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353 Cards in this Set

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When the dictionary definitions and the philosophical descriptions of the term "professional" are combined, what are the criteria for an occupation to be descirbed as a profession?
One that exhibits a body of theory and specialized knowledge, is service oriented, and has a distinct subculture.
What is wrong with the position that any given broadly defined occupation is either a profession or it is not?
That approach leads to such conclusions and only doctors and not nurses are members of the medical profession and only officers and not enlisted are professionals in the POA. The vast majority of occupations and professions are distrbuted all along the great middle between the two extremes. The characteristics which determine an occupation's place on the Professions Continuum is not prestige or salary, but rather the three citeria. A centery or two ago only a few recognized existed physican, professor, clergy, ect.) and now there's no need for the vacuum tume changer in today's computer systems (an important job only half a generation ago)
List unprofessional actions that should not be exhibited by NCO's.
Coasting through a career; considering oneself oly a technical expert; discrimination; ignoring directionfrom your superiors and then asking for forgiviness later; inflatingEPRs; lack self development; neglecting weak skill area such as writing; only focusing upon one area of your job or responsibilities;poor attitud; purposely rushing to miss reveille and retreat; seeing discipline violations and not correctng; sexual harrassment; shabby wear of the uniform; shying away from additional responsibility; taking advantage of no supervision; understanding role model responsibilities; using personal bias in the evaluation process; wweak performance feedback; whining or complaining about everything.
What motivates NCO's to choose to behave in a professional maner?
Seriousness about commitment and obligation sworn to in oath of enlistment; association with those with very high standards; a sense of urgency; have worked under the leadership of several good professional supervisors; have patriotic undertones drivin personality; view military service as serving a cause higher than self;see themselves as more than a technician; view themselves as professional.
What is the impac of unprofessional behavior upon the Air Force?
Degraded mission effectivenes;decrease in organizational efficienc; lack of subordinate growth and development; no mentorship; perpetuates a "just a job" attitude; discipline and morae suffer.
Why is it important that we continue to move along the professional continuum?
If we all don't aspire to impove or enhance our level of performance and abide by the same core values and responsibilities, then there is no way the profession as a whole can advance along the continuum of occupations. In other words, a weak link here and a weak link there will cause the entire organization to lose status. A continual move toward professionalism helps increase public trust of the military.
Give examples of how today's enlisted corps is significantly different than our procedecessors in the areas of higher level responsibilities and eduation.
Many enlisted members are assuming responsibilities once exclusivey reserved for members of the officer corps. These increased responsibilities, both technical and supervisory, are being executed more capably because the enlisted individuals involved have a firm basis of professional understanding based upon increase levels of education.
How does the Profession of Arms subject area broaden our perspective of the military profession?
Builds an appreciation of our membership in the POA. Provides information about events and issues that dictate military missions. It also teaches and reminds as about our history and culture. It provides the foundation for NCO mentorship.
What three core objectives steer our natonal stategy process?
Enhancing our own security
Promoting democracy abroad
Bolstering America's economic prosperity
What is the primary focus of National Security Strategy?
National Security Strategy primarily focuses on the myriad of military threats that the nation must confront.
When was Airlift first used as a mechanism for National Security?
Berlin Airlift
Which command solely provides Air Mobility for the United States?
Air Mobility Command-AMC
How is National Security beneficial to National Strategy?
National Security Strategy is an extension of National Security. National Security is utilizing Air Mobility resources effectively by adhering to the National Security Strategy. This encourages prevention and limitations of terrorist activity.
Identify the three categories relative to determining a nation's interests?
Military strategist focus primarily on three categories: realative interest, their intensity and the risks involved. Intensity is extremely crucial becase it distinctly defines where the military will and will not focus its energies.
Who is responsible for determining the nation's needs and interests?
Strategists must weigh heavily the nations needs and interests. The process entails determinin what interests and what national instruments of power are available and applicable.
Identify the four levels of intensity.
Survival, vital, major and peripheral
How does National Power support National Security?
Stategy makers must match the instruments of power to the interests of the state. They must consider the interests and the instruments in existence to pursue those interests, which are matters of public policy choices. The choices are made in the political realm. Strategists must determine to what ends will the alocation of scarce of abundant resources be dispersed.
Indentify the responsibilities for each instrument of power
Military,Econimic, Diplomatic
When do strategists determine which instrument of power to utilize?
When they have identified the various levels of intensity of basic threats.
Explain how National Strategy processes support National Security?
There are four distinct areas of importance in relation to how the national strategy process support National Security. Those areas are indentified as objective and initiatives, developing military strategy, designing operational strategy and formulating battlefield stratgy.
What is the first step towards implementing a National Security Strategy?
Defining the objective and initiatives.
What is difference between military strategy and operational strategy?
Operational strategy employs the forces provided by military strategy.
Differentiate between tactics and higher levels of strategy?
Tactics govern the use of forces to the battlefield while grand strategy, military, and perational strategy bring forces on the battlefield.
How are national decisions defined?
National decisions are decisions about the content of grand strategy and the resources available to implement that strategy. These decisions are products are products of political processes within the Federal Government
What elements comprise the coordination of military strategy?
Employment, development, and deployment
Explian the coordination process.
Coordination is geared primarily to relationships between instruments of power at the grandstrategy level and refers to relationships within the ilitary instrument of power. The strategists attempt to coordinate the elements of military strategy. The strategists must consider elements such as how should the risks be manaed; should they prepare for the worst case or the mst likely case; and can one prepare for both possibilities, or would that raise the spectur of not being prepared adequately for either case.
How does Major Regional Conflict (MRC) affect National Security?
They pose a heavy demand on the US forces and definitely drive most forces requirements.
Indentify the four phases of the department planning framework for MRC?
Halting the invasion, force buldup, Counteroffensive, and ensuring postwar stability.
When does regional conflict exist?
Anytime the use of military power by force is contemplated or activated.
Define Terrorism.
The systematic use of terror or unpredictable violence against goverments, publics or individuals o attain a political objective. Terrorism has been used by political organizations with both rightist and leftist objectives, by nationalisticand ethnis groups, by revolutionaries, and by the armies and secret police of goverments themselves.
Identify two terrorist groups.
Japanese Red Army, Italy's Red Brigades, Ku Klux Klan, or Shining path of Peru
How do terrorist groups finance their vioent activities?
Drug trafficing is at the top of their list of illegal money raising activities, followed by robbery, extortion, kidnapping, blackmailing, and arms smuggling
What is the responsibility of the HIDTA Program?
The HIDTA is responsibile for the production, manufacturing, distrbution, transportation and chronic use of illegal drugs, as well as the attendant money laundering of drug proceeds.
Which drug does the intelligence community believes has been the primary narcotics threat since 1985?
Cocaine
Which drug is the most widely abused and readiy available, ilicit drug in the US?
Marijuana
How does international organized crime negatively impact our nation?
Drugs, terrorism, and organized crime are far better financed and more disciplines than previously suspectd. Drug cartels have the ability to move literally hundreds of bilions of dollars in and out of legitimate financial systems. Organized crime groups, particularly in Russia, now have amost a choke hold on the country's vast natural resources, as wel as their banks and media. Russia has been described recently by the press as a kleptocracy from top to bottom, a semicriminal State. And there are now various terrorist groups, including those being sponsred by Iran and Iraq, which are actively recruiting top nuclear scientists in ther effort to obtain nuclear weapons. Unfortunately, these areas of concern can cause our economy to weaken financially and reduce National Security while placing the US in an extremely vulnerable position.
What three risks are asociated with nuclear proliferation?
Potential losses to US forces, damge to allied nations, and escalation ot a superpower confrontation.
