16 bit drivers loading in your System.ini
D Refresh your desktop
A Update your windows drivers with the latest available version
A user experiences out of memory error messages when printing a bulky file. What is most likely causing this error?

A Outdated drivers
B Corrupt spool folder
C The memory is insufficient for the queue
D Printer lacks memory
C The memory is insufficient for the queue


The user has probably printed a very bulky file and the space available on the HDD is not sufficient for the file to be held in queue.
You work for an ISP and are working with a customer who can only connect at 28.8k despite having a v.90 56K modem. What should you suggest to him first?

A Check the internet for the latest v.90 updates for the modem
B Replace the modem
C Reinstall dialup Networking
D Disable v.90 in the modem's properties
A Check the internet for the latest v.90 updates for the modem
You are using Windows XP Professional system at home. The system is connected to the internet directly. What should you do to protect yourself from internet attack?

A Enable IPSec
B Enable Kerberos protocol
C Enable Internet Connection Sharing
D Enable Internet Connection Firewall
D Enable Internet Connection Firewall
What are the available authentication methods for use with 802.11b network?

A IEEE 8.2.11x
B IEEE 802.1x
C open system
D shared key
E private key
F close system
B IEEE 802.1x
C open system
D shared key
Your anti-virus software detects a boot sector virus. What is a valid option for removing the virus?

A Sys the drive
B Run Fdisk/Mbr
C Reload the operating system by using an unattended installation
D Format the drive
B Run Fdisk/Mbr
Which of the following operating systems use an Emergency Repair Disk?
(Choose all that apply)

A Windows 95
B Windows 98
C Windows 2000
D Windows NT 4
C Windows 2000
D Windows NT 4
You are currently using Windows NT 4 Workstation and you would like to install Windows XP on a second partition. Which of the following will allow you to access the XP formatted partition from Windows NT?

A Install windows NT service pack 4 on windows NT
B Convert the disk from basic to dynamic
C Upgrade the system bios
D Use CONVERT command tool to convert the windows NT file system to Windows XP file system
A Install Windows NT service pack 4 on Windows NT
You have installed Windows 2000 Professional, but now the Super VGA’s monitor adapter does not have all the configuration settings that you set before the upgrade. It is also missing the tabs you are accustomed to using with this adapter in the Control Panel. What should you do?

A In device manager under monitors use the properties sheet to view the manufacturer’s legacy extensions
B From device manager run the troubleshooter it will help you find the legacy driver
C Get the manufacturers adapter device driver often these have added extensions that the Microsoft windows professional 2000 does not provide you need to install it instead of the driver installed during Windows 2000 setup
C Get the manufacturers adapter device driver often these have added extensions that the Microsoft windows professional 2000 does not provide you need to install it instead of the driver installed during Windows 2000 setup
You run the command sysedit from your Windows 95 PC. Which of the following can you edit? (Choose all that apply)

A Msdos.sys
B Config.sys
C Win.ini
D Autoexec.bat
B Config.sys
C Win.ini
D Autoexec.bat
Due to security reason, you have encrypted some of your confidential files using Microsoft EFS on your Windows XP Professional system. Now, your hard disk is running low of disk space and you would like to compress those encrypted files. What should you do?

A Use third party compression utility
B Use compressed (zipped) folder
C Use NTFS compression
D Disable encryption and use NTFS compression on the files
B Use compressed (zipped) folder
While booting you receive the following message when booting Windows NT 4.0 Workstation “Boot could not find NTLDR. Please insert another disk” What should you do to fix the disk?

A Run the emergency repair process
B Extract the file from CD
C Copy the file from another Windows NT system
D Copy the file from any Windows system
A Run the emergency repair process
What three components must be installed and configured correctly in any peer-to-peer network?


A Client
B Server
C NIC
D Protocol
E Resource sharing
A Client
C NIC
D Protocol
What partition does Windows 98 use during startup?

A C:\WIN98
B The active partition
C: C:
D The primary partition
B The active partition
After installing a non PnP Ethernet Card you notice that it is not working and also it is listed under a different category in device manager while the network adapter category does not have any card listed under it. What step should you take to install and configure the network adapter card correctly?

A Select Reinstall Driver from the Properties dialog box of Ethernet Controller in Device Manager
B Use Add/Remove Windows Components feature of Add/Remove programs
C Use the Make New Connection icon in Network and Dialup Connections
D Use Add/Remove Hardware in the Control Panel to add the correct driver for the network adapter card
A Select Reinstall Driver from the Properties dialog box of Ethernet Controller in Device Manager
How is the disk defragmenter utility started in Windows 9x? (choose two)
A Start, Programs, Defragmenter.
B Right click on drive, click Disk Defragmenter.
C Right click on drive, Properties, Tools, and Disk Defragmenter.
D Start, Programs, Accessories, System Tools, Disk Defragmenter.
E Start, Settings, Control Panel, System, Device Manager, Disk Defragmenter.
C Right click on drive, Properties, Tools, and Disk Defragmenter.
D Start, Programs, Accessories, System Tools, Disk Defragmenter.
In a peer to peer network, printing demands have slowed network performance. Which of the following offers a quick remedy to the problem?

A Install more memory on the network printers.
B Disable network printing on one of the computers that never prints anyway.
C Run print jobs after hours when there is less network traffic.
D Configure one computer as a network print server.
C Run print jobs after hours when there is less network traffic.
In Windows, which of the following two network components must be present to make a dial up connection to the internet?

