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40 Cards in this Set

  • Front
  • Back

Name 5 problems with rational decision making

Inattentional blindness


Illusion of introspection


Lack of information


Will power is bounded


Self-interest is bounded

Name four characteristics of charismatic leaders

Vision and articulation


Personal risks


Sensitivity to follower needs


Unconventional behavior

Why are succesfull leaders often over or underestimated?

Fundamental attribution error

Succesful leaders score high on self monitoring. But what is it?

the sensitivity to social cues and adjusting behavior accordingly.

With what experiment can self-control be measured?

the Marshmallow experiment.

What does the least preferred co-worker scale made by Fielder and his contingency model measure?

To what extent people are task or people oriented and if this is related to likeness

What scale measures the relationship between leader and member which is really important according to leader-member exchange theories?

Scandura's scale

Name all six phenomenons that can occur whendriven by heuristics, the opposite of rational decision making

Availability heuristic


Regression to the mean (Rookie Slump)


Overconfidence bias (better than average)


Dunning-Kruger effect


Hindsight bias


Sunk costs



Explain how the hindsight bias works.

Need for closure (need to see world as predictable)


Cognitive explanation (selective attention)




And this could be driven by need for positive view of self

Name three games that can be used to measure fairness

Ultimatum game


Third party punishment game


Money burning game

Explain the money burning game and what researchers found

a group of four people can earn money in a betting game,however, some players started wealthier than others at the beginning. Everyone can choose to‘burn’ money from someone else by paying for it.




2/3 of participants engaged in burning and almost half of total winnings got burned

Name three types of distributive justice

Equality principle


Equity principle


Need principle

What distributive justice is applied when dealing with others? And what principle if we deal with persons we know?

Others: Equity


People we know: equality/ need

What must organizations apply to increase perceived procedural justice amongst employees?

Voice-effect: make sure employees can give opinion

Why do participants in a experiment not see the injustice of someone getting fired for wrong reasons?

The belief in a just world or system justification. If it works like this, it must be fair.

What is the theory called that describes we are risk-aversed when winning and risk seeking when losing?

Prospect theory

Name all five moral values

Fairness


Purity


Care


Respect


Loyalty

According to which theory are people motivated to steal up to an 'activation threshold' with which they can maintain a positive self-concept?

Theory of self-concept maintenance

What five factors influence the activation threshold as mentioned by the theory of self-concept maintenance?

Increased attention to standards (signing a honor code)


Use of language euphemism


Categorization (not steel money)


Social influence, driven by social norms and social learning


Impression management (to what extent somebody still tries to hide cheating)

What three measures could be taken to decrease unethical behavior in an organization?

Avoid loss frames (think about Chinese disease problem)


Make people aware of moral values (mirror increases moral hypocrisy: when not following own moral rules)


Increase time between decision and enactment

What test can be used to measure creativity?

The brick test

Does dishonesty correlate with creativity?

Yes

Which 7 factors influence creativity?

Individual differences


Motivation (intrinsic or extrinsic)


Mood (arousal)


Own choice/ ownership


Incubation period (Mind wandering/ REM)


Type of focus (promotion focus vs prevention focus)


Thinking style (intuitive focus vs rational focus)

Name three problems with group decision making

Confirmation bias (tend to confirm existing beliefs)


Polarization


Group think (keeping harmony)

What drives group polarization?

Informational influence (rational; receiving of even more confirming info for your decision)


Normative influence (following norm of others to be liked by others)

What are 4 solutions of group polarization?

Introduce conflict


Exchange more information (hidden profile paradigm)


Encourage criticism by debating, instead of brainstorming


Devil's advocate

Name five management styles

Avoiding


Competing


Compromising


Accomodating


Collaborating

What could be considered the worst management style and why?

Competing; it causes most relationship conflicts and least satisfaction in decision making

Name two types of bargaining

Distributive bargaining


Integrative bargaining

Name 6 factors that influence level of bargaining

Anchoring (making the first offer)


Confidence


Mimicry


Emotions (anger and disappointment)


Reputation


Gender

The level of displayed mimicry by individuals depends on...

In(ter)dependent self-construal

What reputation leads to best bargaining and why?

Being nice and reasonable. Opponent will use more integrative tactics (instead of distributive; walking away, get angry)

Females are shown better in bargaining when...

Bargaining for another (no backlash effect)


After training

What phenomenon can explain the difference of people's decisions between an opt-in and opt-out system (as the system for donors)

Change resistance

Name four advantages of gossip for organizations

Gaining individual influence


Groups cohesiveness


Maintaining values and norms


Protecting group from harmful behavior (Public Goods Game)

What 3 phenomenons holds us from communicating effectively?

Judgment error (using own perspective)


Curse of knowledge (never a clean sheet)


Truth bias (we cant spot lies; we judge lies as truth more often than other way around)

Name all 6 leadership styles

Autonomous


Participative


Humane-oriented


Self-protective


Charismatic


Team oriented

Which 3 leadership style seems to work best for anglo countries?

Charismatic


Participative


Humane-oriented

Name four functions for 'organizational cultures'

Coordination


Integration (shared id)


Motivation (shared id)


Control

Organizational cultures differ from each other on many aspects. Name three aspects that con be considered as very different between Googleplex and court

Process oriented (court) vs. Results oriented


Tight control (court) vs. Loose control


Normative (court) vs. pragmatic