What are two major problems posed by biological and chemical weapons?
Biological and chemical weapons are easy to prodcue and easy to conceal.
What does Information Warfare (IW) consists of?
Actions taken to achieve information superority in suport of natioal military strategy by affecting adversary information and infomation systems while leveraging and protecting our own information and information systems. This formulation is intended to encompass military and non-military actions as well as offensive and defensive aspects. It also encompasses al levels or war from the tactical to strategic, and applies to peacetime and wartime conditions.
Describe the emphase of Offensive Information Warfare?
The manipulation of electronic infromation systems to influence an adversary's perception and behavior. This might, for example, involve disabling military and civilian telecommunication systems through computer viruses or electromagnetic pulse devices. Infiltration is however, the "maneuver of choie" since an enemy, unaware that his information sources have been comprised, wil contiue to trust them, creating opportunities for deception. Offensive IW also emphasizes the use of direct broadcast satellites, the commercial media, and "visual stimulus and illusion" technologies such as holography to conduct propaganda and subversion.
What does Defensive Information Warfare entail?
An ability to detect and thwart attempts to tamper with one's own source of inforamtion. In military sphere, this entails assuring the integrity of command and control, communications, and intelligece systems. Critical elements of civilian infrastucture such as power grids, financial networks, and telecommunications, systems must also be protected.
What is the American information infrastructure vulnerable to?
The American information infrastrcture, which the US defense communications depends, is highy vulnerable to infiltration and sabotage.
Identify the nine critical issue ares of an infrastructure?
Fragmentation of responsibility, technology, architectural framework, people, facilities, data bases, network control, threat and risk, and security in a global infrastructure.
What are the three keys to protecting the nations information infrastructure?
The key to protecting the nation's information infrastructure is to provide the ability to protect the system from attack; detect an event when it is occurring and be able to decide if it is and attack, a failure mode, or an isolated hacker; and react to the event in a way that minimizes the impact and restores and maintains capability. Protect! Detect! React!
How does MOOTW support National Security?
MOOTW focuses on detering war, resolving conflict, promoting peace, and suporting civil authoritues in response to domestic crisis.
What does Combat Operations of MOOTW include?
Typically, MOOTW involves combat operations entailing protection of shipping, enforcement of exclusion zones, counter air interdiction and attack. MOOTW involving combat, such as peace enforcement, may have many of the same characteristics or war, including active combat operations and employmet of most combat capabilites.
What is the goal of MOOTW during Noncombat?
As in war, the goal is to achieve national objective as quicly as possible and conclude military operations on terms favorable to the United States and its allies. However, the purposes of conducting MOOTW may be multiple, with the relative importance or hierarchy of such purposes changing or unclear.
When is overlapping operations MOOTW prevalent?
Overlapping operations of MOOTW is demonstrated when combat MOOTW and noncombat MOOTW is conducted simultaneously.
How do space operations support National Security?
By elimating the use of hostile forces ability to disrupt navigation signals.
What responsibilities lie within space system structure?
Space forces provide military leaders, operators and planners ith enormous force enhancement products and services that are essential in achieving rapid dominance of the battle space. Today's space systems provide key information via global communications, navigationm weather, warning, and ISR to achieve full spectrum dominance across the range of military operations. In addition, space forces afford a commanding view of operations and provide an important military advantage.
What is the AEF concept?
Improve our ability to rapidly deploy light, lean and lethal elements of air and space forces anywhere on the globe, while providing predicatbility and stability for all airmen. To meet this challenge, the Air Force assigned people and equipment from active-duty, Air National Guard and Air Force Reserve units into Air Space expeditionary forces, two crisis-response air and space expeditionary wings and five lead mobiity advantage.
What is the goal EAF?
To provide an integrated total force that is organized, trained and equipped to provide rapid responsive tailored air and space forces in support of the global engagement mission. It is designed to cope with the high tempo of operations experienced since the Gulf War.
Explain the deployment process of AEF?
Under the AEF concept almost all of the AF-active, Reserve, and guard-will be divided into 10 force packages, each with a cross-section of AF weapon system draw from geographically seperated units. Each AEF will have about 175 aircraft, and each will bemore formidable than the air forceof most nations. These AEF packages will be able to respond within 72 hours of any unexpected contingency and will be trained and tailored to meet commanders' needs in a wide range of contingency operations. Each AEF will be on call to handle contigency operation for about 90 days every 15 months-two will be on call at all times; about half of each AEF to wait on call at home bases during the 90-day window and about half to deploy.
How does EAF/AEF support National Security?
The Expeditionary Air and Space Force organization and its Air and Space Expeditionary Force tool support National Security by increaseing morale and retention among airmen, decreasing the negative effect that high operations tempo has on airmen, and presenting an organized, trained and fully equipped force to deal with threats to National Security.
What is the purpose of joint warfare and the desired outcome?
The purpoe of joint operations is to combine forces and resources under organized leadership to maintain National Security. Joint warfare does not require that all forces particate in a particular operation merely because of their availability. Joint warfare operations were designed to ensure that military objectives are achieved in the most effective and efficient manner possible.
What is considered the bedrock of US military?
The principles of war are indentified as the bedrock of US military doctrine.
What do the principles of war provide?
The principles of war provide the basis for the fundamentals of joint warfare and for the services to develop their respective doctrine, tactics, techniques and procedures.
What was the name of the Berlin Airlift operation and its significant to air transport?
Operation Vittles underlined the importance and feasibility of sustained, round-the-clock mass movement of cargo by air. It brought experience in operational techniques, air traffic control, and maintenance and reconditioning of aircraft, and proved the need for larger cargo aircraft.
What air power lessons learned in WWII were further developed in the Korean War?
The air tactics and techniques initated during that war were developed further in Korea, including the Air Force's first use of jet aircraft, the F-80 Shooting Star; to control air strikes effciently, the system of tactical air control was developed.
What was the most significant use of air power during the Vietnam War? Why?
LINEBACKER II, a very accurate and highly concentrated attack on sanctioned areas. The offensive played a key part in bringing about the North Vietnamese decision to sign the peace agreement on 15 Jan 1973.
What was the final analysis of air power from Desert Storm?
ITs swiftness, decisiveness and scope brought about the coalition's victory from the wise and appropriate application air power. Air power found, fixed, fought, and finished the Iraqi military.
What significant contribution did the following individuals make to Air Force enlisted heritage? Corporal Eddie Ward?
The Aeronautical division of the US Army Signal Corps first enlisted man and one of aviation's earliest pioneers.
What significant contribution did the following individuals make to Air Force enlisted heritage? Corporal Frank S. Scott?
First enlisted man to lose his life in an air accident.
What significant contribution did the following individuals make to Air Force enlisted heritage? Corporal Eugene Bullard?
The first Black pilot and fighter pilot.
What significant contribution did the following individuals make to Air Force enlisted heritage? SSgt Esther M. Blake?
The first woman to enlist in the first minute of the first hour of the first day that regular AF duty was authorized for women.
What significant contribution did the following individuals make to Air Force enlisted heritage? CMSgt Grace E. Peterson?
The first women to be promoted to the highest noncommissioned officer grade.
What are the duties of the following: Chief Master Sergeant of the Air Force
Represent the enlisted force at ceremoines and other social functions.
Accompany the Chief of Staff on base visits and conducting additional visits on his own
Representing the anlisted force on a variety of boards, including the Air Force Welfare, Uniform, Commisary, Army and Air Force Exchange services, Air Force Aid Society, and Outstanding Airmen of the Year boards.
Serving as a point of contact for other services and civilian organizations on the issues that affect the enlisted force. Furthermore, legislatures and policy makers at all levels of goverment offent solicit the CMSAF's point of view.
