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10 Cards in this Set

  • Front
  • Back
This is sometimes enhanced through planned development programs, it often results from work experiences.

A)Orientation
B)Innovation
C)Development
D)Appraisals
C)Development
Page: 315
All of the following are the most important topics covered in executive education programs, EXCEPT:

A)Operations management
B)E-business
C)Leadership
D)Entrepreneurship
A)Operations management
Page: 320
This refers to the practice of reimbursing employees' costs for college and university courses and degree programs.

A)Stipend
B)Tuition reimbursement
C)Apprenticeship
D)Assessment
B)Tuition reimbursement

Feedback: Page: 322
This is used to measure the strengths and weaknesses of current managers.


A)Role plays
B)In-basket technique
C)Myers-Briggs Type Indicator
D)Assessment
D)Assessment

Page: 322
This term best describes the qualities of a manager who can think strategically, engage in flexible problem-solving behavior, and work effectively with higher management.

A)Leading subordinates
B)Decisiveness
C)Resourcefulness
D)Self-awareness
C)Resourcefulness

Page: 328 (Table 9.5)
The results of the 360-degree feedback system show how self-evaluations differ from evaluations from other raters.

A)True
B)False
A)True

Page: 330
Recent research suggests that all job demands, with the exception of obstacles, are related to learning.

A)True
B)False
A)True

Page: 332
Productivity losses and decrease in workload may be experienced by both the department gaining a rotating employee and the department losing the employee.

A)True
B)False
B)False

Page: 335
Temporary cross-functional moves to lower-level positions, which give employees experience working in different functional areas, are most frequently used for employee development.

A)True
B)False
A)True

Page: 336
The best coaches are emphatic, supportive, practical, and self-confident, who appear to know all the answers, and tell others what to do in a supportive manner.

A)True
B)False
B)False

Page: 343