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4 Cards in this Set
- Front
- Back
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Lewin's stages of change
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Unfreeze-or creating motivation to change
Change-move through change process by promoting effective communication and empowering people to embrace new ways of working Refreeze-Return the organization to a state of stability |
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Differences bwt. a manager and a leader
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Leadership-is the ability to guide or influence others
Management-is the coordination of resources or time YOU DO NOT MANAGE PEOPLE!!!! |
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Steps to problem solving
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Assessment-gathering info
Analysis-analyze results of info gathered Planning-Identify as many solutions as possible Implementing-Communicate plans to everyone affected Evaluation-Identify this in the planning stage and this determines if the outcome was successful |
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7 Primary sources of power
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Reward power-power comes from the ability to reward others for complying
Coercive Power-opposite of reward....is based on fear of punishment Legitimate Power-based on an official position in the organization Referent Power-comes from the followers' identification with the leader.../admiration Expert Power-based on knowledge, skills and information Information Power-based on the persons possession of info that is needed by others Connection Power-based on the persons relationship or affiliation with other people who are perceived as being powerful |