What are the duties of the following: First Sergeant
Promoting health, morale and welfare.
Maintaining discipline and standards.
Preparing and presenting squadron training and information programs.
Supervising care and upkeep of squadron dormitories.
Monitoring unit administration.
What does adhering to the standars of dress and appearance promote?
Unity within an organization, pride in oneself in the organization.
If we maintain proper wear of the uniform at all time, including in public, how will this influence the public's opinion of the military?
The public will see the military as a well-disciplined organization capable of carrying out its mission, down to the last detail, no matter how trival.
What is considered the most important benefit of drill for the military member?
Teamwork development
How do ceremonies restore morale and build espirit de corps?
It takes the cooperative effort by all members to reach a common goal requiring a great deal of discipline and practice.
What are three ways to honor the flag?
Salue it, place it in position of honor, and never dip it on any person or object
What are two elements of military etiquette?
Kindness and respect
What is the impact of gossip on the work center?
It creates a barrier of effective communications that inhibits productive work and accomplishment of the mission.
What is the purpose of the military salute?
Sauting is a significant symbol of the military proffession recongnized as a mark of a well-trained , disciplined military member. It serves as a greeting and as an acknowledgement of being a member of the profession of arms.
Where is the first and second place of honor?
The first place of honor is always on the right and the second place is that of being in front or "going first"
Define the aspects of wellness.
exercise, nutrition, managing your weight and stress, not smoking, keeping curent on immunizations and physical chack-ups.
What is the purpose of aerobic exercise?
Benefical changes occur in the heart, lungs, vascular system, and other tissues of the body. Your body becomes more efficient in moving air into and out of the lungs as your hearts' pumping efficiency increases with less effort. The blood and muscles are better in transporting and utilizing oxygen.
What benefits do you gain from strength trainig?
Stronger muscles, greater endurance of movement, improved alignment and muscle balance, heart rate, and beter physique.
What is the purpose of the warm-up phase?
Producing a physical state of readiness by gradually increasing the breathing, heart rate, and body temperature to prime the muscles for upcoming activity..
Explain the FIT concept.
It stand s for Frequency, Intensity, and Time
How does dehydration affect your exercise workout?
the consistency of your blood thickens which causes the heart to work harder to pump thicker blood out to the body.
What are the 6 major categories of nutriens?
Carbohydrates, protiens, fats, vitamins, mierals, and water
What is the most effecient method to achieve permanent weight loss?
Decrease your calorie intake and increase you calorie output.
What causes stressful events to become a problem?
Stressful events themselves are not harmful; it is the inability to cope with too much stress that creates problems.
Explain how stress can be positive.
It can serve as a motivator or intiator for activity.
What are the effects of smoking?
Lung disease, high blood pressure, cancers of the mouth, throat, and bladder, stomach ulcers, and birth defects
What factors influence maintaining a healthy lifestyle?
Living and working enviroments, inherited characteristics, and medical care you've recieved.
What are some responsibilities a military citizen has in maintaining state of well being?
Eat healthy, exercise regulary, get plenty of sleep, abstain from smoking, and have effective methods for managing stress.
What is the purpose of the warm-up phase?
Producing a physical state of readiness by gradually increasing the breathing, heart rate, and body temperature to prime the muscles for upcoming activity..
Explain the FIT concept.
It stand s for Frequency, Intensity, and Time
How does dehydration affect your exercise workout?
the consistency of your blood thickens which causes the heart to work harder to pump thicker blood out to the body.
What are the 6 major categories of nutriens?
Carbohydrates, protiens, fats, vitamins, mierals, and water
What is the most effecient method to achieve permanent weight loss?
Decrease your calorie intake and increase you calorie output.
What causes stressful events to become a problem?
Stressful events themselves are not harmful; it is the inability to cope with too much stress that creates problems.
Explain how stress can be positive.
It can serve as a motivator or intiator for activity.
What are the effects of smoking?
Lung disease, high blood pressure, cancers of the mouth, throat, and bladder, stomach ulcers, and birth defects
What factors influence maintaining a healthy lifestyle?
Living and working enviroments, inherited characteristics, and medical care you've recieved.
What are some responsibilities a military citizen has in maintaining state of well being?
Eat healthy, exercise regulary, get plenty of sleep, abstain from smoking, and have effective methods for managing stress.
How can you be a wellness role model?
Your commitment to high degree of wellness wil provide an example for subordinates to follow. As a supervisor you need to be out in forefront, leading the way for those you supervise.
How does affective stress management help us as military citizens?
We're better able to deal with stressful situations by first recognizing them and then managing our time and controling our emotions when the situations occur.
What is some "common" meanings of ethics?
Ethics is knowing the difference between right and wrong; ethcs is what is used to determine what action to pursue; ethics are the standards by which we act; ethics are our behaviors; ethics are our adopted attitudes and beliefs.
List examples of written forms of our military code of ethics.
The Oath of Enlistment, UCMJ, the Code of Conduct, DOD reg 5500.7-R, Joint Ethics Reguation
Based on AFI 36-2909'sassertions concerning professional relationships, what are some inferences we can make concerning unprofessional relationships?
Unprofessional relations are deadly to the organizations, create distrust, destroy communication, foster disrespect, and distract from mission.
How do Fraud waste and abuse differ from each other?
Fraud is the delibrate attempt to decieve or deprive the AF of something of value. Waste is the extravagant, careless, or needless expenditure of AF resources. Abuse is the intentional wrongful or improper use of AF resources.
Why is "Integrity first" first?
Integrity is essential. It's inner voice of self-control and starting point in everything we do in the AF.
Why is "responsibility and accountability" an important tenet of integrity first?
No person of integrity tries to shift the blame to others. A person with integrity does not take credit for the work of others.
Why is "faith in the system" an important tenet of service before self?
It is important to believe that the processes and people in place will do the right thing, that jutice in the end will prevail, and that others will act responsibly in their actions. When we lose faith in these systems, we start to adopt a view that our way of doing things is better; we start to determine these systems for our own personal reasons; and our subordinate may be tempted to follow suit.
What are some examples of AF "systems" we trust?
Enlisted Evaluation System, decoration system, promotion system, UCMJ,supervisors supervising thier people properly, chain of command, IG system
What are some of the important milestones in the of the code of conduct?
-Aftermath of Korean Conflict
-1955,Executive Order 10631
-review done after Vietnam conflict
-1977 Amended article V
- In 1988 launage was changed to become gender nuetral
Define "parole" in the context of prisoner of war?
Parole is a promise by a prisoner of war to a captor to fulfill certain conditions, such as agreeing not to escape nor fight against once released, in exchange for such favors as relief from physical bondage, improved food and living conditions.
Why does the enemy use "parole"?
To gain favor in hopes of gaining military inforamtion.
Define three general types of hostile detention.
-Hostile goverment detention
-Hostile goverment-sponsored terrorist detention
-Independent terrorist group detention
What are the key points of Article IV?
-Even in captivity we are to carry out our responsibilities and exercise our authority.
-Senior person, regardless of branch of service, must take control
-Without discipline, camp organization, resistance, even personal survival may be impossible
-Communication breaks down the barriers of isolation that he enemy may attempt to construct
What is the purpose of LOAC?
A broad set of rules defining how war is fought. The rules are generalized rather than extremely specfic, and are designed to apply to any armed conflict. Their purpose is to prevent unnecessary loss of lives or destruction of property on the battlefield.
What forbidden targets covered by law?
-Noncombatants
-villages, towns or cities
-civilian and private property
What forbidden tatics are covered by law?
-Firing on enemy soldiers after their offer surrender
-using civilians as shields
-using posion
-altering weapons or ammo to cause undo suffering
Under LOAC what should your response be if given an order which would result in a crime?