A TCP/IP
B DHCP
C Client for Microsoft Networks
D Dialup Adapter
E NetBEUI
A TCP/IP
D Dialup Adapter
You add RAM to a computer, and soon after it suffers from problems with random freezing. How can you quickly test extended memory?


A Use an emergency boot disk with himem.sys.
B Restart and run the Maintenance Wizard.
C Close all programs and open System Information.
D Restart in safe mode and run Dr. Watson.
A Use an emergency boot disk with himem.sys.
In Windows 9x, the System Configuration Editor is used to view and edit which of the following three files? (choose 3)

A WIN.INI
B BOOT.INI
C SYSTEM.INI
D MSDOS.SYS
E CONFIG.SYS
A WIN.INI
C SYSTEM.INI
E CONFIG.SYS
Where are processes and background applications loaded? (choose two)

A IO.SYS
B WIN.INI
C Registry
D BOOT.ini
B WIN.INI
C Registry
Which statement is correct?
A Anything in CONFIG.SYS can be run from a command prompt.
B Anything in AUTOEXEC.BAT can be run from a command prompt.
C Nothing in CONFIG.SYS or AUTOEXEC.BAT can be run from a command prompt.
D Anything in CONFIG.SYS or AUTOEXEC.BAT can be run from a command prompt.
B Anything in AUTOEXEC.BAT can be run from a command prompt.
Which of these statements might be found in an AUTOEXEC.BAT file? (choose two)

A PROMPT=$P$G
B DEVICE=HIMEM.SYS
C DEVICE:SETVER.EXE
D LH C:/Windows/COMMAND/MSCDEX /D:M
A PROMPT=$P$G
D LH C:/Windows/COMMAND/MSCDEX /D:M
How are the virtual memory options set in Windows 98?

A Settings, Control Panel, Virtual Memory.
B Settings, Control Panel, 386 Enhanced, Virtual Memory.
C Settings, Control Panel, System, Performance, Virtual Memory.
D Settings, Control Panel, System, Device Manager, Virtual Memory.
C Settings, Control Panel, System, Performance, Virtual Memory.
What key do you press to display the last action performed in DOS?

A F1
B F2
C F3
D F4
C F3
A client calls and tells you that while he was installing Windows 98 the system files could not be updated and the system hung. What should be disabled in order to upgrade the operating system?

A Drive compression.
B Antivirus in the BIOS.
C Plug and play in the BIOS.
D Fast POST in the BIOS.
B Antivirus in the BIOS.
What information is monitored by the Windows 95 application, System Monitor? (Choose two)
A Anti-virus applications.
B Virtual memory.
C Interrupt settings.
D Hardware compatibility protocol.
E Network clients and server information.
B Virtual memory.
E Network clients and server information.
What is the first step you should take to connect to a shared printer over your network?

A From Control Panel choose Connect to a network printer.
B From the Printers folder, double click Add Printer and choose Network Printer.
C From Control Panel select Add New Hardware and choose Network Printer.
D Browse to the printer in Network Neighborhood.
B From the Printers folder, double click Add Printer and choose Network Printer.
You uninstall an application and check the Start Menu. Its shortcut is still there. What method can be used to remove the shortcut?

A Reboot the PC and allow the uninstall to complete.
B Delete the item from the Device Manager.
C Refresh Windows Explorer using the F5 key.
D Right click the taskbar and choose Properties. Click Remove on the Start Menu programs tab.
D Right click the taskbar and choose Properties. Click Remove on the Start Menu programs tab.
Why would File and Print Sharing for Microsoft Networks be unchecked on a laptop using a network adapter and NetBEUI?

A TCP/IP must be added.
B File and Print Sharing will only work with Windows NT.
C File and Print Sharing for MS Networks receive server must be added.
D File and Print Sharing must be enabled on the network interface card.
C File and Print Sharing for MS Networks receive server must be added.
You install an application that launches on every Windows boot. You do not want it to load every time. What three places should you check to see where it is launching from?
A WIN.INI
B Registry.
C Startup folder
D SYSTEM.INI
E MSDOS.SYS
A WIN.INI
B Registry.
C Startup folder
When reinstalling Windows 95 on an existing installation in the same directory how are the existing group items preserved?

A Automatically.
B By backing up and restoring the registry.
C By saving all .GRP files.
D By saving all .INI, SYSTEMDAT and .GRP file.
A Automatically.
Windows will post a 'HIMEM.SYS not loaded' error message if the HIMEM command is ______.
A Missing or corrupt.
B Not entered in WIN.INI
C Not entered in BOOT.INI
D Not entered in AUTOEXEC.BAT
A Missing or corrupt.
You have multiple folders shared successfully. You create a new shared folder, but it is not displayed as a shared folder. What is causing the problem?

A Disk quotas.
B Insufficient hard drive space.
C Insufficient RAM.
D More than 300 shared folders already exist.
D More than 300 shared folders already exist.
The Print command is not responding on your Windows 98 computer. What command should you type at a Run line to help troubleshoot the problem?

A MKCOMPAT.EXE
B PRTCOMPAT.EXE
C Make COMPAT.EXE
D WIN31.PAT.EXE
A MKCOMPAT.EXE