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12 Cards in this Set
- Front
- Back
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What are attitudes? |
Are evaluative statements about objst, people or events. They reflect how we feel |
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What are the three components of an attitude? |
- Cognitive component - Affective component - Behavioral component |
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What does the coginitive component describe? |
A description of or believe in the way things are |
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What does the affective component describe? |
This is the emotional or feeling segment |
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What does the behavioral component describe? |
This describes the intentio to behave in a certain way |
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What is cognitive dissonace? |
Any incompatibility an individual might percieve between two or more attitudes or between behavior and attitude |
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What are the three factors that predict the desire to redus dissonance? |
- The importance of the element creating it - The degree of influence we have on it - The rewards of the dissonance |
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What are the most powerful moderators of the attitudes relationship? |
- The importance of the attitude - Its correspondence to behavior - Its accessibility - The presence of social pressure - Whether a person has direct experience with the attitude |
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What does job satisfaction describe? |
How satisfied an employee is with his/her job |
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What does job involvement describe? |
The degree to which people identify psychologically with their job and see the performance levels important to self worth |
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What does Perceived organisational support measure (POS)? |
The degree towhich employees believe the organisation values their contributions and cares about their well-being |
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What are two popular approaches in measureing job satisfaction? |
- The single global rating - The summation of job facets |