You are not required to cary out the order; you are required to stop the act from occurring and report it to your chain of command.
According to the text, what are some characteristics of leadership?
-Leaders, lead
-Leaders are not always on top
-leaders motivate others
What measurement tools are available to assess leadership skills?
Scores of assessments, evaluations, tests, indicies, surveys ect.
In developing an effective time management plan, what two step plan can you use?
Establish a "To Do" list
Prioritize your tasks
Expalin the A-B-C Priority system.
Categorize your tasks by evel of importance. A-have to do, ASAP; B-not as urgent; C-nice to do
What is the key to prioritizing tasks?
To establish and focus on the 20% of the "80-20" Rule
How does time management impact work center effectiveness?
It leads to efficiency and increased productivity
Name a key element to keep in mind when organizing your desk or workstation.
Consider level of organization a structured work area contributes to productivity
How can you use delegation as an effective time-saving technique?
By distributing a portion of your workload to others, you can delegat the lowest priority tasks that are challenging you can enhance subordinate training.
What planning tools are available to help you manage your work center responsibilities?
Calanders, planners, organizers, and personal digital assistans.
What is recongnized worldwide as one of the biggest time-wasters?
The telephone
Regarding time management, how do we fulfill our responsibilities as NCO's and demonstrate our adherence to the AF core values?
By properly managing our time, we make a postive impact on our work center.
What programs should we be actively involved in to maintain a high degree of proficiency in our speciality?
Programs offered through education services, with special emphasis on career development courses and the CCAF program.
In meeting the objective of PME how does time management help?
Effective time management can improve our performance by helping to free up time that can be used to increase our knowledge about the AF as a profession and the role we play in it.
What is the definition of stress?
The reaction or wear and tear our bodies experience to an external demand place by our continually hanging enviroment; it has physical an emotional effects on us creating positve and negative feelings or behaviors.
What does GAS stand for and what are its three stages?
GAS stands for General Adapation Syndrome. The three stages are Alarm reaction, Resistance, and Exhaustion.
What is social density and how can it create stress in the workplace?
An individual's requirement for personal space is frequently violated because of overcoming, stress can result.
What are the 4 variables related to stress intensity levels?
-personal perception
-social support
-focus of control
-behavior or personality types A&B
What are the seven subcategories of organizationa; stressors?
-Job stressors
-role stressor
-enviromental stressors
-interpersonal stressors
-organizational stressors
-change stressors
What does organizational structure and change stressors stem from?
From the level of decision making and the magnitude of rules and regulations
Why do extra-organizational stressors need to be addressed?
If left undetected or addressed, they can build up and cause problems, either alone or in concert with organizational.
What are the 3 outcomes of distress?
a combination of physiological, psychological or behavioral outcomes
What is the most common behavioral reaction to stress seen in the workplace?
Alcohol consumption
How is an organization impacted from the behavior of personal distress?
It can impact quanity and quality of work produced and result in abuse of equipment, waste of resources and supplies.
What are the two goals of stress management programs and methods?
To provide individual and/or organizational health and to minimize individual and organizational distress.
What is the purpose of individual stress management methods?
To change your vie of potential stressors, altering the response pattern and treating specific problems caused by stress.
How does an individual accomplish overload avoidance?
Identify and avoid busy work, delegate or empower when possible, learn to say no, attempt to negotiate reasonable deadlines.
What are organizational stress methods used for?
To help members adjust to and manage those stressors which cannot be removed.
What are the benefits of increased subordinate involvement?
-Reduction in tardiness and absenteeism
-improvement in supervior subordinaate relation
-greater acceptance of change
-greater ease in handling subordinates
-greater buy-in to decisions made
What is the definition of discipline as it relates to the AF?
A speific type or pattern of behavior intend to ensure work center effectiveness and mission accomplishment brought about by a state of order and obedience.
How does discipline affect the AF culture?
Negative-a unit that experiences several disciplinary problems, mission effectiveness and team cohesion is endangered.
positive: well-disciplined unit is likely to see mission carried out with minimal problems
Why is the status of discipline important to the AF?
Disciplinary status makes a statement about the health of a unit and the individual in the unit.
Explain how substance abuse impacts productivity.
Decline in productivity due to members being impaired by the substance and effects and distractions resulting from the abuse.
Explain how time in the work center is impacted by substance abuse.
The affect member most spend more time away from the work center in order to take care of the problem. Thus making it more difficult in meetin suspenses.
How do the negative impacts on time and productivity in the work center impact the work center morale?
Others in the work center must do more to attempt to compensate for the person dealing with a substance abuse problem. They must work longer hours and morale begins to decline as workers feel overwhelmed.
Give an example of a potential safety mishap that could result due to substance abuse in your work center.
Provide a personal example focusing on a potential safety mishap that could occur as a result of substance abuse.
Describe the steps you should take as a supervisor to prevent abuse in your work center.
Educate and explain policies
Deglamorize the use of alcohol
Lead by example
Explain how substance abuse impacts productivity.
Decline in productivity due to members being impaired by the substance and effects and distractions resulting from the abuse.
Explain how time in the work center is impacted by substance abuse.
The affect member most spend more time away from the work center in order to take care of the problem. Thus making it more difficult in meetin suspenses.
How do the negative impacts on time and productivity in the work center impact the work center morale?
Others in the work center must do more to attempt to compensate for the person dealing with a substance abuse problem. They must work longer hours and morale begins to decline as workers feel overwhelmed.
Give an example of a potential safety mishap that could result due to substance abuse in your work center.
Provide a personal example focusing on a potential safety mishap that could occur as a result of substance abuse.
Describe the steps you should take as a supervisor to prevent abuse in your work center.
Educate and explain policies
Deglamorize the use of alcohol
Lead by example
Why is documentation so important to you and the subordinate in the identification phase of a substance abuse problem?
It provides the experts the information needed to help the person deal with the substance abuse problem. It also helps ensure the appriate punitive measures are carried out.
Describe the supervisor's role during the intervention phase of a substance abuse problem.
Communication with the individual about the observed behaviors leading you to believe there may be a substance abuse problem, proper and timely referal to the proper agency, and direct involvment and genuine concern during the treatment phase.
define ORM
A systematic approach to optimizing risk to support the best mission outcome.
List the principles of ORM
-Accept no unnecessary risk
-make risk decisions at the appropriate level
-Accept risk when benefits outweigh the cost
-Intergfate ORM into AF doctrine at all levels
What are some factors to consider in when determining if benefits outweigh the cost?
A comparision of time, money, quality, and perceptios should be made.
What step of ORM deals with prioritizing the control measure?
Step 3 analyze risk control measures
What is the purpose of step 1 of the ORM?
to identify as amny hazards in the process as possible
Why is ORM not just a safety program?
Safety is one consideration in the ORM, but it is a continuous process designed to detect and assess risk using safety as one of the many considerations.
Explain the behavior model.
A person feels a need and sets a goal to fulfill that need. A person then acts in a way that will accomplish the goal. The behavior will provide feedback to help the person determine if the goal is being met or not. If the goal is blocked or not being met, a different set of behavior may be carried out in order to continue trying to attian the goal.
How do coping behaviors impact you as a leader?
Understanding coping behavior will better prepare you to deal with the successes and failures of your subordinates.
Explain the role of learning in behavior.
Learning is the process that conditions us to react to a given situation or process a given set of information in a certain way. Learning helps us to gain an understanding of right and wrong and helps us to respond accordingly.
