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18 Cards in this Set
- Front
- Back
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ORGANIZATIONAL STRUCTURE
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Formally dictates how jobs and tasks are divided and coordi-nated between individu-als and groups within an organization.
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ORGANIZATIONAL CHART
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A drawing that represents every job in the organization and the formal reporting relationships between those jobs.
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WORK SPECIALIZATION
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The degree to which tasks in an organization are divided into separate jobs.
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CHAIN OF COMMAND
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Answers the question “ who reports to whom?” and signifies for-mal authority relationships.
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SPAN OF CONTROL
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Represents how many employees each manager in the organization has responsibility for.
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CENTRALIZATION
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Refers to where decisions are made in organizations.
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FORMALIZATION
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The degree to which rules and procedures are used to standardize behaviors and decisions in an organization.
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MECHANISTIC ORGANIZATIONS
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Efficient, rigid, predictable, and standardized organiza-tions that thrive in stable environments.
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ORGANIC ORGANIZATIONS
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Flexible, adaptive, outward- focused organiza-tions that thrive in dynamic environments.
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ORGANIZATIONAL DESIGN
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The process of creating, selecting, or changing the structure of an organization.
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SIMPLE STRUCTURES
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An organizational form that features one person as the central decision- making figure.
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BUREAUCRATIC STRUC-TURE
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An organizational form that exhibits many of the facets of a mechanistic organization.
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FUNCTIONAL STRUC-TURE
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An organizational form in which employees are grouped by the func-tions they serve.
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PRODUCT STRUCTURES
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An organizational form in which employees are grouped around differ-ent products that the com-pany produces.
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GEOGRAPHIC STRUCTURES
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An organizational form in which employees are grouped around the dif-ferent locations where the company does business.
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CLIENT STRUCTURE
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An organizational form in which employees are orga-nized around the customers they serve.
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MATRIX STRUCTURES
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A complex form of organizational structure that combines a functional and multidivisional grouping.
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RESTRUCTURING
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The process of changing an organization’s structure.
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