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15 Cards in this Set
- Front
- Back
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Do you go over retracing with everyone in the beginning (in order to cover the objection before hand)? Or do you wait to see if they experience it at all and handle it then? |
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Patient feels like they have plateaued and wants to know when they are"done" |
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how long is too long for somebody not to respond to care? |
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How do you handle someone who is absolutely adamant about only using "covered visits" even after going through the DR and having multiple explanations of wellness care vs sick care? |
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What is your response when someone asks if they can email or fax their insurance card for you to check their benefits? |
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How would you handle a PM who doesn't want to get a 2nd/3rd reassessment particularly if they have been doing well and their previous reassessment was very good. |
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"my neighbor is a chiropractor, i just go to them whenever i'm in pain, so i'm not really interested" what are some great ways to approach this response? |
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practice member wants to take another eval in a few months to see if changes are made and you hadn't planned on it? |
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We have PMs who come from the "unlimited visits for $ x.xx amount per month". What is the best verbiage for them to understand that is not how our practice is and value what we do best? |
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How do you keep people on plan that haven't felt change if they are sticking to recommendations? Some people have symptoms harder to gauge like anxiety or no symptoms at all. |
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What is some verbiage to the PM's that have committed to care a, but still object when it comes to bringing their kids in? |
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How do you nicely respond to a parent of a practice member who does not want her daughter to begin care because her family practice doctor said, "they don't recommend chiropractic" |
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How do you handle the objection about what their insurance will cover? -In the office -On the phone |
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What is the best way to handle acute patients that don't understand why they can't get adjusted that day? |
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had a patient come in and request that only his shoulder get adjusted, didn't even want his spine checked because- he felt great and didn't want to jinx it. How would you respond? |
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