Explain the differences in between Herberg's and McClelland's motivational theory
Herzberg's theory asserts that job satisfaction and disatisfaction are caused by different work related factors called hygienes. Worker dissatisfaction occurs when these hygienes are lacking. McClellend's theory states that three critical needs, power, affiliation, and achieveiment may be fulfilled through the organization. the organization can place you in charge of something or someone, social and interpersonal activities satisfy the achievement need, and reaching a goal fills the achievement need.
According to Vroom's Expectancy theory, how does motivation occur?
Motivation occurs because a person assigns meaning or value to what they see or percieve as a realistic outcome based on their behavior. This type of motivation is very strong because the value is often determined by the person who is doing the behavior instead of the person providing the reward.
How do aspirations fit into the behavior process?
Aspirations are a motivational force that play a role in our long term goals and have an interactive relationship with our needs and behavior in reaching that goal. Aspirations help us to learn things and better ourselves in our effort ofgoal attainment.
Explain the role of personality in the behavior process.
Personality motivates us and impacts how we are typically going to respond to any given situation. Our personality is made up by many traits and, often times, is determined by how others see us.
Define "team" and "group dynamics"
Webster's Dictionary defines team as, "a group organized to work together." Group dynamics is an ongoing process involving interaction of individuals within a team to achieve the desired objective.
How are team goals developed?
Team goals are developed through a group process of team interaction and agreement in which each team member is willing to work toward achieving these goals.
What must a team do to be effective, and how is the effectiveness measured?
Team members must actively participate, provide feedback and partake in the decision making process. Measure effectiveness by observing leadership being shared, conflict addressed, resources maximized and creativity encouraged.
As a supervisor, what techniques would you use to get your subordinates to percieve themselves as team members?
Communicating effectively, conveying work center goals as team goals, and ensuring team members know their roles in and how they contribute to mision accomplishment.
What are task elements?
Task elements are those actions associated with accomplishing the team 's specific task, solving a problem or accomplishing a goal.
List the categories of non-task elements.
Personal indentity in the team, Relationships among team members, and Identification within the organization.
What effort is necessary in team building?
The effort in which a team studies its own process of working together and acts to create a climate that encourages and values the contributions of team members.
Name the most important responsibility of a leader and how it is accomplished.
To develop an exciting vision for the team to achieve. The objective will be accomplished through the cooperation of the team members.
Team members must do what in order to accomplishdesired results?
Build commitment, trust and support for one another
One important attribute is necessary for long-term goals. What is this attribute?
patience
What conditions must be met for team building to be successful?
High level of interdependence among members; team members working on important tasks must have a commitment; and team work must be a critical aspect to achieve the desired result.
List the stages of team development.
Forming, storming, norming and performing
Which stage is known as the exporation period, and what behaviors are associated with this stage?
Forming stage. Behaviors are being cautios, exploring boundaries, being non-committal, having hidden agendas, having little to no group identity, forming cliques, and feeling a need to be liked.
In which stage is flexibility the key and hierarchy of little importance?
Performing stage
What is the definition of conflict?
disharmony brought about through differing behavior, aims, or methods
Define "team" and "group dynamics"
Webster's Dictionary defines team as , "a group organized to work together." Group dynamics is an ongoing process involving interaction of individuals within a team to achieve the desired objective.
How are team goals developed?
Team goals are developed through a group process of team interaction and agreement in which each team member is willing to work toward achieving these goals.
What must a team do to be effective, and how is the effectiveness measured?
Team members must actively participate, provide feedback and partake in the decision making process. Measure effectiveness by observing leadership being shared, conflict addressed, resources maximized and creativity encouraged.
As a supervisor, what techniques would you use to get your subordinates to percieve themselves as team members?
Communicating effectively, conveying work center goals as team goals, and ensuring team members know their roles in and how they contribute to mision accomplishment.
What are task elements?
Task elements are those actions associated with accomplishing the team 's specific task, solving a problem or accomplishing a goal.
Describe the difference between positive and negative conflict.
During positive conflict, indiviuals with differing points of view and personalities show mutual respect for each other's thoughts and feelings. Positive conficts result in positive outcomes. During negative conflict individuals often view others as adversaries. People become very concerned about protecting themselves and attempt to win at all costs.
Explain how managerial behaviors can cause negative conflict in the organization.
Managerial behaviors cause conflict when the leader is not properly using the influence he or she has over others. The failure to make decisions or delegate at the appropriate times slow progress and creates an enviroment for disagreements and conflict.
Describe the factors to consider before deciding on a conflcit management technique.
Who you are dealing with; their traits and position.
What is at stake
The situation, urgency impacts your decision
Explain how collaboration impacts organizational performance.
It attemps to satisfy both parties. It makes the best use of both sides, resources, talents, and ideas. It can result in a win position for both groups and in many cases the organization enjoys a more solid solution or outcome to the problem.
How does the 5-Step approach help to positvely manage conflict?
Managerial behaviors cause conflict when the leader is not properly using the influence he or she has over others. The failure to make decisions or delegate at the appropriate times slowsprogress and creates and enviroment for disagreements and conflict.
Why is assertiveness effective in overcoming barriers to conflict?
Assertiveness is effective in overcoming barriers because assertive people personify strong self-esteem. They are often risk-takers and even-tempered. They don't allow someone else to control their future. Rather than consitently waiting for others to start resolving confict their way, an assertive person puts control of the situation into his or her own hands. Assertiveness is not aggression because the indivual is acting from differing points of view and aim to resolve the conflict for the betterment of theteam rather than himself or herself.
How does cross-training contribute to reducing the potential for conflict in an organization?
By giving people a better understanding and appreciation for other positions and processes in the work center. This understanding helps the person see and accept differing points of view and lends itself to the individual being empathetic when dealing with others.
Describe how conflict management impacts organizational performance.
Conflict managment improves efficiency and effectiveness by allowing workers to focus on their job. It fosters an environment of open communication where creative thinking occurs. This creativity and open communication helps in reaching organizational goals and building individual relationships within the work center.
What are the consequences to the organization of not properly managing conflict?
Improper conflict management resuts in poor organizational performance because communication breaks down, improvement opportunities are lost, and morale decreases. Problemsbecome more serious and more difficult to fix, resulting in time having to be taken from the job and used to resolve the conflict.
Define organizational effectiveness.
Attaining or surpassing of objectives and tasks dealing with mission accomplishment
Describe Interpersonal situational factors
Personal relationships among supervisors and subordinates, aupervisors and superiors, and supervisors and other supervisors. The affect and influence leadership under the following conditions:(1) a strong personality encounters a weak personality, (2) someone with ambition deals with another who seems to lack ambition, (3) expectations each for the other, (4) physical stature is unequal , and (5) when an aggresive person interacts with a passive person.
Dscribe Structure of job or organization situational factors
Some organizations such as fire departments require much more directive styles of leadership. More highly technical or research jobs may require more delegating or empowering.
Describe Time situational factors.
The time an individual has to act can have a major impact on situational leadership. In an emergency situation, the supervisor would likely revert to more directive styles in order to save lives and resources. A supervisor with an urgent mission in a base exercise might be more demanding than someone planning next year's company picnic.
Describe Outside influences as situational factors.
Outside influences include socail issues and movements that will affect attitudes of subordinates and supervisors alike, enviromental conditions, social unrest and current world
Describe Awareness of self as a situational factor.
Awareness of self involves your leadership inclinations and tendencies? How you prefer to lead subordinates?
Describe directive behavior.
Directing refers to the extent to which a leader engages in one-way communication. The supervisor spells out the follower's role and clearly tells the subordinate what to do, where to do it, how to do it, and when to do it, and closely supervises the subordinates performance. This doesn't mean the supervisor has to be short tempered or have a nasty attitude. Directive behaviors are those a leader will take to accomplish the task. In other words, they are task-oriented behaviors.
