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35 Cards in this Set

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  • Back
Abstract
Concise summary of all key points in an article or reference that can be prepared in outline or paragraph format
Attachments
Copies of documents affixed electronically to an electronic mail message and sent to the receiver of the message.
Attention line
In a business letter addressed to a company or organization, the line beginning with the word attention followed by the name of the specific individual who should receive the letter; attention line is placed a double-space below the inside address or as the second line in the inside address.
Bibliography
Alphabetical list of all information sources used for a report, including sources for citations included in the report; list of all reference consulted by the author that contributed to the content of the report.
Blind copy notation
Notation placed on copies of a business letter a double-space below the last notation at the left margin, but not on the original copy, when a copy of the letter is sent to another person and the recipient of the letter need not be aware of this.
Block letter style
Format used when all lines in a business letter begin at the left margin, even the date line, the complimentary closing, and the signature line.
Body
Detailed information included in the paragraphs of the business letter.
Complimentary closing
Formal or informal expression, such as Sincerely or Cordially yours, included a double-space after the last paragraph of a business letter.
Copy notation
Notation that appears a double-space after the enclosure notation at the left margin when a copy of a business letter is sent to one or more persons.
Direct quotation
In a business document, citing a passage verbatim (word for word) from an information source.
Documentation
Process of giving appropriate credit to information sources within the text (footnotes, endnotes, or in-text citations) and in bibliographic form at the end of the report.
Enclosure notation
If material is enclosed with a business letter, the enclosure or attachment (abbreviated or keyed in full) appears a double-space after the reference initials at the left margin.
Endnotes
Reference citations that are indicated in the text with superscripts but appear on a separate page at the "end" of the report.
Footnotes
Reference citations that are indicated in the text with superscripts and are included at the "foot" (bottom) of the page where the reference is made.
Guide words
Arrangement of the words DATE, TO, FROM, and SUBJECT keyed in at the beginning of a memorandum.
Hanging indent
Type of indentation in which the first line of each entry is flush left and the second and succeeding lines are indented at lease one-half inch (one standard tab).
Header
Descriptive phrase that automatically appears within the top margin on each page of a report.
Inside address
Name of the person to whom a business letter will be sent, along with the person's complete address.
Itinerary
Travel plan that specifies all details concerning a business trip.
Minutes
Official report of a meeting that summarizes the business that has been transacted, reports that have been presented and discussed, and any other significant events occurring during the meeting.
Mixed punctuation
Basic punctuation style in which a colon is inserted after the salutation and a common follows the complimentary closing.
Modified block letter style
Format used for business letters where the date line is centered or may end at the right margin, the complimentary closing and signature line begin at the center point of the line of writing, paragraphs may be blocked or indented, and all other parts of the letter begin at the left margin.
News release
Announcement about a business event that is written in the direct approach.
Open punctuation
Basic punctuation style in which no punctuation is keyed in after the salutation or the complimentary closing.
Outline
Key words from a document that are coded in descending order using Roman numerals, letters of the alphabet, and numbers at different levels.
Paraphrasing
Rewriting the original author's words or ideas while maintaining the author's intended meaning.
Plagiarism
Use of information or ideas from secondary sources by writers who intentionally refrain from including documentation giving the original author appropriate credit.
Précis
Concise summary of all key points in an article or reference, typically prepared only in a paragraph format.
Reference citations
Notations within the text to give appropriate credit to the originator of specific information that is quoted or paraphrased from secondary information sources.
Reference initials
Administrative professional's initials alone or the writer's initials followed by the initials of the administrative professional who prepared the business letter keyed in at the left margin a double-space below the signature line of the letter.
Salutation
Greeting to the receiver of a business letter such as Ladies and Gentlemen, Dear Sir or Madam, and Dear Sales Manager.
Signature file
Sender's information inserted at the end of an electronic mail message that includes the sender's name, title, company name, e-mail address, telephone number, and fax number.
Simplified letter style
Format that is similar to the block letter style with all lines beginning at the left margin but the salutation and the complimentary closing are omitted and a subject line is included before the body paragraphs.
Subject line
Descriptive phrase that tells what the letter, memorandum, or electronic mail message is about.
Widow/orphan line
One line of a paragraph by itself on the top or bottom of a page of a document.