Explain Situational Leadership development level
D1
Low competence/high commitment:The D1 lacks or has little skill and knowledge to do the task, but is eager to try it anyway. For example, a subordinate diagnosed as a D1 could be compared to an individual who recently arrived at his first duty station. The person has a lot of enthusiasm for entering a new lifestyle and being part of the US military forces, but has none of the job skills necessary to be successful.
Distinguish betwenn the Situational Leadership concepts of competence and commitment.
Competence is the degree of knowledge or skills possesed by the subordinate. It is gained from education, training and/or experience. It should also include any transferable skills the subordinate may have such as abilities develop in other jobs which apply to the particular task at hand. Commitment is a combination of both confidence and motivation. Confidence is a person's self-assurance that leads to the feeling of opion that, "Ican do a task well and without supervision!" Motivation is a person's interest and enthusiasm for doing a task.
Explain Situation Leadership level D2.
Low competence/low commitment
Explain Situation Leadershop level D3
High competence/variable commitment
Explain Situational Leadership level D4.
High competence/high commitment
Explain Situational Leadership style: Directing
Manger will exhibit more directive behavior; provide specific instrutions, control task accomplishment, make most of the decisions and closely supervise workers. Using the S1 style assumes the leaders/managers/supervisors, solve problems generally by themselves.
Explain Situational Leadership style: Coaching
Manager still decides what the game plan will be and directs task accomplishment, but may consult with subordinates or ask for their ideas. The manager/leader/supervisor will be the one who idnetifies problems, sets goals and evaluates the work accomplished
Explain Situational Leadership style: Supporting
Increase Supportive Behavior and a decrease in Directive Behavior. The leader/manager/supervisor using this style act toward subordinates with more two-way communication involving subordinates in problem solving, process improvement and decision-making. In addition, using this style involves discussing with the subordinate what needs to be done and allowing the individual to decide how, when, where, ect. to accomplish the job.
Explain Situational Leadership style: Delegating
The Leader/manager/supervisor
assigns responsibility to the subordinate and then backs off. Many refer to this as "Empowerment It's not the case that low direction and support means no direction and support
Describe situations in which the directing style is appropriate.
When you have a D1
Emergency situation
Short timeline and your follower is a D2 or D3
Describe situations in which the coaching style is appropriate.
Dealing with D2, a person with some competence, but not all the skills
Working with D3 who is slipping or regressing because his skills are rusty, his attitude is poor or he's lost sight of the goal.
Describe situations in which the supporting style is appropriate.
When the person has the skills needed to do a task, but is a little insecure or lacks confidence. It could also be used with someone who has the skills relevant to doing the task, but doesn't care.
Describe situation in which the delegating style is appropriate.
With D4-motivated, confident, eduated, experienced, self-directing, self-supporting persons- subordinates wiht high competence and high commitment. Other appropriate situations are with D3s, who have all the skills for the task , when you have long timelines, low stakes and built-in reinforcement
How does the subordinate benefit when Situational Leadership is practiced?
It cultivates overall positvebehavior-Subordinates react to their supervisor's behavior. If provided specific goals and proper direction and support, they'll respond positively. Developmant-taking people through the Situation Leadership development process, you'll develop both their competence and their commitment.
How does the organization benefit when the Situational Leadership model is followed?
Training and development of subordinates will be more organized. Production will be easier to manage because everyone will know the goals, understand what they need to do to reach those goals, and when they reach the D3 and D4 levels, will contribute more effectively and enhance mission accomplishment. Fulfillment of NCO responsibilities is easier making management of work-center more efficient.
What are the two objectives of performance management?
The first objective is to provide appropriate and effective performance feedback. The second objective is to provide a long term record of subordinate performance for use in making personnel management decisions.
Give an example of each objective of performance management.
Conducting the intial, mid-course, or follow-up performance feedback is an example of the first objective. A completed EPR is an example of the second objective.
How does knowing yourself contribute to performance management?
Helps you to deal with your subordinates because you know you are going to respond to likely situations in your work center.
In regards to knowing your people, why is it important to match personal interests with jobs?
It can help in preventing problems such as boredom or complacency, by putting the right people into the right job. Along with interests, special skills or aptitudes should be considered before any job assignment is made.
Explain how supervisors can get to know their subordinates.
Acquire biographical information by communicating with the subordinate and asking about interests, past experiences, previous employment, needs and values and their own expectations of the job and work center.
Explain the limitations of a job description
1. Activity oriented rather than result oriented.
2. Subordinates may see job description as defining the limits of their job often refusing to do anything not listed in the descrition.
What elements should be addressed in order to write an effective performance standard?
Performance standards need to be specific, observable, and measurable.
Why should you monitor over a period of time long enough to determine your subordinates typical performance?
Determining the subordinates typical behavior will give the evaluator a more accurate picture to make decisions on. It also makes it easier to provide effective feedback because the supervisor will know the behavior and performance levels of the subordinate.
How do common evaluation pitfalls impact your evaluations?
Pittfalls bring bias, closed mindedness, and logical errors into the actual evaluation. These pitfalls essentially result in an unclear, inaccurate evaluation of the subordinate's performance.
How does preventative feedbacks help your subordinate?
They help start a new relationship off right. It provides the expectations and standards in which the subordinate will be measured by. This type of feedback sets the subordinate up for success by helping him adjust to his new enviroment.
Explain how properly conducting the feedback session strengthens organizational effectiveness.
It will let the subordinate know if they are meeting, exceeding, or failing to meet the standards that have been established. The session will also let the subordinate know why it is happening and a plan to continue or modify the behavior will be developed. This gives the subordinate the direction they need in order to be able to fully contribute to organizations processes.
When should you refer your subordinate to other people or agencies for follow-up feedback?
When you determine the problem is too much for you to handle or you do not know enough about the issue to help the subordinate a make a solid informed decision, you should refer the person to the agency best able to help.
What is the difference between performance feedback and counseling?
Performance feedback's main focus is how well the person is doing in regards to assigned tasks and as items such as personal issues, discpline problems, and career decisions.
Explain why the nondirective counseling approach is often the preferred method of counseling.
It puts the responsibility for a solution on the shoulders of the subordinate. This is effective because if conducted properly, this approach usually results into a higher level of open, honest communication. The commitment of the subordinate is greatly increased because the often take pride in ownership of the solution that was developed.
How does effective counseling strengthen organizational effectiveness?
It Provides guidance and direction for the subordinate resulting in them becoming a more well rounded and fully developed member of the Air force. Counseling fosters teamwork and opens the lines of communication necessary for a solid supervisor-subordinate relationship.
Expalin how you can improve your subordinate when developing an improvement plan.
By buildung on their strengths to develop a good foundation of motivation. Building on strengths helps to minimize and elimate weakness in subordinate.
How does job rotation contribute to the development of the improvement plan?
It is helpful because it prevents complacency and boredom. It also helps you to make full use of your subordinates because they are able to learn about more areas within the work center and their career field.
What are some things to consider as a supervisor to improve the situation while developing an improvement plan?
You should make sure you are not over or under supervising; also you should maintain good situational awareness of the happenings with your subordinates and your work center.
What are the 4 change levels?
Knowledge
Attitudal
Behavior
Group /Organizational
Explain why organizational change is a challenge for a manager/supervisor.
Changing established mindset in a multitude of people.
Briefly describe each of the change cycles.
There are 2 change cycles- directive and participative. The directive change cycle is from the top down approach, while the participative change works from the bottom up.
Provide an example of when you would implement each of the change cycles.
Military managers would use directive change in most cases. However, participative change should be used whenever possible. In a work section comprising achievement-oriented individuals with a high degree of knowledge, the preferred method would be particative. Depending upon the situation and mix of people in your individual shops, you may have the opportunity to use both.
What are some advantages/disadvantages of each of the changes cycles?
If you choose the wrong change cycle, it can tend to demotivate your subordinates. In highly-motivated, well-educated and task-oriented work section comprising seasoned hard-chargers, directive change may not be the best approach. In like fashion, participative change might never be realized among a work section staffed by one-stripers.
Identify each of the roles in a change process.
Change sponsor
Change agent
Change target
What are organizational norms? What comprises each?
The are four organizational norms. The technology norm includes computers, test equipment, weapons systems ect.; the task norm includes general procedures, job steps, checklists, ect.; the struture norm includes administrative procedures, evaluation systems, ect.; and people norm includes technical or leadership training, new jobs, ect
What role might the core values play in effecting change?
"Service before self" encourages faith in the sysytem; "Integrity First" encourages responsibility and loyalty; "Excellence In all We do" encourages a quaility effort.
What are the stages of the change process?
Unfreezing
changing
Refreezing
Explain the responsibility an NCO has to each subordinate during the change process.
You have the responsibility to create a positive atmosphere through which each of your subordinates will feel that change is needed and will be supportive of the process. Concurrently, as NCO supervisors, managersand leaders, you must anticipate and deal with any resistence to change. In so doing, you must gain familiarity with and be able to identify each of the following six groups of personalities in your organization, early adopters, early majority, late majority, late adopters, and the diehards. You must realize that people are your single greatest asset, and concentrate your efforts upon those who are willing to "get with the program".
In Step 1 of the six-step problem solving process, how does recognizing the problem contribute to work center effectiveness?
The proper completion of Step 1 is very important because it breaks down the elements of the individual goal, and obstacle, identifies the problem that needs to be solved. By knowing what the problem is, those involved can begin to find a workable, permanent solution. As the problem is solved, work center personnel are able to focus on the job and mission accomplishment rather than the problem.
Why is it important to gather data at the right point during the six-step probem solving process?
Facts are known truths used to make sound decisions. By knowing what the problem is, those involved can begin to find a workable, permanent solution. As the problem is solved, work center personnel are able to focus on the job and mission accomplishment rather than the problem.
In step 3 of the six-step problem solving process, which two techniques are used to generate a list of possible solutions?
Brainstorming is very effective technique used to generate many possible solutions to a problem in a very short period of time. Creative thinking, like brainstorming, promotes freethinking of ideas by changing or recombining old ideas into new possible solutions to problems. These activities provide the problem solvers with material to work with.
How do you know if a possible solution is feasible?
If resources such as time, money, and material are available, a solutions mey be feasible. You must also ensure you have the authority to implement a solution in order for it to be a feasible proposal.
What should you do if you have more than one feasible and acceptable solution to choose from after performing Step 4?
If you have more than one solution once you reach Step 5, you may want to get input from others to help choose the best solution. You can also consider combining the ideas to find the best solution.
Describe the impact that not following-up on the implemenatation of solution to a problem (Step 6) would have on a workcenter.
Not following-up on the implementation of the solution could result in not ever determining if the solution chosen in Step-5 acually worked. It may also result in the loss of opportunities to learn from mistakes made because of poorly choosen solution or a needlessly costly implementation. Follow-up provides the definitive information you are looking for and expect to see.
Explain how your use of the six-step approach to problem solving can impact you as a supervisor.
By properly utilizing the problem solving process, you will be better able to resolve problems with your subordinates. This will result in your credibility being reinforced and open lines of communication betweeen you and your subordinates. Using this process will also give you more experience that will help you to accept and handle increased levels of responsibility.
According to Hersey, Blachard and Johnson what three skills are requiste to leading?
Diagnosing, adapting and communicating
What two key aspectc should you focus on when you are Diagnosing an organization?
Status of people and status of environment
What four categories are used by the US Marine Corps to gain a complete picture of the status of its people?
Morale, Esprit de corps, discipline, and proficiency
As a leader, what two areas must you look at when assessing the organizational environment?
Resource availability (human, financial, physical and information)
Leadership action (establish dirction and priorities, creaitn policy, making decisions and providing information)
What type of leader exhibits a high task, low relationship style?
The Authoritarian leader exhibits a high task, low relationship style. This type of leader tends to be autocratic and ridgid, allowing for little deviation from the schedule.
What type of leader exhibits a low task, low relationship style?
The Team leader exhibits a high task, high relationship style. This type of leader is not afriad todive right in and usually leads by example.
What type of leader exhibits a low task, low relationship style?
Impoverished leader exhibits a low task, low relationship style. This type of leader is notorious for delegating, then disappering, leaving subordinates to fend for themselves.
What type of leader exhibits a low task, high relationship style?
The country club leader . This type of leader uses reward power as the motivating force.
What are the two categories of leadership power?
Personal and Position
Name the four types of position power.
Coercive
Connection
Reward
Legitimate
What AFI states the NCOs are delegated authority necessary to exercise leadership commensurate with their rank and responsibility?
AFI36-2618 The Enliste Force Structure
Name the three types of personal power.
Refernt power
Expert power
Information power
What are the key attributes of a role model?
Integrity, commitment, and mentoring
What term is used to describe a supportive relationship, where a senior member of an organization counsels, coaches, teaches, and provides feedback to junior member? What is the term used to describe the subordinate in this relationship?
Mentoring; proteges
Technical proficency, as a leadership tenet, is most closely related to which AF Core Value?
"Excellence in all we do" is most closely related to the technical proficiency tenet
When should you understand the capabilities and limitations of your organization?
When developing objectives, creating priorities and assigning tasks.
Into what two categories is planning usually divided?
Strategic and operational
Which planning category will most commonly be used by NCO's on a daily basis?
Operational planning, since it will be used most often by NCOs on a day-today basis.
What are the five steps in the planning process?
Analyze the mission; establish goals; identify alternatives; select the best alternative; implement the plan
As an Air Force supervisor, you will manage budgets at different organizational levels and with varying degrees of control. Identify and describe the two areas mentioned in the text.
The Responsibility Center, an orgaizational department under the direct supervision of a single individual solely responsible for its activities, the Cost Center, the lowest level wherre supplies are used is usually the flight or work center in an organization.
Describe the purpose of the Unit Personnel Management Roster (UPMR).
Which organizational document lists the people assigned, projected losses and gains, and should accurately reflect the Unit Manning Document (UDM)
What does the Unit Manning Document (UDM) tell you?
This document tells you the number of people authorized, the Air Force Speiality Codes (AFSCs), position numbers and total number assigned to your work center.
What are the primary professional development programs for enlisted people?
PME Courses
Define Organizing as it pertains to the functions of management.
The process of dividing work into manageable sections and coordinating the results to serve a purpose.
What three approaches to job design are discussed in your text?
Job rotation
Job enlargement
Job enrichment
Briefly describe job rotation
The practice of periodically shifting workers through a set of jobs in a planned squence.
Briefly describe job enrichment
the process of upgrading the job-task mix in order to increase the potential for growth, achievement, responsibility and recognition
Briefly describe job enlargement
The allocation of wider variety of similar tasks to a job in order to make it more challenging
What is the main purpose of the controlling function?
Organizational activities are regulated so that the elements of performance remain within acceptable limits
What are the four steps in the controlling process?
Establish standards of performance; measure actual performance; compare performance standards; evaluate performance and take action
How does your text describe the leading function?
Leading involves harnessing our personal and perfessional traits to influence others to accomplish the mission.
What is effective planning?
In order for planning to be effective, it requires vision and the ability to communicate that vision to other people.
How would you describe effective organizing?
First, an understanding of the organizational structure and secod, an ability to convince your people that cross utiliztion is best for them and the Air Force. In order for controlling to be effective, it requires an understanding of performance standards as they pertain to mission accomplishment and an ability to see what kind of controlling mechanisms are best. There is a balance between over-control and under-control. That balance is based on the dynamic relationship between people, mission, and the situation at hand.
How are the concepts of communication preparation universal?
The basic philosophy and guidance for effective writing and speaking are the same. Both involve getting started with the communication, subject research, support selection, and organizating.
What is effective communication?
Any communication that results in the reciever interpreting your message as you intended.
For what three reasons do we generally try to communicate with each other?
We communicate to direct, influence or inform our audience
Explain the two audience concept as it applies to communication.
Every communication has a sending and a recieving audience. The sending audience is the group we represent, while the recieving audience is the group with whom we are communicating.
Name four resources for researching your subject.
Library, internet, refrence book, and individuals
List five categories of reference tools.
Almanacs, Dictionaries, Encyclopedias, Thesaurses, E-resource
List the 5 types of support
Definitions
Examples
Comparisons
Testimony
Statistics
In what manner did Socrates describe a speech?
socrates analogized the parts of a speech to the body of an animal having a head (introduction), body, and tail (conclusion).
Name 5 different patterns used when organizing a presentation.
Topical; time or chronological: reason; problem-solution;spatial or geograpical.
Describe mind-mapping.
Brain strorming activity in which you allow your unorganized thoughts to flow onto paper, conecting like items/thoughts as you progress.
What outlining formats are mentioned in this lesson?
Scratch; formal; informal; and talking paper.
What do the terms "faulty analogy", "asserted conclusion", "loaded question", and "non sequitur" have in common?
They are examples of flaws, or fallacies in logic
How are transitional devices valuable tools when arranging the elements your massage?
Transitional devices, when woven skillfully into your message, can assist your audience in following your train of thought.
What are the accepted standards for the fromat of the printed presentation?
Ensure you:
Double space text
ensure all main points are adequately supported; lengths will vary depending ontopic and/or requirements.
What are the three areas to focus on when writing a paper?
Technical accuracy and coverage, arrangement and flow, and readibility and mechanics
Why is the "extemporaneous" approach to speaking appealing?
It is the least hostile and most intimate form of communicating with an audience. You are able to speak "off the cuff", but may also use speaking aids, such as index cards, outlines, ect.
What are the three areas to focus on when prepareing a speech?
Technical accuracy and coverage, arrangement and flow, and presentation and delivery
What three components are evaluted in the introduction of a written or spoken presentation?
Purpose, motivation and overview
What section is used to evaluate punctuation, grammer, and spelling?
Readibility and mechanics
In which part of speech or written presentation would you evaluate the use and integration of transitions?
Organization
What are three responsibilities of commanders and supervisors-their staffs and subordinates-when it comes to organizational comunication?
keep communication channels open; maintain an environment conducive to communication; and communicate effectively.
In what way can organization personel verify whether they are engaging critically and constructively in the exchange of ideas?
By completing a short, self-diagnostic exercise that reveals personal but applicable barriers to communicating.
Name the four barriers that can hinder effective communications?
Organizational, language, managerial, and psychological
What are the steps in overcoming communication barriers?
establish an organizational policy that defines lines of responsibility and authority, establishes communication channels provide a climate for effective communication, and keeps key people informed. The next step is to inrease skills in written and oral expression.
How do communications flow within an orgaization?
Communication flow in three directions-upward, downward, and lateral.
Often, what is the result of communications having to pass through many organizational levels?
It causes delays in communications and creates chances for distortion of the original message.
The misuse of abstractions and a lack of common core experience are main contributors to which communications barrier?
They are main contributors to language barriers.
What is the difference between a concrete and an abstract noun?
A concrete noun refers to objects that humans can directly experience. They usually convey the same meaning to everybody. An abstract noun is one that tends to be vague and open tinterpretation. As such, its use often leads to confusion.
What is a clique? Describe one advantage of a clique within an organization.
the formation of a clique is the direct result of our social instinct to band together in groups. A clique can bind people together by enhancing unit morale. Howerver, a clique can also take on a life of its own and become independent of organization objectives.
What are the four steps in the process of writing?
Prewriting, drafting, editing revising
What five steps are involved in the prewriting phase?
1-Select your purpose and objective, 2-Analyzing your audience, 3- Researching your subject, 4- Selecting a pattern, 5-Outlining
When writing your draft, what areas should you focus on?
1-Introduction, 2-Body, 3-Conclision, 4-Transitions, 5-Support
During the editing phase, what specifically are you looking for?
Grammatical errors and correct format. Check for complete paragraphs and sentences, then compare it to your outline to ensure you have included all of the main points and subpoints you intended to cover.
Describe the revising phase.
Revising is a finishing step to improve the communication based on the editing phase and the feedback from the reviewers. You revise to rewrite your draft to make it into a more formal presentation.
What is sentence unity?
All the parts of the sentence matching in number, verb, possession, ect.
What are some examples of transitional devices you can use to show a contrasting relationship?
But, still, howver, nevertheless, and yet
Considering the point of view for your communication, describe how writing in the second person is done?
The second person is the person spoken to; using the second person allows the writer to maintain some personal relationship with the reader.
Describe the three common forms of tense you will use in your communication.
1-Past-express actions or make a statement about something that happened in the past.
2Present-expresses action or makes a statement about something happening at a further time.
Future-expresses action or make a statement about something happening at a future time.
What does the voice of your writing indicate?
Voice shows if the subject acts or is acted upon.
How does the voice of your writing indicate?
If the controlling idea is singular, you keep all the references to it singular.
What is the basic idea behind writing a draft?
The primary objective is to get your ideas down on paper in some form so you can edit and revise.
Each time your work is editied, what should the editor be reading?
Contnet, arrangement and flow, and readability and mechanics.
What is the definition of a bullet statement?
A concise, written statement of single idea or single accomplishment and the impact.
What form of communication does the construction of a bullet statement resemble? Why the comparision of the two forms?
The wording of a telegram. Since each word of a telegram costs the same, word economizing is interal to save money while ensuring message meaning; the same concept is applicable to developing bullet statements.
Name the types of bullet statements
Single idea and single accomplishment.
Explain the following formula: SAB=SAC+2.
A single accomplishment bullet consists of the following attributes:specific, accurate, cocise, single accomplishment/achievement, and impact.
What are the attributes of an effective bullet statement?
EPR, award/decoration nomination, talking paper.
What are the three most common uses for bullet statements in the Air Force?
Three: Action verb bullet; modified verb bullet; and specific achievement bullet.
What is an SIB?
Single idea bullet.
Where would you most likely use an SAB
Talking paper, point paper, or bullet background paper.
What are the phases of the speaking process?
Rhetorical questions; direct questions; quotations; illustrations; a startling statement; unusual or dramatic devices; references to the importatnce of the theme.
What is the purpose of the overview step in the processes?
The overview step provides the audience with a road map of the information that is to follow.
What is the definition of a rhetorical question?
A rhetorical question is one requiring no answer; its answer is usually obvious.
What should be accomplished during the summary?
The summary should restate the main points, the relationship between points, and th specific objective of the presentation.
What devices are used to ensure the continuity of thought?
Transition and interim summaries are used to ensure the continuity of thought.
How many types of physical behaviors are there? Name them
3; eye contact, body movement and getures
According to Dr. Kline, what are the properties of voice?
Quality, intelligibility, and variety
Upon what factors does the intelligibility of a presentation depend?
Articulation, pronunciation, vocal pauses, overuse of stock expressions, and substandard grammar.
What fundamentals of speech add variety to a presentation?
Rate, volume, force, pitch, emphasis